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Hotel Toscana

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Toscana

Front of property
Double Room (attic)
Reception
View from property
Staircase

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Jungfraustrasse 19, Interlaken, 3800
  • Kletterhalle Interlaken
    1 min walk
  • Spice Village Indian Cuisine
    1 min walk
  • Interlaken West Station
    6 min walk
  • Bern (BRN-Belp)
    40 min drive

Room options

View all photos for Double Room (attic)

Double Room (attic)

Double Room (attic)

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Basic Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Twin Room

  • 17 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Double Room, 2 Single Beds

Hair dryer, towels

Basic Double Room, 2 Single Beds

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony

Double Room, Balcony | Living room

Double Room, Balcony

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom

  • 16 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Double Room Single Use

1 bedroom, in-room safe, desk, laptop workspace

Double Room Single Use

  • 17 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room (Air conditioning)

Double Room (Air conditioning)

Double Room (Air conditioning)

  • Sleeps 3
  • 2 Twin Beds

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Exterior

Hotel Harder Minerva

Pet-friendly
Free WiFi
Air conditioning
Business services
2.9 out of 5, (73)
The price is NZ$322
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hotel Harder Minerva

About the area

Interlaken

With a stay at Hotel Toscana in Interlaken (Central Interlaken), you'll be a 4-minute drive from Mystery Rooms and 7 minutes from Lake Brienz. .This hotel is 0.1 mi (0.1 km) from Kunsthaus Interlaken and 0.1 mi (0.1 km) from Kletterhalle Interlaken.

What's nearby

  • Hoeheweg - 1 min walk
  • Interlaken Casino - 7 min walk
  • Mystery Rooms - 8 min walk
  • Interlaken Ost Ferry Terminal - 17 min walk
  • Harder Kulm - 13 min drive

Getting around

  • Interlaken West Station - 6 min walk
  • Zurich Airport (ZRH) - 123 min drive

Restaurants

  • ‪Funky Chocolate Club Switzerland - ‬1 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬2 min walk
  • ‪Azzurra Bar Gelateria - ‬1 min walk
  • ‪Layali Beirut - ‬1 min walk
  • ‪PizPaz - ‬1 min walk

About this property

Hotel Toscana

Boardwalk/promenade Interlaken hotel in Central Interlaken with 2 restaurants
Hotel Toscana offers 24 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 24 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, ski storage, and tour/ticket assistance.
Satisfy your appetite at village, one of the hotel's 2 restaurants.
Featured amenities include express check-in, express check-out, and luggage storage. Self parking (subject to charges) is available onsite.
Village - This restaurant serves lunch and dinner.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 15.00 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby

Food and drink

  • 2 restaurants

Restaurants on site

  • Village

Things to do

  • Bike rentals

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Shared microwave
  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Cots/infant beds (surcharge)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop-friendly workspace
  • Local maps
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 30.0 per day
Cribs (infant beds) are available for CHF 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15.00 per night
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Toscana
Hotel Toscana Interlaken
Toscana Interlaken
Interlaken Minotel
Minotel Interlaken
Minotel Toscana Hotel Interlaken
Hotel Toscana Hotel
Hotel Toscana Interlaken
Hotel Toscana Hotel Interlaken

Hotel Toscana Reviews

Reviews

6.8
Rating 10 - Excellent. 96 out of 508 reviews" "
Rating 8 - Good. 173 out of 508 reviews" "
Rating 6 - Okay. 111 out of 508 reviews" "
Rating 4 - Poor. 59 out of 508 reviews" "
Rating 2 - Terrible. 69 out of 508 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is within walking distance from this property. The directions for the washer and dryer need to be updated. We did one load of laundry and it took 5 hours to wash and dry.
Stayed 2 nights in Sep 2024

2/10 Terrible

Janis

Stayed 6 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
I will never use this hotel again. If I could have cancelled and gotten another hotel I would have. No one at the hotel responds to billing problems. Everything is hands off as far as the desk attendants at the hotel. Everything goes through a 3rd party and no one gives you a straight answer. I booked this through Hotels.com and they do not collect the money, so this created days of problems trying to pay and keep my reservation. The room and bathroom were small. This even though we were 2 people in a 3 person room. The room didn't seem to get cleaned even through we were there more than a week. We had to ask and follow up to get towels and they were hardly thick enough to wipe the water off. We were 2 friends sharing the room, but only had 1 key. This presented problems if one person wanted to go out. The system is one key that stays in the door to lock it. That same key must be taken out an put on a board at the front desk to remove a smaller key to use when going out. This key system just did not work when we were going out and coming back at different times. The location was convenient.
Stayed 2 nights in Sep 2024

