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Cross Hotel Osaka

4.0 star property

Photo gallery for Cross Hotel Osaka

Exterior
Reception
Lounge
Deluxe Double Room, Non Smoking (Standard Floor)
2 restaurants, breakfast served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Shinsaibashi-suji
    ‪1 min walk‬
  • Amerikamura
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (Standard Floor)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Nikko Osaka

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (3540)
The price is NZ$384
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Nikko Osaka

About the area

Osaka

With a stay at Cross Hotel Osaka, you'll be centrally located in Osaka, steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple. .This hotel is 0.1 mi (0.1 km) from Dotonbori and 0.6 mi (1 km) from Nipponbashi.

What's nearby

  • Dotonbori Glico Sign - 1 min walk
  • Dotonbori - 2 min walk
  • Kuromon Ichiba Market - 10 min walk
  • Nipponbashi - 12 min walk
  • Kyocera Dome Osaka - 4 min drive

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪タブレス パティスリー - ‬1 min walk
  • ‪ジャンボカラオケ広場宗右衛門町本店 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪香港飯店 0410 道頓堀店 - ‬1 min walk

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 229 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at TERRACE ＆ DINING ZERO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
TERRACE ＆ DINING ZERO - This restaurant serves breakfast and lunch.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3300 for adults and JPY 1980 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday and Sunday for a fee of JPY 9680

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Phone
  • Safe
  • Slippers
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1002 reviews
Rating 8 - Good. 179 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 6 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ANGELA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations for shopping and for food. Highly recommend and will stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and Service We stayed at Cross Hotel Osaka in mid-November 2024 and had an overall positive experience. The hotel's location is unbeatable and easy to get around - just a 2-minute walk to Dotonbori. There's also a 7-Eleven downstairs and we didn't need to rely much on public transportation for our itinerary, which added to the overall convenience. However, being so close to Dotonbori comes with its downsides. The area can be quite lively, especially at night, and we could hear cars or bikes revving outside from our room which made it a little noisy. Note: We were staying on the highest floor, window facing away from Dotonbori. If you're sensitive to noise, this could be a factor to consider. On the up side, the hotel staff were excellent. They were very friendly and helpful. As we shipped our luggage during our trip in Japan, they assisted us with receiving our luggage prior to check-in and sending our luggage to our next destination. As for cleanliness, my wife and I are particularly sensitive when it comes to hygiene, and while the room was generally clean, she did notice a slight odour near the WC. It wasn't a major issue or deal breaker, but worth mentioning for those similar to us. In summary, Cross Hotel Osaka is a great choice for anyone seeking convenience and great service. However, if you're sensitive to noise and particular about cleanliness, its something to consider. That being said, I'd consider staying here again in the future.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jasmin

Stayed 1 night in Oct 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Very convenient location to Dotonbori and the metro. The hotel staff was hospitable and friendly. There was road construction in front of the hotel and they worked during the night. The hotel staff tried to make our stay as comfortable as possible by providing ear plugs. So thoughtful! Breakfast was good, a lot of variety. Comfortable beds and very nice bathroom.
Stayed 3 nights in Nov 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was the noise. We were street side and the vehicles, especially motorcycles were extremely loud.
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best spot to be near the tourist area and shops. Very clean hotel. Breakfast buffet was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the best Hotel we stayed at on our trip. Spacious room. Spacious bathroom. Helpful staff, great breakfast, great location.
Stayed 3 nights in Nov 2024

8/10 Good

Saul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall would have been excellent but the lack of anywhere to store baggage made the room awkward to stay in. That’s the only negative though.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Very clean rooms
Stayed 4 nights in Nov 2024

10/10 Excellent

lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, large rooms and very efficient
Great location if you want to be in the heart of the city. Perfect for shopping, restaurants etc. Large hotel but breakfast was good and use of complimentary lounge was worth the extra as it was a quiet area with beer, cava, non alcoholic drinks and light snacks from 3-10pm. You need a rest after walking the city.
Stayed 2 nights in Nov 2024

4/10 Poor

Christine L L

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay at Cross Hotel!
Room was big enough to fit 2 big sized luggages. Toilet w size is huge with the wet and dry areas. Location is good as it's just 1 min walk to dodoburi..
Stayed 5 nights in Nov 2024

10/10 Excellent

Matthew, Brunswick East

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross Hotel Osaka was one of the highlights of our trip in Japan. Easy access to transportation, right next to Dotonburi, and very nice rooms. Best buffet breakfast we had in Japan as well. Highly recommend staying here.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Deivis, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Alex, Eastvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and very good quality of foods
Stayed 2 nights in Nov 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for good shopping food places and easy access to train stations
Stayed 6 nights in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Angeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Darren, Launceston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Cross. Beautiful rooms, beds, pillows. Fantastic bathroom and shower pressure. I loved the locked area to secure luggage before check in. Staff were friendly enough but I found self check out a bit impersonal as I like to normally thank the front desk for having me and possibly get the same gratification in return. Would definitely stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and well designed
Spanking new hotel in a good location. Best bathroom amenities. Comfortable mattress. Big room TV. Young and vibrant feel. Very helpful reception staff. Good breakfast spread. Highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Joshua

Stayed 1 night in Oct 2024