8/10 Good
Lynn
23 Sept 2024
While the room was beautiful, the hotel was booked for multiple events. Saturday night one of the multiple room Bookings threw a large party. They were very loud and disruptive. 3 calls to the front desk with no answer. After the fire alarm sounded, the party finally quieted around 12:45. Then the gathering shifted to our floor with guests running screaming up and down the hallway for an hour. Still no response from the front desk. Guess our 3-day booking deserved less respect than the multiple room
Booking. I brought it up Sunday morning to receive a shoulder shrug from the front desk staff. Disappointed that our rest and enjoyment were not as valued as the larger group booking. Frustrated. Great location. Clean facility. Great amenities. Sad we were not as valued.
Lynn
Stayed 3 nights in Sep 2024