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Ramada Hotel & Conference Center by Wyndham Jacksonville

3.0 star property

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Room, 2 Queen Beds, Non Smoking (Pet-Friendly)
Suite, 1 Bedroom, Non Smoking (Ramada) | Bathroom
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Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
3130 Hartley Road, I-295 and San Jose, Jacksonville, FL, 32257
  • Place, Bowlero Mandarin
    ‪14 min walk‬
  • Place, Jacksonville Naval Air Station
    ‪10 min drive‬
  • Place, St. Johns Town Center
    ‪14 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mandarin Suite)

Suite, 1 Bedroom, Non Smoking (Mandarin Suite)

Suite, 1 Bedroom, Non Smoking (Mandarin Suite)

  • 81 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Ramada)

Suite, 1 Bedroom, Non Smoking (Ramada)

Suite, 1 Bedroom, Non Smoking (Ramada)

  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds

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Premium bedding, desk, blackout curtains, iron/ironing board
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The price is NZ$143
includes taxes & fees
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About the area

Jacksonville

Located in Jacksonville, Ramada Hotel & Conference Center by Wyndham Jacksonville is within a 10-minute drive of Mandarin Museum and Mandarin Park. .This hotel is 7.1 mi (11.5 km) from The Avenues and 7.4 mi (11.9 km) from Westside Regional Park.

What's nearby

  • Bowlero Mandarin - 14 min walk - 1.2 km
  • Jacksonville Naval Air Station - 10 min drive - 13.8 km
  • St. Johns Town Center - 14 min drive - 24.3 km
  • Mayo Clinic Florida - 20 min drive - 32.5 km
  • EverBank Stadium - 21 min drive - 32.9 km

Getting around

  • Jacksonville Station - 26 min drive
  • Jacksonville International Airport (JAX) - 39 min drive

Restaurants

  • Chick-fil-A
  • Whataburger
  • Cooper's Hawk Winery & Restaurant - Jacksonville – Mandarin Landing
  • Monkey's Uncle Tavern
  • Krispy Kreme

About this property

Ramada Hotel & Conference Center by Wyndham Jacksonville

Hotel with free breakfast, in the vicinity of Mandarin Museum
Ramada Hotel & Conference Center by Wyndham Jacksonville offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including a nightclub, an outdoor pool, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
For dinner or brunch, stop by GiGis, a restaurant that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Jacksonville? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
GiGis - This restaurant specializes in American cuisine and serves brunch and dinner. Reservations are required.
Piano Bar - This piano bar serves light fare only. Happy hour is offered. Open select days.
Comedy Zone - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Comedy Zone
  • GiGis
  • Piano Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • 10,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a deposit equal to one night's rate and tax for cash payments at check-in for any reservations where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jacksonville Ramada
Ramada Hotel Jacksonville
Ramada Jacksonville
Ramada Jacksonville Hotel
Ramada Conference Center Mandarin Hotel Jacksonville
Ramada Hotel Wyndham Jacksonville
Ramada Wyndham Jacksonville
Ramada Hotel & Conference Center by Wyndham Jacksonville Hotel

Ramada Hotel & Conference Center by Wyndham Jacksonville Reviews

Reviews

6.0
Rating 10 - Excellent. 248 out of 1000 reviews
Rating 8 - Good. 156 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 147 out of 1000 reviews
Rating 2 - Terrible. 277 out of 1000 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan

Disliked: Staff & service, amenities, property conditions & facilities
We arrived at 7 pm...there was no one at the Check in counter for 10 minutes. Someone was there before me...it was 20 minutes before I had the key cards. We went to the room to find a running toilet...it would fill up...leak down...fill up...leak down...every minute or so (I have video of it). There was mold on the cover of the ironing board (Room 111) and the ceiling above the ironing board (I have pictures of the mold). It took the lady at the front desk another 45 minutes to check the room and give us a key card to another room where we found rust on the closet door frame and and a musty smell (Rm 137). While we were waiting for her to get the new key card so we could inspect the next room we (my wife, 24 yr old daughter and myself) we noticed 4 people loitering under one of the stairways. They did not seem to be motel/hotel guests...they were loud and pulling stuff out of the closet under the stairway. My wife said, "I don't feel safe here." I agreed and asked for a refund. The lady at the Check in desk...Stephanie...said she couldn't refund us anything because we made the reservations through Expedia. PLEASE REFUND OUR MONEY. We did NOT stay either night at the Ramada...we went to the LaQuinta Inn next door and their room was clean...the property was friendly and comfortable and we were so grateful to stay. I can provide you with the pictures of the mold, the video of the running toilet and our receipt for our stay at the LaQuinta.
Stayed 2 nights in Oct 2025

6/10 Okay

Annalee

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service
Was given an initial room at 4, room wasn't cleaned. Check in was over 20 min, clerk was either ill or smoker cough really bad. Light in bathroom was very dim but the AC was great and the new mulch and inside pool area looked great
Stayed 1 night in Sep 2025

4/10 Poor

Tanera

S
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Very dirty room. Floor, countertops covered in grime. AC didn’t work. Had trouble getting towels. Prostitution going on. Dirty needles outside the rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Stayed 2 nights in Aug 2025

