Cross Hotel Osaka

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cross Hotel Osaka

Exterior
2 restaurants, breakfast served
Reception
Lounge
Deluxe Double Room, Non Smoking (Standard Floor)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Shinsaibashi-suji
    ‪1 min walk‬
  • Amerikamura
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

Deluxe Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Triple Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 3
  • 3 Large Twin Beds

DOTONBORI view DOUBLE, Non Smoking

  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Triple Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

Deluxe Double Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Non Smoking (Standard Floor)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

DOTONBORI view TWIN, Non Smoking

  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

King Room, Non Smoking (Cross Floor)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Osaka

With a stay at Cross Hotel Osaka, you'll be centrally located in Osaka, steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple. .This hotel is 0.1 mi (0.1 km) from Dotonbori and 0.5 mi (0.9 km) from Kuromon Ichiba Market.

What's nearby

  • Shinsaibashi-suji - 1 min walk
  • Dotonbori Glico Sign - 1 min walk
  • Dotonbori - 2 min walk
  • Kuromon Ichiba Market - 10 min walk
  • Nipponbashi - 12 min walk

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪タブレス パティスリー - ‬1 min walk
  • ‪ジャンボカラオケ広場宗右衛門町本店 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪香港飯店 0410 道頓堀店 - ‬1 min walk

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 229 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at TERRACE & DINING ZERO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
TERRACE & DINING ZERO - This restaurant serves breakfast and lunch.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3300 for adults and JPY 1980 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday and Sunday for a fee of JPY 9680

Restaurants on site

  • TERRACE & DINING ZERO

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 773 out of 1002 reviews" "
Rating 8 - Good. 178 out of 1002 reviews" "
Rating 6 - Okay. 38 out of 1002 reviews" "
Rating 4 - Poor. 6 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Stayed 4 nights in Sep 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favourite hotel of the trip.
We stayed at 5 different hotels during our recent trip to Japan. I have to say we all agreed that the Cross Hotel was the best place we stayed at. The rooms were spacious, the amenities were good and the breakfast was a real treat. It’s very close to Dontonbori, equally close to some fabulous designer shops. The transport network was good, excellent place for a day trip to Nara
Stayed 2 nights in Oct 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very close to the indoor/outdoor food market. One block from the river. Very convenient to use trains and great base to explore the city.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, and staff were able to meet all of our needs during our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mazal

Stayed 3 nights in Oct 2024

10/10 Excellent

Hovilyn, Roseville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our room overlooking Glico Man. Service was excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near lots of excitement, great places to eat and transportation. We walked all around the area and had a great time. Lots of great places to taste Kobe beef. Public transportation on the trains is efficient and the price is reasonable. Taxi to the airport (TIX) was expensive at about $160.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent option for a stay in Osaka. The staff were very supportive, the room was a nice size and very clean. Location was great right in the middle of shopping and many restaurants. The breakfast catered to both eastern and western options. We would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maureen, Greer

Stayed 3 nights in Sep 2024

10/10 Excellent

Alexander

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, definitely would stay here again. Amazing location and service
Stayed 3 nights in Oct 2024

6/10 Okay

Jordin

Travelled with partner
Disliked: Amenities
Great location, however, the pictures are a bit misleading as the dark cramped rooms do not meet their alleged 4 star quality. There was construction near the property occurring at nignt, which has been going on for the past 6 months, however, this was not disclosed until after we checked in.

10/10 Excellent

Roy

Stayed 1 night in Sep 2024

8/10 Good

MARK

Liked: Cleanliness, staff & service, room comfort
Perfect exploring location.
Great location and excellent staff. Room was very tired and decorated in dreary brown which made the room inviting. Excellent breakfast buffet. The big plus of this hotel is its location.
Stayed 1 night in Oct 2024

10/10 Excellent

Uri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Tourist friendly hotel, good location, taxi stand out front, comfy beds. Breakfast buffet was splendid provided 7:00am opening time works for you. Definitely worth the price. Shopping and food pedestrian street right across the road.
Stayed 2 nights in Oct 2024

10/10 Excellent

JJ

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall the property is very nice and nicely renovated. However house keeping is lacking a little bit
Stayed 3 nights in Sep 2024

10/10 Excellent

Bella

Stayed 2 nights in Sep 2024

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Several spoke some English. Nice breakfast buffetThe hotel was very quiet inside, even though there was street construction out side the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great hotel. Close to everything and staff was really friendly. It was spacious for a hotel in japan.
Stayed 4 nights in Oct 2024

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very good location for eating and shopping.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Dotombori but very quiet once in the hotel. 7 minute walk to Namba Station. Good breakfast. Friendly staff.
Stayed 2 nights in Oct 2024

8/10 Good

Hueider, DIAMOND BAR

Travelled with family
Liked: Staff & service
Room size is beyond expectations, breakfast is in excellent level.
Stayed 5 nights in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Farzan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great properly with large room and a 10 min walk to the train station. The only thing I did not like was the bed as the mattress was very hard to sleep on. But overall I highly recommend staying here because it’s close to everything.
Stayed 3 nights in Oct 2024

10/10 Excellent

CLAUDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to shopping strip
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!! I will definitely be back. It’s in the perfect location. Thank you
Stayed 3 nights in Oct 2024