See all properties
Save

Four Points by Sheraton Juneau

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Juneau

Premium bedding, pillow-top beds, desk, blackout curtains
Exterior
Lake view
Lobby
Junior Suite, Multiple Beds, Mountain View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
51 Egan Dr, Juneau, AK, 99801
  • Juneau-Douglas City Museum
    ‪4 min walk‬
  • Juneau Arts and Humanities Council
    ‪5 min walk‬
  • Alaska State Capitol
    ‪5 min walk‬
  • Juneau, AK (JNU-Juneau Intl.)
    ‪12 min drive‬

Room options

View all photos for Junior Suite, Multiple Beds, Mountain View

Junior Suite, Multiple Beds, Mountain View

Junior Suite, Multiple Beds, Mountain View

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Sea View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Sea View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Sea View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Mountain View

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Living area

Juneau Hotel

Free airport shuttle
Parking included
Free WiFi
Gym
4.3 out of 5, Excellent, (457)
The price is NZ$366
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Juneau Hotel

About the area

Juneau

A stay at Four Points by Sheraton Juneau places you in the heart of Juneau, within a 5-minute walk of Juneau-Douglas City Museum and Juneau Arts and Humanities Council. .This hotel is 0.3 mi (0.5 km) from Alaska State Museum and 0.3 mi (0.5 km) from Alaska State Capitol.

What's nearby

  • Alaska State Capitol - 5 min walk
  • St. Nicholas Russian Orthodox Church - 7 min walk
  • Mount Roberts Tramway - 7 min walk
  • Wickersham House State Historic Site - 8 min walk
  • Eaglecrest Ski Area - 28 min drive

Getting around

  • Juneau, AK (JNU-Juneau Intl.) - 12 min drive

Restaurants

  • ‪Red Dog Saloon - ‬4 min walk
  • ‪The Hangar On The Wharf - ‬1 min walk
  • ‪Alaska Fish & Chips Company at the Flight Deck - ‬1 min walk
  • ‪Pel' Meni - ‬1 min walk
  • ‪Imperial Billiard & Bar - ‬3 min walk

About this property

Four Points by Sheraton Juneau

Central hotel connected to the convention center in Downtown Juneau with free parking
Four Points by Sheraton Juneau offers 106 accommodations, which are accessible via exterior corridors and feature iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 106 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage

Business services

  • 24-hour business centre
  • Conference centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Portable bath seat
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Juneau Hotel
Four Points Sheraton Juneau
Goldbelt Hotel Juneau
Goldbelt Juneau
Goldbelt Hotel Juneau Alaska
Juneau Goldbelt Hotel
Four Points by Sheraton Juneau Hotel
Four Points by Sheraton Juneau Juneau
Four Points by Sheraton Juneau Hotel Juneau

Four Points by Sheraton Juneau Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 127 out of 289 reviews" "
Rating 8 - Good. 93 out of 289 reviews" "
Rating 6 - Okay. 37 out of 289 reviews" "
Rating 4 - Poor. 16 out of 289 reviews" "
Rating 2 - Terrible. 16 out of 289 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anna Marie

Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason I gave a 4 overall rating is because a hotel this nice should provide shuttle service to/from the airport.
Stayed 2 nights in Sep 2024

4/10 Poor

michael

Disliked: Cleanliness, property conditions & facilities
Two star hotel with five star price
Stayed 1 night in Sep 2024

6/10 Okay

Tamara Jill

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2024

4/10 Poor

Katrina, Chugiak

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The view and the location are the only positives of this hotel. What the photos don’t show is how dated this place is or that it smells like musty old carpet and stale smoke that they attempt to cover up with overly strong plug ins in the hallways. It smells like a smoker with too much perfume. The bed was too soft for two people to share. I spent the whole night tipped sideways like sharing an air mattress with a heavier person. Pillows are lumpy when you lay down and flat as a pancake by morning. When I booked this place there was a restaurant advertised but no such thing when we checked in. The room was mostly clean but there was quite a bit of hair in the corners when we checked in. On our last morning the cleaning lady barged right into our room without knocking, several hours before our checkout time. Front desk staff was polite when we checked in but on second night the front desk girl was eating takeout with her friends at the tables in the lobby when we stopped by to buy bottled waters. This is not the kind of facility or service I would expect from Marriott or Sheraton. In fact for the same $500/night we stayed in much nicer hotels on the Vegas strip. I get that Juneau is remote and a tourist town but this is ridiculous. We would not stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly, no bears
Great location. Perfect for walking everywhere in downtown Juneau. The staff was friendly, the rooms were big, clean and bright. The bed was comfortable. The bedding was clean. The mattresses were clean. The only thing that would have made the room AMAZING would have been a room at the front of the hotel so that we could see the port and harbor and a little more night sky. As is, the room at the back of the hotel faced a nice bunch of trees and some houses, and a slightly noisy air conditioner. And that was fine, but a little disappointing given the amazing scenery out the front windows. We stayed for a week. The staff had my room number and promised to call me day or night if a bear wandered by the hotel, but sadly, no bears.
Stayed 6 nights in Aug 2024

8/10 Good

Thierry

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lori

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Dawn

Stayed 3 nights in Jul 2024

10/10 Excellent

Vicki

Stayed 1 night in Jul 2024

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For Juneau this property is in a great location with great staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jan

Stayed 1 night in Jun 2024

8/10 Good

Sylvia

Stayed 7 nights in Jun 2024

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Martha at front desk is amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good proximity to downtown restaurants and activities. Concierge service for tram tickets. Free parking. Clean. Refrigerator.
Stayed 2 nights in Jun 2024

6/10 Okay

Jeffrey

4 star price with 1 star service and property. Check in staff not helpful. Need better system for check in. Room tired and dated. Some garbage on floor from prior guest.
Stayed 1 night in May 2024

10/10 Excellent

Al and Kay Cloutier

Stayed 5 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness
Large window overlooking the port, was a wonderful view of float planes taking off, and watching the cruise ships.
Stayed 3 nights in May 2024

6/10 Okay

Brad

Travelled with family
Liked: Cleanliness, staff & service
Property is tired. Staff was friendly and the room was clean but dated.
Stayed 1 night in May 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here because it was directly across the street from our cruise embarkation. Easy to walk anywhere in town. Front desk very friendly and helpful. Hotel was very clean. We stayed one night on either end of our cruise. The first night there was a problem with the boiler, so the shower was luke warm at best. Second night it was rather warm in the room and there is no AC. Sleeping with the window open made it bearable.
Stayed 1 night in May 2024

2/10 Terrible

Jacqueline

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusted
The hotel room was filthly and they never refreshed room even when you asked First day went to take a shower and there where no towels in the room. The ice bucket smelled of urine. Completely dated, doors made of cheap material. The lifht switches where filthy with black mold I live in NYC and that price point I would have stayed in beautiful hotel
Stayed 5 nights in Mar 2024

10/10 Excellent

Dave

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Central, easy to walk to downtown
Clean and unremarkable,a bit older, but beds were fine and it was clean. No on site breakfast. Parking super convenient.
Stayed 3 nights in Feb 2024