2/10 Terrible

Rick

Disliked: Staff & service

DO NOT STAY HERE

No wash clothes, hand towels or shower mat provided (even after request). I left my gold bracelet on the nightstand when I checked out. I called few hours after I checked out. They had already cleaned the room and stated they did not find any bracelet. I called the hotel for days, each time asked to speak with a manager. Each time a person got on the phone, claiming to be a manager/supervisor. They all said the exact same thing “no one has turned anything into me” I was told I would need to speak with the housekeeper manager, then was transferred to their extension, the phone just rang. I was told multiple times by different managers that they would call me back, they never did. Every time I spoke to a manager, they would tell me they never heard anything about a missing bracelet. I even called corporate customer and opened up customer service claim. I was advised by corporate that they couldn’t do anything because the hotel I stayed at was privately owned. When the housekeeper manager finally called me, she stated that no one had turned any bracelet into her. She stated that there is a lot of drug users that walk around that property, that could have broken into the room. I finally had to get law enforcement involved. Whoever entered the room after I checked out, took the bracelet that I know for fact, was left on the night stand in plain view. Even after week from when I checked out, the hotel manager claimed that she knew nothing about a missing bracelet. Horrible
Stayed 1 night in Aug 2025

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Smoke and Mold battle With Flea referee!

The lobby was catfished. It looked pretty decent. Stephanie who helped us was nice. We went to our room and it was horrible! It smelled like cigarette smoke and mold battling which was going to stink more. First thing we checked was the bed. Sheets were white and clean. Carpet was Nasty. Bathroom was old but somewhat clean. Had flip flops on looked down had FLEAS on me. Went out and went to desk. She offered to move us and I said NOPE! She said they would refund me. We will see.
Stayed 1 night in Aug 2025

2/10 Terrible

Sony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Gerard Nicolson

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I rated this place on their website. Man, I was appalled by the state of the room. The bed had big hole in the middle of it, we had to go to Walmart to get vinegar and clean the shower head. So I don’t even need to tell anything else. The tub was just nasty. We were supposed to start 2 nights, but checked out the next day. We booked it for convenience because we had a comedy show in the same building, never again.
Stayed 3 nights in Jul 2025

6/10 Okay

William

Disliked: Staff & service
Check in was a horrible experience. It took 55 minutes to check in. 55 minutes to get a key. That's horrible service. Also checking out there was no customer service either, although I did not have to wait 55 minutes to check out.
Stayed 1 night in Aug 2025

2/10 Terrible

Edward

Disliked: Cleanliness, property conditions & facilities
The doors don’t work … the floors was leaking by the a/c & wet some of my expensive shoes
Stayed 1 night in Aug 2025

2/10 Terrible

Tina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I should have read the reviews! The worst thing about my stay was the smell and then i took a clorox wipe to the nightstand and it was literally black with my hand print on the wipe . Thats bad ! All the surfaces were the same.The best thing was the shower which was ablessing after staying here.Sorry Ramada we wont be staying again.
Stayed 1 night in Aug 2025

4/10 Poor

Marcelo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My check-in experience was confusing, as the lobby had very loud music and there was no one at the reception desk. I had to look around to find someone to assist me. The room I received had a bad smell, probably due to the old and stained carpet. The bathroom was outdated, with a bathtub that had a dirty bottom and black grout. It was impossible to take a shower without wearing sandals. For the price charged, I wasn’t expecting luxury, but at the very least, the place should be clean and have a more pleasant appearance. I will not return to this hotel.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room key didnt work so they had s maintenance man try to open it with a screwdriver!
Stayed 2 nights in Aug 2025

6/10 Okay

Curtis

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude mold in the room locks on doors did not work musty smelling rooms drug addicts walking the property
Stayed 1 night in Aug 2025

2/10 Terrible

Kaneskia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

By far the WORST hotel experience

There were no room keys for any rooms , we had to be let in via screw driver as well as all other rooms. We had to switch rooms multiple times due to power outage in room and backed up toilet. There was stains on the bedding , we were told there were no replacement sheets or bedding available. We couldn’t attend the comedy show due to the fact we felt unsafe to leave anything in the room unattended. In fact while standing outside at car , someone walked in our room and shut the door with our belongings inside.
Stayed 2 nights in Aug 2025

4/10 Poor

Edward

Business traveller
Liked: Amenities
You would think after paying $60-$80 per day & being here for over a month now I wouldn’t have to walk in a puddle every time I come in my hotel room after they use the screwdriver to open the door smh … then wanna talk crazy when I’m a hr late payin
Stayed 1 night in Aug 2025

2/10 Terrible

ryan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usually I stay here a lot. The second time I've stayed there recently and once again the AC did not work in my room , keys did not work. Anytime you had to get into your room you had to call main so they could come in and break into your door to let you into your room
Stayed 1 night in Aug 2025

2/10 Terrible

Laverne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doors did not work...they had to use screwdrivers to enter the rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Caina

Stayed 1 night in Aug 2025

2/10 Terrible

Uri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

I tried three different rooms. Key wasn’t working at none of the rooms. When the key did open . It was a one time use, meaning someone has to stay in the room. It took 2hours with all of this. Rooms was nasty. One room had roaches. It’s time for them to remodel and fumigate this hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

WALISON

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't really like the doors that open with the keys.
Stayed 4 nights in Jul 2025

8/10 Good

Perry

Business traveller
Liked: Cleanliness, staff & service, amenities
Good food, and comfortable rooms. Well attended by staff. good amenties.
Stayed 6 nights in Jul 2025

10/10 Excellent

Julie, Miami

Stayed 3 nights in Jul 2025