When you stay at Wyndham Garden Houston Willowbrook in Houston, you'll be in the business district, within a 5-minute drive of HP Campus and Houston Methodist Willowbrook Hospital. .This hotel is 2.3 mi (3.6 km) from Willowbrook Mall and 2.6 mi (4.2 km) from Vintage Park.
What's nearby
Houston Methodist Willowbrook Hospital - 13 min walk - 1.1 km
HP Campus - 3 min drive - 4.3 km
Vintage Park - 3 min drive - 4.2 km
Willowbrook Mall - 4 min drive - 3.7 km
Sam Houston Race Park - 7 min drive - 7.8 km
Getting around
Houston Station - 28 min drive
George Bush Intercontinental Airport (IAH) - 22 min drive
Restaurants
Starbucks - 19 min walk
Sonic Drive-In - 2 min drive
P.F. Chang's China Bistro - 17 min walk
BJ's Restaurant & Brewhouse - 3 min drive
Starbucks - 3 min drive
About this property
Wyndham Garden Houston Willowbrook
Hotel with free parking, near Houston Methodist Willowbrook Hospital
Wyndham Garden Houston Willowbrook offers 151 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 151 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include wireless internet access (surcharge), a television in a common area, and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 5.00 mi.
Satisfy your appetite for dinner at Preston's, a bar/lounge which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Continental breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered on select days.
Preston's - This bar specializes in American cuisine and serves dinner only. Happy hour is offered.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)
Parking and public transport
Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking available
On-site parking includes off-street options
Free local area shuttle up to 5.00 mi
Food and drink
Continental breakfast available for a fee daily 6:30 AM–9:30 AM: USD 5-15 per person
1 restaurant
1 bar
Manager's reception (select days)
Room service available
Coffee/tea in a common area
Restaurants on site
Preston's
Things to do
Fitness centre
Outdoor pool
Family friendly
Free area shuttle
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
ATM/banking services
Banquet hall
Lift
Front-desk safe
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Multilingual staff
Business services
24-hour business centre
Computer station
Conference space
Meeting rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
Designated smoking areas
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
TV channels
Premium channels
TV
Food and drink
Coffee/tea maker
More
Connecting rooms available
Desk
Free local calls
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately USD 5 to 15 per person
Early check-in fee: USD 40 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Holiday Inn HOUSTON NORTHWEST
Holiday Inn WILLOWBROOK
Holiday Inn WILLOWBROOK Hotel
Holiday Inn WILLOWBROOK Hotel HOUSTON NORTHWEST
WILLOWBROOK Holiday Inn
Holiday Inn Houston Northwest Willowbrook Hotel Houston
Wyndham Garden Houston Willowbrook Hotel
Wyndham Garden Willowbrook Hotel
Wyndham Garden Houston Willowbrook
Wyndham Garden Willowbrook
Wyndham Houston Willowbrook
Wyndham Garden Houston Willowbrook Hotel
Wyndham Garden Houston Willowbrook Houston
Wyndham Garden Houston Willowbrook Hotel Houston
Wyndham Garden Houston Willowbrook Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 297 out of 999 reviews" "
10 - Excellent
297
Rating 8 - Good. 240 out of 999 reviews" "
8 - Good
240
Rating 6 - Okay. 140 out of 999 reviews" "
6 - Okay
140
Rating 4 - Poor. 118 out of 999 reviews" "
4 - Poor
118
Rating 2 - Terrible. 204 out of 999 reviews" "
2 - Terrible
204
7.2/10
Cleanliness
7.2/10
Staff & service
6.2/10
Amenities
6.8/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
4/10 Poor
Roderick
Business traveller
4 Aug 2022
Disliked: Cleanliness, room comfort
Roderick
Stayed 4 nights in Jul 2022
2/10 Terrible
LaDrika
3 Aug 2022
LaDrika
Stayed 1 night in Aug 2022
2/10 Terrible
Lataujanae
2 Aug 2022
Disliked: Cleanliness, room comfort
Lataujanae
Stayed 2 nights in Jul 2022
8/10 Good
Edward
Travelled with partner
31 Jul 2022
Not a big deal really but, they had some type of issues where there was no WiFi in the rooms. Also, no breakfast, TV, or pool... Pretty much, go to your room and lay down 😂
Edward
Stayed 1 night in Jul 2022
4/10 Poor
Verified traveller
27 Jul 2022
Liked: Cleanliness
Disliked: Room comfort
I have been here many times before and even though I had to change rooms several times they were willing to accommodate me. ( television not working, heat blowing continuously, fire alarm going off and would not stop, no shampoo, not enough towels) This time was the worst the television only got one channel and no internet so my phone couldn’t even work correctly in the building. I was there for two days and nothing was done. This review is just for the hotel management. I will have to find a new place to go next time and I visit Houston quite a bit.
