Nothing felt welcoming about this establishment. Right at check in the attitude of the staff at the front desk was very much like I was bothering them, when they had no other customers to attend. There was two young women there behind the front desk doing nothing. There was none of the welcome greetings, or small talk that concierge usually does to make you feel comfortable. She asked for my credit card and name, gave me my key and told me the elevator was behind me. That was all, didn't give me any directions to my room, info on the amenities or food services, I had to ask. When I did I would out there there was actually a drink service going on for another hour at the time of my arrival. Had I not asked I wouldnt have known. When we got to our room to sleep. We looked for blankets for the sofabed for about 5 minutes, I thought I was the one who couldnt find them, because all hotels leave in some extra blankets in the closets somewhere. There was nothing. I call the front desk, and it's a robot. Great! Now I ask the robot for blankets and wait. A staff member comes up to my room with one blanket. I need at least two so I can put one covering the mattress. So he leaves to go get me another one, that's another 10 min wait. In the morning we go down to have breakfast and there's the same attitude of the staff that is sort of surveiling and watching you eat. Food was bland. I liked the welcome sign on the TV as you come in to your room, that's a nice touch.