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InTown Suites Extended Stay Select Houston TX - Brookhollow

2.0 star property

Photo gallery for InTown Suites Extended Stay Select Houston TX - Brookhollow

Desk, WiFi, bed sheets
Front of property
Premium Room, 1 Queen Bed, Accessible | Private kitchen
Desk, WiFi, bed sheets
Combined shower/bathtub, towels, soap, toilet paper

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
12925 Northwest Fwy, Houston, TX, 77040
  • Memorial City Mall
    ‪11 min drive‬
  • CityCentre
    ‪12 min drive‬
  • Baseball USA The Yard
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, Accessible

Premium Room, 1 Queen Bed, Accessible | Private kitchen

Premium Room, 1 Queen Bed, Accessible

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Fridge, microwave, stovetop, freezer

Premium Room, 1 Queen Bed with Sofa bed

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Fridge, microwave, stovetop, freezer

Premium Room, 1 Queen Bed

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Houston

With a stay at InTown Suites Extended Stay Select Houston TX - Brookhollow in Houston (Fairbanks), you'll be within a 15-minute drive of Memorial City Mall and CityCentre. .This aparthotel is 11.7 mi (18.9 km) from Downtown Aquarium and 12.6 mi (20.3 km) from Daikin Park.
View more Aparthotels in HoustonOpens in a new window

What's nearby

  • Memorial City Mall - 11 min drive - 12.3 km
  • Memorial Hermann Memorial City Medical Center - 11 min drive - 12.1 km
  • CityCentre - 12 min drive - 14.0 km
  • Baseball USA The Yard - 12 min drive - 11.3 km
  • Sam Houston Race Park - 15 min drive - 13.2 km

Getting around

  • Houston Station - 21 min drive
  • George Bush Intercontinental Airport (IAH) - 33 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Whataburger - ‬14 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Raising Cane's Chicken Fingers - ‬19 min walk
  • ‪Twin Peaks - ‬20 min walk

About this property

InTown Suites Extended Stay Select Houston TX - Brookhollow

Suburban aparthotel in Houston with free parking
InTown Suites Extended Stay Select Houston TX - Brookhollow offers 147 accommodations with air conditioning. 49-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 147 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 49-inch flat-screen televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
This smoke-free aparthotel was built in 1997.
Featured amenities include laundry facilities, an elevator, and a vending machine. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in the apartment: WiFi (USD 2 per night)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Freezer
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Free local calls
  • Free long-distance calls
  • Housekeeping (daily)
  • Limited-hour front desk
  • Phone
  • Vending machine

Location highlights

  • In the suburbs

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 147 units
  • 3 floors
  • Built in 1997

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 30

Special check-in instructions

The front desk is open daily from 11:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), private entrance

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 2 per night (rates may vary)
  • Late check-out fee: USD 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Property is also known as

Crestwood Suites Houston
Crestwood Suites NW
Crestwood Suites NW Aparthotel
Crestwood Suites NW Aparthotel Houston
Crestwood Suites NW Houston
Crestwood Suites NW Houston Aparthotel
InTown Suites Houston 290 Hollister Aparthotel
InTown Suites 290 Hollister Aparthotel
InTown Suites 290 Hollister
Crestwood Hotel Houston
Crestwood Suites Houston 290-Galleria Hotel Houston
InTown Suites Houston Galleria
Crestwood Suites of NW Houston
InTown Suites Houston 290 Hollister
InTown Suites Extended Stay Select Houston 290 Hollister
InTown Suites Extended Stay Select Houston TX Brookhollow

InTown Suites Extended Stay Select Houston TX - Brookhollow Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 37 reviews
Rating 8 - Good. 7 out of 37 reviews
Rating 6 - Okay. 5 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 10 out of 37 reviews

7.0/10

Cleanliness

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Scott

Business traveller
Disliked: Amenities
When house keeping is cleaning the room its a quick wipedown, also when making your bed they don't put clean linen on the bed or vacuum
Stayed 7 nights in Jul 2024

6/10 Okay

Scott

Business traveller
Stayed 7 nights in Jul 2024

2/10 Terrible

Juanita

Stayed 7 nights in Jul 2024

2/10 Terrible

Aaliya

Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Byron

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stay was good
Stayed 7 nights in May 2022