Verified traveller
Stayed 2 nights in Jul 2022
2/10 Terrible
Melisa
Travelled with group
26 Jul 2022
Melisa
Stayed 1 night in Jul 2022
2/10 Terrible
Kecia
Travelled with family
15 Jul 2022
Disliked: Cleanliness, room comfort
Kecia
Stayed 1 night in Jul 2022
2/10 Terrible
Ceneca
8 Jul 2022
Ceneca
Stayed 1 night in Jun 2022
4/10 Poor
Verified traveller
6 Jul 2022
Disliked: Cleanliness, room comfort
No wifi,cable,or pool as advertised. Killed a roach in my room. The area is not the best
Verified traveller
Stayed 3 nights in Jul 2022
2/10 Terrible
Verified traveller
5 Jul 2022
Liked: Cleanliness, room comfort
Nothing was good
My room was too far away for any wifi, the tv didnt work, the remote was busted and hard to use, some light were dimmed, and i couldnt switch rooms becuase they were at full capacity
Verified traveller
Stayed 1 night in Jul 2022
4/10 Poor
Kiara
5 Jul 2022
Kiara
Stayed 1 night in Jun 2022
10/10 Excellent
Verified traveller
Travelled with family
5 Jul 2022
Liked: Cleanliness, room comfort
Verified traveller
Stayed 2 nights in Jul 2022
2/10 Terrible
Juanita C
26 Jun 2022
Juanita C
Stayed 1 night in Jun 2022
6/10 Okay
Jane, Nashville
23 Jun 2022
Disliked: Amenities
Convenient location. No amenities at all, though. No pool, no breakfast. WiFi only available in lobby. The TV was pretty much unusable because of the screen fritzing out. Side door did not require card to enter, so not very safe. Not sure that the gated area was ever closed at night. Except for person who checked me in, staff was friendly.
Jane
Stayed 3 nights in Jun 2022
4/10 Poor
Tammie
22 Jun 2022
Disliked: Cleanliness, room comfort
Never again!! Very disappointed!!
Came after check in time & no room available…had to wait for a room…got to the room the floor hadn’t been vacuumed w/1 face towel in there for 2ppl….no tv remote…had to make 2 trips to the front desk to actually get a tv remote tht works…we stayed for 3 nights…left to go out exploring on the second day & came back & both our keys was deactivated…so they gave us a key to get in….then went down for clean towels & they gave us 2 face towels & 2towels tht u put on the floor to step out the shower on to dry off…also went outside to my car & the door shut behind me & tried to use my key to re-enter & the whole door key holder fell off…had to walk all the way around to the front of the building to get in…this was over all a bad experience…we booked thru hotel.com bcuz Thts what I always do but this time I believe we got a bad deal…I will not recommend this hotel to anyone or ever stay there again
Tammie
Stayed 3 nights in Jun 2022
2/10 Terrible
Cecilia
Business traveller
18 Jun 2022
Disliked: Cleanliness, room comfort
Horrible
The first one they put me in had a hole in the floor and mildew all up the wall The second one they put me in had no coffee pot no phone and it was dirty
Cecilia
Stayed 2 nights in Jun 2022
8/10 Good
Lori
13 Jun 2022
Liked: Cleanliness
Don’t Stay Here
As soon as you walk in the building you smell pot. This is an obvious spot where locals go to do their drugs. The non smoking room I was in smelled like pot and cigarettes. The side door security locks were not working so anyone could come in and out. The furniture was worn out and some of it peeling. The toilet wasn’t working properly due to a needed pump adjustment. I had to take off top and press to make water fill. The towel rack was hanging off on one side. There was no remote for the TV. There was no breakfast. There was no attendant at the desk at night. Really anyone from street could walk in. My view was a deteriorating dirty roof.
The attendant during check in was nice enough. Surprisingly the artwork and decor —you could see originally was well done except for the parts of the hotel which were falling apart. The hotel was tidy and clean.
It was the worst experience ever. I got it because it had a pool for my two year old because I only get to visit him every other week Not only was the pool close I also didn't have Wi-Fi or even a working television in my on top of it all I have never been treated so rudely by a staff these women need to be working at a McDonald's in the ghetto they were horrible. When I confronted one of them about why the pool was closed she suggested maybe I should go next door and ask Staybridge if I could use their pool for my two-year-old wow now that's classy
Poor. when arrived didn’t have my room. Couldn’t even get extra towel, blankets, pillows. Had to sleep on a chair because double queen which paid for got downgraded to a king so had to sleep on chair in room.