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Citi M Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citi M Hotel

Hallway
Check-in/check-out kiosk
Lobby
Super Deluxe | Bathroom
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
Jalan Tanah Abang I No. 11, Jakarta, DKI JAKARTA, 10160
  • Merdeka Palace
    10 min walk
  • National Museum of Indonesia
    14 min walk
  • Pasar Baru
    16 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    44 min drive

Room options

View all photos for Family Room

Desk, laptop workspace, free WiFi

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Super Deluxe

Desk, laptop workspace, free WiFi

Super Deluxe

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 1 Double Bed

Similar properties

Reception

Alia Boutique Pasar Baru

Breakfast included
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (30)
The price is NZ$45
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Alia Boutique Pasar Baru

About the area

Jakarta

With a stay at Citi M Hotel in Jakarta (Central Jakarta), you'll be within a 5-minute drive of Thamrin City Shopping Mall and Central Park Mall. .This hotel is 14.2 mi (22.9 km) from Taman Mini Indonesia Indah and 2.6 mi (4.2 km) from Grand Indonesia.

What's nearby

  • Pasar Baru - 16 min walk - 1.4 km
  • National Monument - 17 min walk - 1.5 km
  • Istiqlal Mosque - 3 min drive - 2.7 km
  • Thamrin City Shopping Mall - 4 min drive - 3.9 km
  • Grand Indonesia - 4 min drive - 4.2 km

Getting around

  • Jakarta Juanda Station - 3 min drive
  • Stasiun MRT - Setiabudi - 5 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

  • ‪Warung Bakmi Ibu Ijah - ‬2 min walk
  • ‪Dandy Bakery & Cafe - ‬3 min walk
  • ‪Ikan Bakar Pondok Tanada - ‬2 min walk
  • ‪American Hamburger - ‬3 min walk
  • ‪Tara's Cafe - ‬8 min walk

About this property

Citi M Hotel

Jakarta hotel in Central Jakarta with a 24-hour front desk and a restaurant
Citi M Hotel offers 68 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 68 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Kings Cafe, or stay in and take advantage of the hotel's room service.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Kings Cafe - This restaurant specializes in international cuisine. Open 24 hours.
Room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • Room service available

Restaurants on site

  • Kings Cafe

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 250000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

CITI M HOTEL JAKARTA PUSAT
CITI M JAKARTA PUSAT
CITI M HOTEL Jakarta
CITI M HOTEL
CITI M Jakarta
CITI M
Citi M Hotel Hotel
Citi M Hotel Jakarta
Citi M Hotel Hotel Jakarta

Citi M Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 25 out of 74 reviews" "
Rating 8 - Good. 31 out of 74 reviews" "
Rating 6 - Okay. 14 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 1 out of 74 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marthen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good customer service, easy check in. The room was little small. Tasty food on room service menus.
Stayed 1 night in May 2019

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient lodging in Jakarta
The hotel is very good (considering the price) facilities are basic but OK. Room a bit small but clean. 24 h food service. Well located, but immediate surroundings very poor.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a bit secluded location. But, very nice, clean and an affordable hotel to stay. The breakfast buffet was very good for which I will give them +1.
Stayed 3 nights in Dec 2018

4/10 Poor

Fatimah, Singapore

Liked: Staff & service
Disliked: Cleanliness, room comfort
After the 2nd nite, one of our rm experienced total black dirty water in the wc as well from the sprayed water. Water flow from the sink also very weak. We decided to check out and moved to another hotel as we hv another 2 more nights. Anyway to refund for tje rm with problem?
Stayed 4 nights in Nov 2018

10/10 Excellent

Nor Afida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasi & staff
Lokasi agak tersorok & supir grab agak mencari di mana. Agak jauh dari rumah makan. But staff very helpful & friendly. mau kemana2, staff nya bisa pesan grab. Kamar bagus sekali, makanannya pun enak :) Selesa tinggal di sini. Wifi laju.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
The staff were courteous and the hotel clean
Stayed 7 nights in Jul 2018

8/10 Good

enny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
since this trip is for business so, it fine for the sort trip, close too the city
Stayed 2 nights in Feb 2018

