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Hyatt Regency Houston West

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Houston West

Terrace/patio
Lobby
Deluxe Room, 1 King Bed
Exterior
Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • Bear Creek Pioneers Park
    3 min drive
  • TopGolf Houston
    3 min drive
  • CityCentre
    5 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    35 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillow-top beds, in-room safe, desk

Suite

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillow-top beds, in-room safe, desk

Room

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Houston

With a stay at Hyatt Regency Houston West in Houston (Memorial), you'll be a 3-minute drive from Bear Creek Pioneers Park and 7 minutes from Memorial City Mall. .This hotel is 12.4 mi (20 km) from Katy Mills Mall and 16.2 mi (26.1 km) from Downtown Aquarium.

What's nearby

  • Bear Creek Pioneers Park - 3 min drive - 3.1 km
  • TopGolf Houston - 3 min drive - 3.7 km
  • CityCentre - 5 min drive - 6.0 km
  • Memorial City Mall - 7 min drive - 8.2 km
  • Westheimer Rd - 8 min drive - 6.7 km

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

Suburban Houston hotel in Memorial with free parking
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 400 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with American cuisine at Cafe on the Lake, arestaurant where you can take in the garden view and dine alfresco. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 12 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • To-go breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 15-45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Cafe on the Lake
  • Black Gold Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 12

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Hyatt Regency Houston West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 601 out of 1009 reviews" "
Rating 8 - Good. 185 out of 1009 reviews" "
Rating 6 - Okay. 98 out of 1009 reviews" "
Rating 4 - Poor. 61 out of 1009 reviews" "
Rating 2 - Terrible. 64 out of 1009 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, room comfort
Beautiful hotel
The property was beautiful. The staff was great and the price was amazing. The only fault I found was the rooms smelled old and no microwave.
Stayed 1 night in Aug 2024

8/10 Good

dary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Travelled with partner
It was conveniently close to the Saturday night event we attended.
Stayed 1 night in Aug 2024

10/10 Excellent

Tommy

Liked: Cleanliness, room comfort
Cool For me
I always stay here because it’s conveniently located to the places I need to goto when I’m in town, only thing is the rooms and bathrooms could use some updated renovations, but other than that it’s great
Stayed 2 nights in Aug 2024

10/10 Excellent

Tangela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the Koi fish pond on the inside and they let me feed them …..great picture spot also 😍
Stayed 1 night in Aug 2024

10/10 Excellent

Rushawn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

LUMER, MIAMI

Travelled with partner
Liked: Cleanliness, amenities
Need an update and A/C repair
Stayed 4 nights in Aug 2024

4/10 Poor

Sreekanth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very old property. Needs lot of improvements
Stayed 1 night in Aug 2024

10/10 Excellent

Phui

Liked: Cleanliness, amenities, property conditions & facilities
amazing
Stayed 1 night in Aug 2024

4/10 Poor

Destiny

Travelled with family, Travelled with family and small children
Disliked: Amenities
There were spiders in the Hot Tub. The Snack Bar closed too early it should be 24 hours. Smelled great and was decent
Stayed 3 nights in Aug 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
I like because it looks like a luxury hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca L

Liked: Amenities, property conditions & facilities
Excellent communication from the property with in minutes of booking, accommodating for my needs, beautiful koi pond throughout the lobby area and going outside.
Stayed 1 night in Aug 2024

10/10 Excellent

Arthur, Baton Rouge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty chill & clean. Check in was quick, the room was clean and issue free. They breakfast was really great too. I love the pond area in the hotel with the fishes. That was a great highlight for me. Definitely highly recommended and you should check it out if you are in Houston.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynsey

Stayed 2 nights in Aug 2024

10/10 Excellent

Pablo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
2nd time staying there. Great!
Stayed 1 night in Aug 2024

10/10 Excellent

AUGUSTIN

Liked: Cleanliness, property conditions & facilities
Affordability and accessibility. Close to almost everything.
Stayed 3 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Really nice place to stay. Beautiful hotel
Stayed 1 night in Aug 2024

6/10 Okay

Virgen

Liked: Cleanliness
Including breakfast
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the hotel!! The decor, ambiance, and overall vibe was lovely. I just so happened to stay in a weekend when there was a wedding reception which I didn’t like(wayyyy too many people… I know that’s an me problem) Also the elevators are kind of slow. I would definitely stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet and I liked the fish and the free fish food to sit there and feed them. It was very relaxing
Stayed 1 night in Aug 2024

10/10 Excellent

Delphine

Travelled with family
Liked: Cleanliness, room comfort
First time staying at this hotel. I was beautiful and the staff was very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Neal

Stayed 1 night in Aug 2024

6/10 Okay

Courtney

Travelled with family
Disliked: Cleanliness, room comfort
Nice lobby, rooms need attention
I recently stayed one night with my family before our cruise departure the following day. The lobby is very nice, with the added ambiance of the Koi fish ponds. The room itself was not dilapidated, however it was in dire need of a complete deep clean. Most noticeably all the fabrics including the carpet. The air conditioner was also incredibly loud and did not do an adequate job of keeping the room at a consistent temperature. The room was noisy and freezing when the air conditioner was running, and hot and stuffy when it wasn’t. We had breakfast at the main restaurant before checking out and chose the buffet, which was pretty underwhelming with the exception that the bacon was very good. The service was however, impeccable, and we really enjoyed our server Mohammad. All in all, the stay served its purpose for my family when needed, but I would not choose to stay here again when in Houston.
Stayed 1 night in Aug 2024

4/10 Poor

Derek

Stayed 1 night in Aug 2024