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Room type Options Nightly price Book
Standard Double Room, Balcony (Rubin)
27 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Double Room, Balcony (Diamant)
35 square metres
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Suite, Balcony
60 square metres
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with a full-service spa and free breakfast

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Laundry facilities

Located in Neustift Im Stubaital, Hotel Bergcristall is in the mountains, within a 10-minute drive of St. George Church and Elfer Gondola. This family-friendly hotel is 5.4 mi (8.6 km) from Grawa Waterfall and 6.3 mi (10.2 km) from Stubai Glacier.

Make yourself at home in one of the 27 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, free babysitting, and an arcade/game room.

Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. A complimentary breakfast is included.

Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Total number of rooms - 27
  • Airport transport (surcharge)
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Ski storage
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Free breakfast
  • Safe-deposit box at front desk
  • Full-service spa
  • Sauna
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Number of indoor pools - 1
  • Free self parking
  • Number of bars/lounges - 1
  • Ski passes available
  • Terrace
  • Babysitting or childcare (free)
  • Supervised childcare/activities (free)
  • Electric car charging station
  • Outdoor entertainment area
  • Outdoor furniture
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (free)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • German

Parking

Free self parking

Room Amenities

Hotel Bergcristall offers 27 accommodations with safes and hair dryers. Rooms open to balconies. A pillow menu is available. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • Room service
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Pillow menu
  • Partially open bathroom
  • Heating
  • Towels provided
  • Linens provided
  • Highchair
  • Number of bathrooms: 1
  • Baby monitor
  • Changing table

Where to Eat

A complimentary breakfast is offered.

Onsite venue - This restaurant serves breakfast and dinner.

Room service is available.

Nearby Things to do

  • Downhill skiing nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Snowboarding nearby
  • Free bicycles on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Playground on site
  • Sledding nearby
  • Snow tubing nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Optional ski privileges

Spa Services

  • Sauna in spa
  • Massages
  • Steam room in spa
  • Sports massage

Accessibility

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 8:00 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 20 per pet, per day
  • Dogs only
  • 1 total (up to 44 lbs per pet)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

No rollaway/extra beds available

No cots (infant beds) available

Service animals are allowed

Service animals are exempt from fees/restrictions

No front desk

Debit cards not accepted

Property is cleaned with disinfectant

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Bergcristall Neustift Im Stub
  • Bergcristall Neustift Im Stubaital
  • Hotel Bergcristall Neustift Im Stubaital
  • Hotel Bergcristall Hotel
  • Hotel Bergcristall Neustift Im Stubaital
  • Hotel Bergcristall Hotel Neustift Im Stubaital

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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