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The Hacienda & Spa at Hotel Santa Fe

4.5 star property

Photo gallery for The Hacienda & Spa at Hotel Santa Fe

Suite, Fireplace
Interior
Standard Room, 1 King Bed, Fireplace (Hacienda)
Interior
Front of property - evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
537 S Guadalupe St, Santa Fe, NM, 87501
  • Santa Fe Railyard
    ‪3 min walk‬
  • Santa Fe River Park
    ‪9 min walk‬
  • New Mexico State Capitol
    ‪10 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Fireplace (Hacienda)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed, Fireplace (Hacienda)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Fireplace (Hacienda)

Standard Room, 2 Double Beds, Fireplace (Hacienda)

Standard Room, 2 Double Beds, Fireplace (Hacienda)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Fireplace

Suite, Fireplace

Suite, Fireplace

  • 49 sq m
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 King Bed

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Front of property

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About the area

Santa Fe

With a stay at The Hacienda & Spa at Hotel Santa Fe, you'll be centrally located in Santa Fe, a 1-minute drive from Santa Fe Plaza and 6 minutes from Meow Wolf. .This family-friendly hotel is 16.1 mi (26 km) from Ski Santa Fe and 0.1 mi (0.2 km) from Art Vault.

What's nearby

  • Santa Fe Railyard - 3 min walk
  • New Mexico State Capitol - 10 min walk
  • Santa Fe Plaza - 15 min walk
  • Loretto Chapel - 15 min walk
  • Canyon Road - 18 min walk

Getting around

  • Santa Fe Depot - 4 min walk
  • Santa Fe Municipal Airport (SAF) - 19 min drive

Restaurants

  • ‪Tomasita's Santa Fe - ‬2 min walk
  • ‪La Choza Restaurant - ‬8 min walk
  • ‪Restoration Pizza Santa Fe - ‬2 min walk
  • ‪Second Street Brewery at the Railyard - ‬3 min walk
  • ‪Mille - ‬8 min walk

About this property

The Hacienda & Spa at Hotel Santa Fe

Luxury Santa Fe hotel in Downtown Santa Fe with a full-service spa
The Hacienda & Spa at Hotel Santa Fe offers 35 air-conditioned accommodations with fireplaces and iPod docking stations. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 35 air-conditioned rooms featuring fireplaces and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wired internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional features at this hotel include concierge services, babysitting (surcharge), and gift shops/newsstands.
Satisfy your appetite at Amaya, a restaurant which features a bar/lounge and a garden view. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Amaya - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Secured uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Local area shuttle

Food and drink

  • Free continental breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • Amaya

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • A hot tub
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • iPod dock
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 6 2025 to February 10 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hacienda Hotel Santa Fe
Hacienda Santa Fe
Hotel Santa Fe
The Hacienda & Spa At Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel
The Hacienda & Spa at Hotel Santa Fe Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel Santa Fe

The Hacienda & Spa at Hotel Santa Fe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 704 out of 915 reviews
Rating 8 - Good. 151 out of 915 reviews
Rating 6 - Okay. 41 out of 915 reviews
Rating 4 - Poor. 11 out of 915 reviews
Rating 2 - Terrible. 8 out of 915 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Susanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Carmela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Super Staff!!
Stayed 1 night in Nov 2024

10/10 Excellent

Mio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time in Santa Fe and hacienda spa was great place to stay! I was little bit worried about walking distance to center of the town since I have little issue with walking. But it was very easy walk to everywhere so there is no issues, also they have shuttle service in the case you need one. Butler service was great, everyone was so friendly and they will take care of you! We stayed one of the suite room and room was spacious !
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lots of nice touches. Facility is slightly older, however feels well kept for the most part and has charm. Showers were amazing, staff was excellent. Hot tub needs some work, overall a great place. PS, spa was awesome!
Stayed 3 nights in Nov 2024

10/10 Excellent

Theresa c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service from Kevin and Jose in Hacienda lounge and all other staff as well! Appreciated the nice amenities like welcome cookies and turndown service. The shuttle service was fantastic. We’ll be back!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeff, Colorado Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this hotel's friendly and courteous staff and the unique Native American decor. The incredible abundance of framed artwork, pottery and statues was extraordinary. We visited different wings and floors of this hotel's two main buildings to view as much artwork as we could. The outdoor courtyard was serene, peaceful and reflective of Native American culture. The live music in the lounge was unique and relaxing. Parking spaces were abundant and the Railyard District for entertainment was only a few steps away. The downtown plaza was also within easy walking distance but it was nice to have access to the hotel's free shuttle if needed. We will certainly return to this hotel upon our next visit to Santa Fe, NM.
Stayed 4 nights in Nov 2024

8/10 Good

Michael

Travelled with partner
Nice property. Short on staffing in main restaurant / bar areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel I have ever stayed in- and I have stayed in many 4-5 star hotels all over the country. A large part of the pleasure of staying at this hotel was the waitstaff. The hotel was clean and comfortable with no issues. The staff made you feel like you were the only person they had to care for. Will stay there every time I go to Santa Fe in the future.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gilda
The hotel was very nice the staff was so nice and helpful. You receive a lot of amenities for the cost of the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

jodi

Travelled with group
This was such a beautiful hotel to stay out . The staff were so friendly and the food was very good . I would definitely go back again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daryl

Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous!!!! We will be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Amenities
Prompt, friendly customer service. Location excellent, walking distance to many attractions. Shuttle service appreciated. Our only issue: we know water resources are precious… but had to run faucets several minutes to achieve warm temperatures. Feels wasteful.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Donald

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice happy hour and breakfast. Friendly and helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Alida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Haciendas were beautiful! Loved all the native Indian art both inside & out! Staff on the 3rd floor for breakfast & happy hour couldn’t have been more helpful & accommodating! Looking forward to my next stay!
Stayed 4 nights in Sep 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wine & Chile Festival
Perfect Quiet room Friendly staff Shuttle was wonderful
Stayed 3 nights in Sep 2024

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service
We enjoyed our stay here but the property is in need of some updating and replacing worn out fixtures.
Stayed 4 nights in Sep 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Their happy hour allowed us to chat with other guests, which made the whole experience even friendlier.
Stayed 2 nights in Sep 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little vacation for my boyfriend and myself and the property was amazing. Everyone was so nice and the amenities were great.
Stayed 1 night in Sep 2024