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ANA Crowne Plaza Narita, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANA Crowne Plaza Narita, an IHG Hotel

Exterior
Indoor pool, pool loungers
Exterior
Premium bedding, down duvets, in-room safe, desk
2 restaurants, dinner served, Japanese cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available

Explore the area

Map
68 Horinouchi Narita Chiba, Narita, Chiba-ken, 261-0022
  • Sakura-no-Yama Hill
    3 min drive
  • Teppanyaki Narita
    1 min walk
  • Narita Airport Terminal 2 Station
    3 min drive
  • Tokyo (NRT-Narita Intl.)
    3 min drive

Room options

View all photos for Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View)

  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds (Airport View High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Airport View High Floor)

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Accessible

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds, Accessible

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Forest View High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View High Floor)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Airport View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed (Airport View)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Forest View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Forest View)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Forest View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Forest View High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Forest View High Floor)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds (Forest View)

Junior Suite, 2 Single Beds (Forest View)

Junior Suite, 2 Single Beds (Forest View)

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Airport View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Airport View)

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Airport View)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds (Airport View)

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Multiple Beds (Forest View)

Junior Suite, Multiple Beds (Forest View)

Junior Suite, Multiple Beds (Forest View)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room (Upgraded)

Premium bedding, down duvets, in-room safe, desk

Standard Room (Upgraded)

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

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Exterior

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The price is NZ$175
for 1 room
includes taxes & fees
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About the area

Narita

With a stay at ANA Crowne Plaza Narita, an IHG Hotel in Narita (Horinouchi), you'll be within a 10-minute drive of Naritasan Shinshoji Temple and Sakura-no-Yama Hill. .This spa hotel is 1.9 mi (3.1 km) from Omote-sandō and 3.2 mi (5.2 km) from Naritasan Calligraphy Museum.

What's nearby

  • Sakura-no-Yama Hill - 3 min drive
  • Naritasan Shinshoji Temple - 7 min drive
  • Naritasan Park - 7 min drive
  • Narita Omotesando - 8 min drive
  • Taiheiyo Club Narita Course - 8 min drive

Getting around

  • Narita Airport Terminal 2 Station - 3 min drive
  • Narita Intl. Airport (NRT) - 3 min drive

Restaurants

  • ‪一天門成田空港LCCターミナル店 - ‬2 min drive
  • ‪フレッシュネスバーガー - ‬2 min drive
  • ‪宮武讃岐うどん 成田空港第3ターミナル店 - ‬2 min drive
  • ‪すき家 - ‬20 min walk
  • ‪ひょうたん蕎麦 - ‬5 min drive

About this property

ANA Crowne Plaza Narita, an IHG Hotel

Narita hotel in Horinouchi with 2 restaurants and a full-service spa
ANA Crowne Plaza Narita, an IHG Hotel offers 390 accommodations with safes and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 390 guestrooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at レストランカフェ「セレース」, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
レストランカフェ「セレース」 - Onsite restaurant.
鉄板焼「菜里多」 - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
スカイダイニング「彩風」 - Onsite cocktail bar. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 400 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 6:30 AM to 10:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: JPY 3000 for adults and JPY 1500 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • レストランカフェ「セレース」
  • 鉄板焼「菜里多」
  • スカイダイニング「彩風」

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 1800
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Desk chair
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 6050
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 6050
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to a special event, this property's shuttle service will not be available from January 1-3, 2025.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 3000.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 400 per day
  • Early check-in fee: JPY 6050 (subject to availability)
  • Late check-out fee: JPY 6050 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Narita
ANA Narita Crowne Plaza
Crowne Plaza ANA Narita Hotel
Crowne Plaza ANA Hotel
Crowne Plaza ANA Hotel Narita
Crowne Plaza ANA Narita
Crowne Plaza Narita
Narita ANA Crowne Plaza
Narita Crowne Plaza
Crowne Plaza ANA
ANA Crowne Plaza Narita Hotel

ANA Crowne Plaza Narita, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1009 reviews" "
Rating 8 - Good. 273 out of 1009 reviews" "
Rating 6 - Okay. 103 out of 1009 reviews" "
Rating 4 - Poor. 59 out of 1009 reviews" "
Rating 2 - Terrible. 28 out of 1009 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

S.

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worse maintained Crown Plaza in the world bar none. Definitely not four stars if you happ,en to get a tiny room at their carpeted formerly smoking since 1970s floors. Tiny room reeks of smoking smell from decades past, without an air filter/freshener in the room. Two out of three restaurants touted completely closes 2 nights a week. Sauna, pool, and gym closes regularly "for maintenance" so you probably can't use them. The lobby is nice, the buffet restaurant is okay, the staff tries hard but the hotel should be completely refurbished to keep up with the brand.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two separate nights. Excellent breakfast buffet with a great selection among western and Asian palates. Second night we stayed, our room had been upgraded. IHG rewards allowed us to have a later check out time and the program is freely to join. Gym is adequate and the pool was good. There’s a soccer pitch located on site and beside it, an outdoor barbecue place, which was a nice social gathering spot. The upstairs restaurant has a decent selection of whiskies. Transportation to and from the airport is free and can be picked up from bus stop 16 at Narita Airport. The trip going to or from the airport is about 10 minutes; convenient.
Stayed 1 night in Sep 2024

8/10 Good

Leaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for needing to be close to the airport as we had an early flight the next morning, and otherwise transport from Tokyo would have been too hard. Room was comfortable and great the have the shuttle to and from the airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Myung

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Gerry

Travelled with family
Liked: Cleanliness, staff & service
All l in all very good but the beds were very uncomfortable.
Stayed 1 night in Sep 2024

4/10 Poor

Reuvan

Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding, our go to place when we fly out of Narita.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Mila

Travelled with partner
Liked: Staff & service, amenities
Hallway smells.
Stayed 1 night in Sep 2024

8/10 Good

Peter, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reno
Stayed 1 night in Aug 2024

10/10 Excellent

Bret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

W. Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport but removed from everything else
Stayed 1 night in Sep 2024

10/10 Excellent

Mariko

Business traveller
Liked: Staff & service, amenities
Clean but old. Excellent breakfast buffet.
Stayed 1 night in Aug 2024

8/10 Good

Peter, Mississauga

Property was isolated and a bit outdated
Stayed 1 night in Aug 2024

2/10 Terrible

aaron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst place i have stayed ever
Stayed 1 night in Aug 2024

10/10 Excellent

Tei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel.. our go to place when we fly out of Narita.
Stayed 1 night in Aug 2024

10/10 Excellent

Rashik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Shi Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

SM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yau Fai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay after a late flight in to Narita. Free shuttle available, very convenient. Hotel is modest and the room is clean. Convenient store in hotel lobby opens 24 hours, providing good snack and drinks for the night at very reasonable price. Breakfast in the morning has good selection, the service is excellent too. Recommend for late/early flight stay in Narita.
Stayed 1 night in Aug 2024

10/10 Excellent

Weiwei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Bedding a little bit dirty. Breakfast is nice
Stayed 1 night in Aug 2024

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy the different teas and bath items.
Stayed 1 night in Aug 2024

10/10 Excellent

jesus

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
very quiet and peaceful place, although my room smelled smock
Stayed 1 night in Aug 2024