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Holiday Inn Express And Suites Queenstown by IHG

4.0 star property

Photo gallery for Holiday Inn Express And Suites Queenstown by IHG

Courtyard
Exterior
Standard Room, 1 Queen Bed (Panoramic Window)
Exterior
Suite, 1 Bedroom, Mountain View | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Queenstown Gardens
    ‪3 min walk‬
  • Queenstown Mall
    ‪6 min walk‬
  • Skyline Queenstown
    ‪15 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, View

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Panoramic Window)

Standard Room, 1 King Bed (Panoramic Window)

Standard Room, 1 King Bed (Panoramic Window)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, View (Gondola View)

Room, 1 Queen Bed (Gondola View)

Room, 1 Queen Bed, View (Gondola View)

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Gondola View)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed, View (Gondola View)

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Gondola View)

Suite, 1 Bedroom (Gondola View)

Suite, 1 Bedroom, View (Gondola View)

  • 4 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View

  • 4 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View

Standard Room, 1 Queen Bed, Mountain View

Standard Room, 1 Queen Bed, Mountain View

  • 4 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View | View from room

Standard Room, 1 King Bed, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Panoramic Window)

Standard Room, 1 Queen Bed (Panoramic Window)

Standard Room, 1 Queen Bed (Panoramic Window)

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View

Standard Room, 2 Queen Beds, Mountain View

Standard Room, 2 Queen Beds, Mountain View

  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

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Front of property - evening/night

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1003)
The price is NZ$239
for 1 room
includes taxes & fees
29 Apr - 30 Apr
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About the area

Queenstown

A stay at Holiday Inn Express And Suites Queenstown by IHG places you in the heart of Queenstown, within a 5-minute walk of St Josephs Parish and Queenstown Gardens. .This eco-certified hotel is 0.2 mi (0.3 km) from Queenstown Beach and 0.2 mi (0.4 km) from Queenstown Arts Centre.

What's nearby

  • Queenstown Gardens - 3 min walk - 0.3 km
  • Queenstown Mall - 6 min walk - 0.6 km
  • TSS Earnslaw Steamship - 10 min walk - 0.9 km
  • Kiwi and Birdlife Park - 14 min walk - 1.2 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cookie Time - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Rata - ‬5 min walk
  • ‪Kfc - ‬7 min walk

About this property

Holiday Inn Express And Suites Queenstown by IHG

Eco-certified hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express And Suites Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 227 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Be sure to enjoy recreational amenities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby.
You can enjoy a meal at Great Room Restaurant serving the guests of Holiday Inn Express And Suites Queenstown by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Queenstown? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Great Room Restaurant - Onsite restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Ski shuttle nearby
  • Parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/aeroplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Holiday Inn Express And Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1007 reviews
Rating 8 - Good. 214 out of 1007 reviews
Rating 6 - Okay. 63 out of 1007 reviews
Rating 4 - Poor. 17 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Swapnil

Travelled with partner
Liked: Property conditions & facilities
Like: Room Size, the view from the room, the amenities, Few of the staffs were really nice and freindly. Location is walkable to the key areas. Dislike: Cleanliness (room floors were seemed vacuumed on first day we checked-in and after we checked-out. And we stayed for a week.), Some staffs were careless (not friendly and some quite sarcastic when asked for assistance). Had Air-Con issues and took 3 days to get sorted.
Stayed 7 nights in Jan 2025

8/10 Good

Shripad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Queenstown
Location is very good and near to shopping / restaurants. The room size was good with a king size bed. The hotel has paid washing and drying facilities. There is no parking at the hotel but there is off-road free parking. Staff could have been more considerate and welcoming mainly at the reception keeping in mind the car parking challenges for arriving guests.
Stayed 3 nights in Jan 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Modern hotel, had everything we needed. Excellent hotel in Queenstown.
Stayed 3 nights in Jan 2025

10/10 Excellent

Megan

Stayed 1 night in Jan 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Dec 2024

10/10 Excellent

Kathleen, Turnersville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard, the duty manager, and his team were excellent during the 4 nights we stayed in the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy 5 minute walk to the lake but you have to walk back up a steep hill
Stayed 3 nights in Jan 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here, one of the best accommodations in town, stunning views from the lobby, clean rooms, friendly staff and great food at the buffet and restaurant. The coffee machine was tops, which it was available for use beyond the breaksfast window after 10am but overall loved it here. I'd definitely stay here when we return
Stayed 6 nights in Dec 2024

6/10 Okay

Sophia

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Queenstown is known to be pricey during the holidays and no surprise the rates were high, but if you are going to jack the rates up over the holidays at least staff the place properly. Check-in, service and breakfast were a zoo. Long waits and stressed staff. The rooms were very small for the price and there is completely inadequate parking at the hotel for the number of rooms they have (had to hunt around for nearby street parking each day). Would not go back again.
Stayed 4 nights in Dec 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed in the quality of the food in the dining area. Considering the high price of accommodation, I was
Stayed 4 nights in Jan 2025

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Reception checkin from the bar was unusual and also slightly unwelcoming. Staff a bit frosty. Room was fine , with good quality bedding . Bathroom had glass enclosure that was seen through from the bedroom - a bit inconvenient for our family group Breakfast was good, typical English cooked breakfast buffet.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly & accommodating. Will definitely be back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, free breakfast an added bonus
Stayed 2 nights in Dec 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow there are so many wonderful things to say about Holiday Inn Express and Suites Queenstown. We stayed there in May 2023 for 7 nights and here are the highlights: * We had a corner suite on the top floor which had a panoramic window and the snow-capped mountain views from both windows was spectacular! Aside from the stunning views at all times, the room was also clean. * The downstairs dining / lounge area near the lobby was large and great and a beautiful space! There were 2 fireplaces on either side - one had these 2 tall comfy armchairs and the other had more seating. Many of the tables had power to charge devices and you could hang in this downstairs area day or night, rather than just your room. After a long day trip to Milford Sound it was so convenient to just sit in one of the armchairs in front of the fireplace with a hot meal, watching sport. * Our stay included buffet breakfast which was nice and the staff were friendly. * The location of the hotel was convenient as it was a relatively short downhill walk to the centre of town and you soon got used to the uphill walk back to the hotel. We cannot recommend this hotel highly enough! On our return back to Queenstown a week later we stayed elsewhere in a different part of town, but it just wasn't as lovely as the Holiday Inn.
Stayed 7 nights in May 2023

8/10 Good

Arron Yau On

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Masaru

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean. Friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Christopher, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely one of the best hotel breakfasts ever. I tried the hotel restaurant for dinner my first evening and the baked salmon was inedible, so I didn't try any other meals there. The standard of cleanliness was high. The bed was comfortable and the room quiet, albeit surprisingly small. First time in many years (ever?) to not have a microwave in a Holiday Inn. Fitness room equipment was minimal, again a surprise in comparison with other Holiday Inns.
Stayed 5 nights in Dec 2024

10/10 Excellent

Bhushan

Stayed 4 nights in Dec 2024

10/10 Excellent

SAMIP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all staff, great work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jenine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location, bus stop out the front, washing machines and dryer conveniently located in hotel, excellent breakfast buffet.
Stayed 3 nights in Dec 2024

8/10 Good

Lavleen

Stayed 4 nights in Dec 2024