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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Lobby
Indoor pool
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View
Indoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Sylvan Lake
    5 min walk
  • Sylvan Lake Provincial Park
    6 min walk
  • Fireside Restaurant & Lounge
    2 min walk
  • Red Deer, AB (YQF-Red Deer Regional)
    27 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Prairie Moon Inn Sylvan Lake

Pool
Hot tub
Breakfast included
Waterslide
4.2 out of 5, Very good, (498)
The price is NZ$159
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Prairie Moon Inn Sylvan Lake

About the area

Sylvan Lake

With a stay at Best Western Plus Chateau Inn Sylvan Lake in Sylvan Lake, you'll be within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park. .This eco-certified hotel is 0.5 mi (0.7 km) from Lakeside Go Karts and Mini-Golf and 0.5 mi (0.8 km) from Sylvan Lake Marina Bay.

What's nearby

  • Sylvan Lake - 5 min walk
  • Sylvan Lake Provincial Park - 6 min walk
  • Lakeside Go Karts and Mini-Golf - 10 min walk
  • Sylvan Lake Marina Bay - 11 min walk
  • Jarvis Bay Provincial Park - 9 min drive

Getting around

  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Snake Lake Brewing Co - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Big Moo Ice Cream Parlor - ‬6 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Timber Coffee Co - ‬16 min walk

About this property

Best Western Plus Chateau Inn Sylvan Lake

Eco-certified hotel with free breakfast and a fitness center
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary full breakfast is served daily.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 31.50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 31.50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 531 out of 806 reviews" "
Rating 8 - Good. 206 out of 806 reviews" "
Rating 6 - Okay. 42 out of 806 reviews" "
Rating 4 - Poor. 19 out of 806 reviews" "
Rating 2 - Terrible. 8 out of 806 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nishit

Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome! Conveniently located
Stayed 2 nights in Sep 2024

10/10 Excellent

Laila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dr John

Liked: Cleanliness, amenities, property conditions & facilities
Reception area not inspiring. Reception desk person not welcoming. Otherwise flawless.
Stayed 1 night in Sep 2024

10/10 Excellent

Shauna

Stayed 2 nights in Jul 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were great!
Stayed 1 night in Sep 2024

10/10 Excellent

regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and the place is clean. breakfast was great as well
Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sophia

Stayed 1 night in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good I can’t deny their towels are the whitest cleanest you will find but we stayed 3 nights the complementary breakfast was awful in a way that they served same meal every single morning not only that the breakfast area they only have 4-6 tables for a big crowd . So we had to take our plates and eat in the room on the 3rd morning didn’t even bother went to Timmie’s . Except organizational issues with the breakfast time it was ok overall
Stayed 1 night in Aug 2024

8/10 Good

charlene

Liked: Cleanliness, staff & service, property conditions & facilities
There was a young lady at reception that was really helpful and addressed my questions. She was very pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

Demma

Travelled with family, Travelled with pets, Travelled with group
Liked: Amenities
Great location. Friendly and helpful staff. Good breakfast. Clean and comfortable beds.
Stayed 1 night in Aug 2024

10/10 Excellent

Aliya, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in sylvan lake for the summer stays. So close to the lake, walkable, they rent out wagon if you need it. Free on site parking. We didn’t get a chance to use the pool (as we were at the lake most of the time, no fault of the hotel though). Breakfast was ok. Long wait for the waffle maker, could have been 30 seconds less cooked, and even though breakfast is from 7-10, if you get there 9, there’s no fresh fruit, yogurt or maple syrup left! The side facing the street was fairly noisey, but I don’t think much can be done from the hotel pov, except maybe request parking lot side ?
Stayed 2 nights in Aug 2024

8/10 Good

Nestre-Jones

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was quiet and safe
Stayed 2 nights in Aug 2024

10/10 Excellent

Raffy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Non smoking rooms
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front Desk staff were wonderful and the room was spacious and clean. Breakfast was awful because: 1) No syrup for the waffles. When this was brought to the kitchen staff’s attention they just said-“We’ll have to buy syrup at the store” as if this was “A get out jail free card” that made everything fine with no solution. 2) Worst tasting sausages I’ve ever eaten at a Best Western Plus. 3) Ran out bread for toast. Did not bring this to the attention of staff since I already knew from their last answer they simply didn’t care.
Stayed 1 night in Aug 2024

8/10 Good

mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and conveniently located!
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area!
Stayed 2 nights in Aug 2024

10/10 Excellent

Eloise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
I love this little town it’s all beach, scooters everywhere for people You can walk or ride a scooter Lots of restaurants. Water rentals across the street. Motel was clean, comfy and awesome staff
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The pool windows should be smoked to reduce the visibility to street traffic, a person in the pool is very exposed.
Stayed 1 night in Aug 2024

8/10 Good

Lenora El

Travelled with partner
Best hotel in Sylvan. It’s close to the beach and lots of great shops and restaurants. Wish it had a hot tub and maybe some more spa facilities such as a sauna and or steam room
Stayed 1 night in Aug 2024

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, amenities
Decent spot
Stayed 1 night in Aug 2024