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Hilton Garden Inn Houston/Bush Intercontinental Airport

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Houston/Bush Intercontinental Airport

Lobby
Outdoor pool
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Hot tub
    Hot tub
  • Parking available
    Parking available

Explore the area

Map
15400 John F Kennedy Blvd, Houston, TX, 77032
  • Houston Grand Prix
    6 min drive
  • Greenspoint Mall
    7 min drive
  • Crowley, W. E. "Bill" Park
    8 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    6 min drive

Room options

View all photos for Two Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Two Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queens Beds

In-room safe, desk, laptop workspace, blackout curtains

Two Queens Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

One King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed

In-room safe, desk, laptop workspace, blackout curtains

One King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks and Snacks)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Drinks and Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks and Snacks)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Drinks and Snacks)

  • Sleeps 3
  • 1 King Bed

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Free airport shuttle
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The price is NZ$218
for 1 night
includes taxes & fees
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About the area

Houston

When you stay at Hilton Garden Inn Houston/Bush Intercontinental Airport in Houston, you'll be near the airport and 6 minutes by car from Houston Grand Prix. .This hotel is 17 mi (27.4 km) from Downtown Aquarium and 3.8 mi (6.1 km) from Crowley, W. E. "Bill" Park.

What's nearby

  • Houston Grand Prix - 6 min drive - 7.1 km
  • Greenspoint Mall - 7 min drive - 8.7 km
  • Golf Club of Houston - 9 min drive - 10.8 km
  • Humble Civic Center - 9 min drive - 11.6 km
  • Deerbrook Mall - 11 min drive - 13.3 km

Getting around

  • Terminal B Station - 5 min drive
  • Houston Station - 30 min drive
  • George Bush Intercontinental Airport (IAH) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Nee Hao Restaurant - ‬3 min drive
  • ‪Jack in the Box - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬5 min drive

About this property

Hilton Garden Inn Houston/Bush Intercontinental Airport

Hotel in Houston with a 24-hour fitness center and a 24-hour business center
Hilton Garden Inn Houston/Bush Intercontinental Airport offers 182 accommodations with safes and coffee/tea makers. 42-inch LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 182 guestrooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a fireplace in the lobby.
Enjoy American cuisine at The Great American Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Houston? This hotel has 2700 square feet (251 square meters) of space consisting of a conference center and 4 meeting rooms. A shuttle from the hotel to the airport is complimentary (available on request).
The Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (USD 50 per week)
  • Wheelchair-accessible parking and van parking available
  • Free drop-off airport shuttle from 4:00 AM to 1:00 AM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Great American Grill

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2700 square feet of space)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 76
  • Lever door handles
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – July 2023
  • Rooftop garden
  • Shared microwave
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 50 per week
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Houston/Bush Airport Intercontinental
Hilton Garden Inn Houston/Bush Intercontinental Airport
Hilton Garden Inn Houston/Bush Intercontinental Airport Hotel
Hilton Garden Inn Houston/Bush Hotel
Hilton Garden Inn Houston/Bush
Hilton Garden Inn Houston/Bush Intercontinental Airport Hotel
Hilton Garden Inn Houston/Bush Intercontinental Airport Houston

Hilton Garden Inn Houston/Bush Intercontinental Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 477 out of 900 reviews" "
Rating 8 - Good. 200 out of 900 reviews" "
Rating 6 - Okay. 84 out of 900 reviews" "
Rating 4 - Poor. 46 out of 900 reviews" "
Rating 2 - Terrible. 93 out of 900 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, property conditions & facilities
The continental breakfast was not ready at 6. We had to catch the transfer at 7 and the breakfast was just being put out when we left. So then we were left having to pay the insane prices at the airport if we wanted to eat breakfast. At least there was coffee out and the staff at the front desk were really nice.
Stayed 1 night in Aug 2024

4/10 Poor

James

Travelled with family
Liked: Cleanliness, staff & service
Low on security
Had kids beating on doors all through out the night. Was told security was trying to locate them but they no cameras in the hall to see where they where located
Stayed 1 night in Jun 2024

6/10 Okay

Daniel

Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Brennan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room and customer service. However, I was a displaced passenger and the inclusion of a toiletries kit would have been very beneficial as I was without my luggage and had to Uber to a pharmacy to get what I needed.
Stayed 1 night in Jul 2024

2/10 Terrible

Glen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
PrePaid for parking and there were no spots. Waited 45 minutes at the airport to be picked up by the shuttle after calling 3x. I’ve never waited this long with other hotels. Beyond frustrated and disappointed. Fortunately the staff are kind because I think this hotel would be doing poorly otherwise
Stayed 1 night in Jul 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Isaac

Liked: Staff & service
Disappointed
I booked a room for my dad because his flight was cancelled. The room prices had just about tripled because of the hurricane which I thought wasn’t right considering. But what the hotel didn’t disclose when the room was booked is that they didn’t have power or water, which my dad didn’t find out till he showed up. I found it odd that this wasn’t disclosed since the site showed only one more room available. I don’t think it’s ok to not only raise the room rates during this time but also not disclose the lack of power and water. They ended up refunding the stay after he arrived but they should have just stopped showing availability till the fixed their issues.
Stayed 1 night in Jul 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Henry

Disliked: Cleanliness, property conditions & facilities
Smile mold
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Yuck!
The room was not sanitary.
Stayed 1 night in Jul 2024

6/10 Okay

Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Samantha R

Stayed 2 nights in Jul 2024

2/10 Terrible

Anuar

Stayed 2 nights in Jul 2024

6/10 Okay

Rosa

Travelled with family
Liked: Staff & service, amenities
The property definitely needs more parking space.
Stayed 1 night in Jul 2024

2/10 Terrible

Damien, Bakersfield

Disliked: Amenities, property conditions & facilities
I was disappointed in the way we were treated as customers by Hilton. Because of the Hurricane, power and electricity had been our for three days, which is understandable and out of anyones control. However, I feel that I should have been notified about the power and water outages before we arrived, not at 1 in the morning at the front desk after a long day of travel at which point there was no alternative but to stay at the hotel. There was no water, therefore no shower, no toilet, no brushing of teeth. There was no electricity in the rooms, so we had to fumble around with our phone lights. Hilton did not provide any contingency for water or lighting, not a bucket of water nor a flashlight or anything of the sort. Nor did they make any apologies for the inconvenience or attempts offer a discount or other incentives to make us feel like valued guests. We were charged full price for extremely bad customer service. It felt like corporate greed and complete lack of customer empathy.
Stayed 1 night in Jul 2024

2/10 Terrible

ELIZABETH

Travelled with family
Disliked: Staff & service, property conditions & facilities
We arrived to the hotel and found out that there was no power, and no water. There was nothing stating that they were in this condition on their website. No idea how they could sell those rooms.
Stayed 1 night in Jul 2024

2/10 Terrible

Lisa

Stayed 1 night in Jul 2024

2/10 Terrible

ross

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Heather

Called
Stayed 1 night in Jul 2024

2/10 Terrible

Sylvia

Stayed 2 nights in Jul 2024

4/10 Poor

Kimberly

Stayed 1 night in May 2024