Grand Velas Riviera Maya - All Inclusive

• Gratuities included
• Additional gratuities accepted
• All food and beverages included
• Minibar (all beverages included)
• All non-motorised water sports included
• Snorkelling included
• Kayaking included
• 24-hour room service
• Fitness facilities included
• Volleyball included
• Football included
• Cycling included
• Miniature golf included
• Yoga classes/lessons included
• Pilates classes/lessons included
• Aerobics classes/lessons included
• Dancing classes/lessons included
• Cooking classes/lessons included
• On-site live performances included
• Theme parties included
• Access to on-site clubs included
• Childcare not included
• Scuba diving excursions not included
• Snorkelling excursions not included
• Scuba diving certification not included
• Motorised water sports not included
• Golf green fees not included
• Use of golf equipment not included
• Use of golf cart not included
• Spa/beauty facilities and services not included
• Activities/services from independent operators not included
• Transport to off-site activities not included
• Off-site tours not included
• All meals served buffet style
• Buffet and à la carte dining
• Water fitness classes/lessons included
• All available beverages included
• Scuba diving lessons not included
• Sailboats not included
• Tennis rackets not included
• Tennis lessons not included
• On-site entertainment and activities included

• Lift
• Fitness facilities
• Wheelchair accessible
• Hair salon
• ATM/banking
• Concierge services
• Gift shops or newsstand
• Shopping on site
• Total number of rooms - 539
• Number of floors - 4
• Number of buildings/towers - 3
• Conference space
• Laundry facilities
• Arcade/game room
• Garden
• Free breakfast
• Children's pool
• Safe-deposit box at front desk
• Spa services on site
• Multilingual staff
• Picnic area
• 24-hour front desk
• Business centre
• Porter
• Dry cleaning/laundry service
• Limo or Town Car service available
• Swimming pool
• Internet access - wireless
• Full-service spa
• Spa treatment room(s)
• Meeting rooms
• Steam room
• Sauna
• Wedding services
• Designated smoking areas
• Pool umbrellas
• Billiards or pool table
• Tours/ticket assistance
• Free WiFi
• Year Built – 2008
• Area shuttle (surcharge)
• Number of restaurants - 8
• Conference space size (feet) - 94548
• Conference space size (meters) - 8784
• Free reception
• Number of indoor pools - 2
• Number of outdoor pools - 3
• Number of spa tubs - 4
• Conference centre
• Snack bar/deli
• Free self parking
• Free valet parking
• Computer station
• Number of bars/lounges - 6
• Number of poolside bars - 3
• Number of beach bars - 2
• Number of swim-up bars - 3
• Number of coffee shops/cafes - 1
• Daily
• Luggage storage
• Free grocery shopping service
• Free beach shuttle
• Beach umbrellas
• Free beach cabanas
• Beach sunloungers
• Pool sunloungers
• Beach towels
• Terrace
• Free buffet breakfast
• Babysitting or childcare (surcharge)
• Children's club (free)
• Supervised childcare/activities (free)
• Internet access
• Karaoke
• Games
• Table tennis
• Table football
• Concerts/live shows
• Couples/private dining
• Private picnics
• Proposal/romance packages available
• Ballroom
• Banquet hall
• Air hockey
• Children's games
• Children's toys
• Vegetarian breakfast available
• Showcase for local artists
• Vegan menu options available
• Vegetarian menu options available
• No accessible shuttle
• Registration desk height (inches) - 47
• Registration desk height (centimetres) - 120
• Lift door width (inches) - 43
• Lift door width (centimetres) - 110

• Family property
• Number of indoor pools - 2
• Number of outdoor pools - 3
• Children's pool
• Supervised childcare/activities (free)
• Free WiFi
• Soundproofed rooms
• Children's club (free)
• Snack bar/deli
• Laundry facilities
• Babysitting or childcare (surcharge)
• In-room childcare (surcharge)
• Arcade/game room
• Playground on site
• Miniature golf on site
• Sofa bed
• Free cribs/infant beds
• DVD player

Grand Velas Riviera Maya - All Inclusive offers 539 accommodations with indoor private spa tubs and free minibar items. Rooms open to balconies or patios. Accommodations are furnished with single sofa beds. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

• Daily housekeeping
• Hypo-allergenic bedding available
• Phone
• Private bathroom
• Bathrobes
• Free toiletries
• Hair dryer
• Iron/ironing board
• In-room safe
• Jetted bathtub
• Balcony
• Espresso maker
• Room service (24 hours)
• Designer toiletries
• Desk
• In-room climate control (air conditioning)
• Patio
• Premium bedding
• Sofa bed
• Soundproofed rooms
• Turndown service
• Free bottled water
• Premium TV channels
• Wireless internet access
• Blackout drapes/curtains
• In-room childcare (surcharge)
• Internet access (complimentary)
• Slippers
• Separate bathtub and shower
• Cable TV service
• HDTV
• Free WiFi
• Dial-up Internet access (surcharge)
• Down comforter
• Pillowtop mattress
• Pillow menu
• TV size 65
• TV size (measurement) inch
• Rainfall showerhead
• Bathtub or shower
• Private spa tub
• Sofa bed size single
• Balcony or patio
• Connecting/adjoining rooms available
• Free cots/infant beds
• Minibar (stocked, free items)
• Towels provided
• Linens provided
• Number of bathrooms: 1
• Smart TV
• Number of beds 3
• Champagne service
• Soap
• Shampoo
• Toilet paper
• Laptop-friendly workspace
• Child-size bathrobes
• Deck or patio
• Wardrobe
• Toothbrush and toothpaste available
• Private spa tub (indoor)
• Desk chair
• Travel cot
• WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)

A complimentary buffet breakfast is served each morning between 7:00 AM and noon. A complimentary manager's reception is offered each day.

Cocina de Autor (+12) - This beachfront fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Sen Lin - Overlooking the garden, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Lucca - Overlooking the pool and garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Frida - This beachfront fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Piaf (+12) - This beachfront fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

• Golfing nearby
• Surfing/boogie boarding nearby
• Hiking/biking trails nearby
• Sailing nearby
• Scuba diving nearby
• Waterskiing nearby
• Parasailing nearby
• Skydiving nearby
• Windsurfing nearby
• Free bicycles on site
• Fitness classes on site
• Ecotours on site
• Miniature golf on site
• Hiking/biking trails on site
• Kayaking on site
• Pilates classes on site
• Playground on site
• Yoga classes/instruction on site
• Beach volleyball on site
• Beach yoga on site
• Boat tours nearby
• Cave exploring nearby
• Ziplining nearby
• Health or beauty spa nearby

• Body treatments
• Facial treatments
• Number of treatment rooms 42
• Outdoor treatment areas
• Couples treatment rooms
• Massages on beach
• Manicures and pedicures
• Body wraps
• Aromatherapy treatments
• Hydrotherapy treatments
• Ayurvedic treatments
• Mud bath in spa
• Sauna in spa
• Spa tub in spa
• Massages
• Minimum age to access spa is 16
• Hot stone massage
• Deep tissue massage
• Swedish massage
• Prenatal massage
• Steam room in spa
• Thai massage
• Reflexology
• Sports massage
• Detoxification wrap

• Braille or raised signage
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible concierge desk
• Wheelchair-accessible registration desk
• Wheelchair-accessible spa
• Wheelchair-accessible pool
• Wheelchair-accessible fitness centre
• Wheelchair-accessible meeting spaces/business centre
• Wheelchair-accessible on-site restaurant