2/10 Terrible

mark

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 7 nights in Mar 2022

4/10 Poor

Brenda, Grimes

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
Roaches, roaches, roaches! Office staff hardly ever there.
Stayed 7 nights in Nov 2021

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
They are roaches infected.
Stayed 9 nights in Jan 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

HORROR HOTEL...BEWARE

Worst place EVER! Roaches in the room. A skinny white women knocked on our door at 12:30 am soliciting her body. Homles youg man slept and stayed at the 3rd floor elevator door. Men and women smoking weed right outside the door. Had to pass through all of this to get to my car. Elevator broke with my husband inside. Front desk is only open from 11am to 7pm. I felt unsafe 100% of the time. We checked out early.
Stayed 16 nights in Aug 2021

4/10 Poor

Trevor

Travelled with group

"No more locked doors holms,,!,"*

Staff was rude and were threatened to kick us out because of 4 visitors the entire time which was about 5 days at the time. Remind you its an extended stay not a motel for a night. You should be alone to have people over if ite not a issue bothering other guest by being loud or whatever. Nope only the people on the check in can be in the rooms. Oh and my door the entire time wouldn't lock it just shut and opened like a front door at your house opens smooth and effortlessly ... gotta admit they keep the hinges and doors well kept just need to work on the locking thing people use to feel somewhat safe in a building of strangers. So maybe if it didn't stay broken until the day I checked out ALL 5 OF MY GUEST couldn't of just walked in anyways. 1 star. Again staff was ignorant and just lazy no F**** given additudes just have no desire or want to help. They just get paid to be there regardless of your stay. And with all that said you can guess I'd never stay there again even if it was free. I left the 5th day and got a new room over the services provided. So I move my family to a smaller sized hotel with a locking door and came back to my unlocked hotel to get my stuff that wasn't stolen thankfully
Stayed 7 nights in May 2021

10/10 Excellent

pedro

Liked: Cleanliness, room comfort
Stayed 28 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

I am happy!

Dion’s stay is still going very well! I am so thankful that you are here!
Stayed 7 nights in Mar 2021

10/10 Excellent

Autium

Travelled with family
Liked: Cleanliness

Home sweet home

It was great
Stayed 7 nights in Mar 2021

2/10 Terrible

Bailee

Travelled with family
Disliked: Cleanliness, room comfort

AVOID LIKE THE PLAUGE

Horrible. 0 stars. Fire alarm went off multiple times with no fire. Elevator shut down during false fire alarm and we had to run out baby in his jogger down 2 flights of stairs. Police and fire swarmed hotel, these alarms have gone off at 4am, 6pm. I missed work because I couldn’t take a shower and had to transport baby from hotel due to alarms and his emotional state from alarms. NO CAMERAS in hallways. Couldn’t tell who was pulling the fire alarms. UNSAFE. HOTEL LEAVES SIDE DOORS WITH KEY READER UNLOCKED. Homeless individuals roam through the halls hoping your door wasn’t shut all the way. Horrible horrible horrible. Not worth the money, will pay more for safety, security and calm environment.
Stayed 7 nights in Mar 2021

10/10 Excellent

Kuanesha

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2021

10/10 Excellent

Kuanesha

Travelled with family
Liked: Cleanliness, room comfort
everything was beyong exceptional
Stayed 7 nights in Mar 2021

4/10 Poor

Lorena

Disliked: Cleanliness, room comfort
Stayed 7 nights in Mar 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 13 nights in Feb 2021

2/10 Terrible

Jazanythia

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 7 nights in Feb 2021

8/10 Good

Nadja

Liked: Cleanliness, room comfort

Comfortable stay

Stayed 7 nights in Feb 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Hotel closed due to weather

Unfortunately the hotel was shut down due to no power or water. We were not able to check in
Stayed 1 night in Feb 2021

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, room comfort

Great

Nice comfortable rooms with kitchen.
Stayed 7 nights in Feb 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Worst experience ever.

Omg!! Never again!! It was a 7 day stay i choose this location and i also went off of everyone reviews that this property was safe but they are all false i had roaches in my room the first 2 days until i bought roach spray, i had random guys knockin on my door i couldnt sleep at night i felt like i was in a human trafficking hotel there was this guy looking suspicious painting a old white truck with BLUE PAINT he just look up to no good dont do it dont book here.
Stayed 9 nights in Feb 2021

6/10 Okay

Teyannah

Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2021