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Sheraton Grand Incheon Hotel

5.0 star property

Photo gallery for Sheraton Grand Incheon Hotel

Exterior
Indoor pool, open 6:30 AM to 9:30 PM, lifeguards on site
Premium bedding, pillow-top beds, in-room safe, desk
Lobby sitting area
32-inch LCD TV with cable channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Pet-friendly
  • Room service

Explore the area

Map
153, Convensia-daero, Yeonsu-gu, Incheon, 21998
  • Songdo Convensia Convention Center
    ‪3 min walk‬
  • Songdo Central Park
    ‪17 min walk‬
  • Hyundai Premium Outlet Songdo
    ‪2 min drive‬
  • Seoul (ICN-Incheon Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Park View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Park View

  • Park view
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, City View

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, City View

  • City view
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Park View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Park View

  • Park view
  • 37.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking, City View

  • City view
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

  • Park view
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Park View

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking, Park View

  • Park view
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Park View

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, Park View

  • Park view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Grand Hyatt Incheon

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
4.6 out of 5, Wonderful, (2113)
The price is NZ$415
for 1 room
includes taxes & fees
2 May - 3 May
Grand Hyatt Incheon

About the area

Incheon

With a stay at Sheraton Grand Incheon Hotel in Incheon (Songdo), you'll be a 3-minute walk from Songdo Convensia Convention Center and within a 5-minute drive of Songdo Central Park. .This luxury hotel is 5.5 mi (8.9 km) from Port of Incheon and 6.2 mi (10 km) from Soraepogu Fish Market.

What's nearby

  • Songdo Convensia Convention Center - 3 min walk - 0.3 km
  • NC Cube Canal Walk - 11 min walk - 1.0 km
  • Songdo Central Park - 17 min walk - 1.4 km
  • Hyundai Premium Outlet Songdo - 2 min drive - 2.3 km
  • University of Incheon - 2 min drive - 2.3 km

Getting around

  • University of Incheon Station - 9 min walk
  • Anyang Station - 22 min drive
  • Incheon Intl. Airport (ICN) - 24 min drive

Restaurants

  • ‪쉐라톤호텔 인천 피스트 - ‬3 min walk
  • ‪안스베이커리 - ‬1 min walk
  • ‪Sheraton Incheon Club Lounge - ‬2 min walk
  • ‪OAK Restaurant & Bar - ‬2 min walk
  • ‪파노라믹 65 - ‬2 min walk

About this property

Sheraton Grand Incheon Hotel

Luxury hotel with 3 restaurants connected to the convention center in Incheon
Sheraton Grand Incheon Hotel offers 321 accommodations with safes and bathrobes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa Hasta has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Stay in one of 321 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy local and international cuisine at FEAST, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Incheon? This hotel has 5522 square feet (513 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
FEAST - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Starbucks - Onsite coffee shop. Open daily.
BENE - This steakhouse specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
YUE - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
HAUTE PATISSERIE - This café serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Extended parking on site (KRW 35,000 per week)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 52,000 for adults and KRW 26,000 for children
  • 2 coffee shops/cafes
  • 3 restaurants

Restaurants on site

  • BENE
  • FEAST
  • HAUTE PATISSERIE
  • Starbucks
  • YUE

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 5,522 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access to the indoor swimming pool is available by reservation only. Guests can use the indoor pool once per night for a maximum of 2 hours per reservation. The pool will be closed on the third Monday of every month.
Disposable personal items, such as toothbrush, toothpaste, razors are available at the minibar (surcharge).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KRW 70000 per pet, per night, plus a deposit of KRW 300000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 36300.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 52000 for adults and KRW 26000 for children
  • Airport shuttle fee: KRW 132000 per vehicle (one-way, maximum occupancy 3)
  • Extended parking fee: KRW 35000 per week
  • Pet deposit: KRW 300000 per stay
  • Pet fee: KRW 70000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KRW 36300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children under 19 years old to access the Club Lounge.
Pool access may be restricted during busy times from 2-6 PM.

We should mention

Pool access available from 6:30 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Sheraton Incheon
Incheon Sheraton
Incheon Sheraton Hotel
Sheraton Hotel Incheon
Sheraton Incheon
Sheraton Incheon Hotel
Sheraton Grand Incheon Hotel
Sheraton Grand Incheon
Sheraton Incheon Hotel Incheon
Sheraton Grand Incheon Hotel Hotel
Sheraton Grand Incheon Hotel Incheon
Sheraton Grand Incheon Hotel Hotel Incheon

Sheraton Grand Incheon Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great property
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff
Stayed 1 night in Jan 2025

10/10 Excellent

Junghyun

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a short term stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Subin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

4/10 Poor

Parameshwari

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As I had previously messaged the hotel to inform them about my dietary special needs, i was surprised to see the same gluten free banana loaf for the 4 days of breakfast. When enquired they said that is how they work. They do not do anything extra..it is just that until it finishes. Surprising for a hotel of such to say so. They don't seem to have any tourist orientated services other than helping to call for taxis. Not very customer oriented in my opinion.
Stayed 4 nights in Dec 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property and the staff accommodated an early checkin and helped us with our bags. The one comment I have is that this hotel appears when I filter for airport shuttle hotels. It only offers an 11:45 am shuttle daily. There is no other airport shuttle. Since airport shuttle was literally the reason I booked this hotel, I was am a bit disappointed. Also, when I asked guest services about the shuttle, the concierge did not offer to help me find an alternative ride, whicb would have been nice/is pretty standard concierge service. Also FYI the pool is appointment only. It was easy to get an appointment, but it's something to consider if you need flexible arrangements. There are no bars on the property, just two restaurants that basically require reservations. Also fine, but good to note. And the neighborhood isn't quite as walkable as the rest of Seoul, and there were a couple times we had to wander a bit to find a restaurant (especially on Monday when a bunch of stuff was closed). All that said, we had a perfectly lovely stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

CHWEE LING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like my stay here because the things I want to get are within walking distance. The staff is friendly and super helpful. Thank you.
Stayed 1 night in Nov 2024

10/10 Excellent

Omario

Stayed 1 night in Nov 2024

10/10 Excellent

Sorya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very central. Lotte Mart right next door for convenience. Staff very friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Oct 2024

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

6/10 Okay

song

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room facing the park.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super convenient to the Songdo Convensia, walkable area with lots of options.
Stayed 7 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 2 nights in Sep 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton Grand Incheon Hotel was wonderful. The views were immaculate, the room was spacious and clean, and the service was beyond expectations!
Stayed 2 nights in Aug 2024

6/10 Okay

song

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sadie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Aug 2024

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Musik S is awesome

Room with a beautiful Central Park and the lake, especially when sunset, all the boat with colorful lights cruising around gorgeously.
Stayed 1 night in Aug 2024

10/10 Excellent

HYUNGKYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

6/10 Okay

MYUNG HUI

Stayed 1 night in Aug 2024

10/10 Excellent

Steven, Amsterdam

Stayed 7 nights in Jul 2024