4/10 Poor
Laura
Travelled with family
23 Aug 2024
Disliked: Amenities, property conditions & facilities
I can not recommend this property currently- the room looked NOTHING like the photos. They told me they were under renovation- so I asked to be put into another room, I was told all the rooms were this way. There was no door frame on the bathroom and bathroom had exposed nails and glue sticking out- there were no table side lamps, just one big overhead lamp so if you wanted to stay awake and read while your guest went to sleep, you had to keep fluorescent overhead light on.
The food at breakfast was nice and staff seemed friendly.
But the rooms do not look like photos.
If the rooms are under renovations then at least make guest aware.
Cause I was shocked when I went into the bare room, no art, no table lamps, no door frame in bathroom- it looked bad. Having at least a disclaimer, making guest aware.
Also there is no maid service. We stayed 4 nights - a maid never came in and gave fresh towels or new toiletries. So the small sample size toiletries the hotel claims it has, is only for one night, as you don’t get maid service.
Again, if this was communicated it would have helped! Many hotels do not have daily maid service as some guest don’t need it/ want it- and there’s usually note inside stating this, and saying if you want daily or bi- daily maid service simply put a card outside your door.
But again, I was disappointed, as I did not know there was no maid service during the length of our stay.
Overall the breakfast and polite staff did not make up for the rest.
Laura
Stayed 3 nights in Aug 2024