6/10 Okay

Kishor

Liked: Cleanliness, staff & service, room comfort
OK, bit isolated
Location is not so good. You'll need uber to get around. Comfortable bed. Excellent Wi-Fi. Great breakfast. Lovely, helpful staff. Our special thanks to the lovely Karina, who looked after us and helped us with sightseeing advice. Room fittings remind me of supermarket shelving. Lots of watchable TV channels. Excellent. Some great movie channels. Only problem is that the bathroom is a wet room. Everything is wet when you have a shower. Overall good value for money.
Stayed 1 night in Dec 2017

6/10 Okay

Traveller, UK

Reasonable Price for a Centrally Located Hotel
The only thing to shout about this hotel is its central location. Front desk staff weren't friendly. room was very small, shower was above the toilet seat. We had wanted a centrally located hotel at a reasonable price, but didn't expect the standard to be quite so low. Our window overlook a wall.
Stayed 2 nights in Oct 2017

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
USA
Great location and friendly staff. Amazing food with 24 hour kitchen. Would stay here again the next time I am Jakarta. Couldn't ask for better hotel because the staff was very helpful making it easy for us to navigate the area and the city. Highly recommend this hotel.
Stayed 3 nights in Nov 2017

6/10 Okay

Vicki

Disliked: Cleanliness, staff & service, room comfort
Just ok
Just ok; desk manager that checked us in was so cranky; Two different ladies worked day shift and were very pleasant and helpful. Breakfast had few western choices; no fruit, coffee good. Beds were hard, room very bare, WiFi pretty good, shower is part of whole bath area so everything gets wet; this is common I think in a lot of Asian hotels. Location is ok, not great.
Stayed 2 nights in Oct 2017

10/10 Excellent

Awad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SERVICE LIKE 4 STARS HOTEL
STAFFS WERE WARM AND FRIENDLY

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to Gambir train station, breakfast buffet was good; a lot of selections. The place was clean, and staff were courteous. Over all, it was a good place to stay.
Stayed 2 nights in Jun 2017

10/10 Excellent

Gianfranco

Liked: Staff & service, property conditions & facilities, room comfort
Personal service fantastic!
Impressed with the personal service of the staff at front desk, at breakfast room.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice hotel, near to MONAS, near to city
Hotel near to monas, have public transport to city or another places. Super friendly and very helped staff.

8/10 Good

Andrew , Toronto, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel with excellent breakfast
The best part of this hotel is the excellent buffet breakfast! Lots of selection of Indonesian and Western food. They also have free shuttles to various places, like the textile market and Gambir station. Otherwise, the room was standard and not very remarkable, but comfortable. Unfortunately, our A/C unit stopped working the second night, but we were only there for two nights so we didn't bother complaining.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Luckily there are still much room for improvement.
The service at the front desk was excellent and the staff are all very helpful. However to stay competitive in the Jakarta hotel market, the hotel needs upgrade and overall renovation as the room was a bit old & decoration was out dated. Ant was found in the room and dining table at the restaurant as well. This is the first hotel I stays that provide towel in dark colour. We don't know if they are clean or safe to use as you can't tell when the towel is in dark colour. I can't comment much on the location but I have 2 taxi trips to hotel and one of the Blue Bird taxi Driver is unaware of the hotel and has problem finding it even with me showing him the name card of the hotel. It is more like a budget hotel for couple and with the same price you can definitely find better hotel in this city.

8/10 Good

Cait, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel close to the National Monument
The staff was excellent. I am an English speaker, and I had no difficulties communicating with the staff. They answered all my questions and needs. They ordered a taxi for me, kept our luggage in a storage room after we checked out, and the complimentary breakfast and coffee were delightful. The room was very comfortable, easily climate controlled, and the wi-fi worked without a hitch. The only thing we noticed were some very small ants in the room, but they were few and were not a problem.

8/10 Good

Qila, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is good and comfort, but the towel have one of some smell of ciggarates.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Well located hotel, staff were great, food good except for last night when it was under cooked.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was very comfortable. near to city center
Food served was very healthy food that fits my diet as I went to Jakarta for a marathon. Room was very comfortable and staff were all very friendly. Definitely will stay again at this hotel for my next visit.

10/10 Excellent

Hwei-Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
KEnneth and staff were extremely helpful!

8/10 Good

Allan, Spore & Perth

Liked: Cleanliness, staff & service, room comfort
Value hotel & clean
Good value hotel & friendly staff. Need a taxi they call for You. Very efficient no surcharge.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Superb staff, clean environment, comfortable experience.