4/10 Poor

william

Disliked: Cleanliness, amenities, property conditions & facilities
Mildew/mold in shower. Three missing ceiling lights. Q-tip and other trash visible on roof outside window. No coffee for coffee maker only tea bags. Do not disturb signs not available.
Stayed 2 nights in Sep 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service
Good location walkable from train station. Clean comfortable room.
Stayed 2 nights in Sep 2024

4/10 Poor

Shu Hua

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The sanitation situation is very poor, the room isn’t clean obviously they didn’t do a cleaning after the last guest checked out. The hotel should do a better job for the price they charge for the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kislay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally loved our stay at the hotel. Room and amenities were just as mentioned at the time of booking.
Stayed 5 nights in Aug 2024

2/10 Terrible

Zeeshan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was outdated and room was terrible. No Air Conditioner in hot summer days. The cleanliness of the room was terrible. Avoid at any cost.
Stayed 1 night in Aug 2024

6/10 Okay

Muhammad

Travelled with family
Disliked: Property conditions & facilities, room comfort
Beds were not comfortable. Bed sheet has stains. One bed sheet was very old and has hole. Bathroom light was very dimm and it was not working on last day of our stay. Towels were not enough and were very low quality. There was no micro wave or refrigerator in the room although we paid $800 for two nights.
Stayed 2 nights in Aug 2024

4/10 Poor

Nathan

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel was not a 3 star. The room was dirty. The hotel charged way too much to stay here for the type of room we had. We were very disappointed
Stayed 2 nights in Jul 2024

4/10 Poor

chidambaram

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 4 nights. Upon entering, the room/beds seemed fine, however when we entered the bathroom, it appeared to be in very poor condition, the blow dryer didnt work, and overall just unclean. The weather was also quite hot, and there was just one small handheld fan, which did not suffice for our whole family throughout the room. The bedsheets also had stains, and the room was not cleaned daily. It took two request and two day to have the room cleaned. I wouldn't recommended this hotel.
Stayed 4 nights in Aug 2024

6/10 Okay

david

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Adequate
Functional room, cramped but did the job Somewhat dated, but staff very helpful and friendly
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was a non smoking room with balcony, previous client smoked in room, there was smoke smell, in room, food smell in hallways. Hot, no AC, 1 floor fan and 1 table fan. Room was spacious but bathroom pretty small. Staff helpful with most things when asked. Noisy at night since there are restaurants on the street level. Location convenient for public transit.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmed

Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Seung, CYPRESS

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Toscana is a hotel to stay away!!!! They are heniously terrible!!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

TARO

Stayed 2 nights in Jul 2024

6/10 Okay

Amer

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
It was overall average
Stayed 4 nights in Jul 2024

8/10 Good

Gidion

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel is outdated but functional. Centrally located to train and bus stations. Would go back and use this hotel again in the future.
Stayed 2 nights in Jul 2024

10/10 Excellent

Manzurul

Stayed 2 nights in Jul 2024

4/10 Poor

karin

Disliked: Cleanliness, property conditions & facilities
Room and bathroom was outdated and not very clean. Bathroom still had dirty glasses and used towels from a previous guest. Bed linens were rather worn --- one bottom sheet had holes in it. No daily service making the beds. Would not stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Kumar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Extremely over priced. No air conditioning. Very very hot. Small room. Inadequate lighting. Inconvenient plug locations. One looks like 50 watt bulb in a very small bathroom. Safe did not work. Did not clean the rooms as promised. Bugs. Never again …. It is not the star rating it portrayed… i would give it a 2 Star AT BEST and i am being liberal .
Stayed 3 nights in Jul 2024

6/10 Okay

Wida

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Breakfast is the main issue here. People leave to tourist places early morning and there isn’t any restaurant open around so the best option is that hotel should provide breakfast.
Stayed 2 nights in Jul 2024

4/10 Poor

Lindsey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine choice if you’re desperate
It’s a step up from a hostel. Felt like we were back in dorms. Shower curtain had mold growing on it. Staff was rude - we asked for late checkout and was told yes and then was texted, emailed, and yelled at by a housekeeper for having our bags in the room at 11:30a although a different staff member approved a 12p checkout. When I told the front desk we had late checkout they said “well no one told me.” Also, everything smells like takeout food from the Asian restaurant below. Location was amazing which is the only reason for the star I gave.
Stayed 2 nights in Jul 2024

2/10 Terrible

Muhammad Moiz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this property is its proximity from the main shopping and sight seeing areas. The hotel staff is extremely careless and the rooms are dirty and not well kept. We found hair and dust all over the room during our visit and will not be returning. They also have an odd system for keys in which you have to return your room key and grab the key for the outside door when you go out at night and you can get your room key back once you return the outside key.
Stayed 1 night in Jul 2024