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Best Western Plus Bourbonnais Hotel & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Bourbonnais Hotel & Suites

Reception
Terrace/patio
Lobby
Bar (on property)
In-room safe, iron/ironing board, free cots/infant beds, free Internet

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
62 Ken Hayes Dr, Bourbonnais, IL, 60914
  • Northfield Square Mall
    1 min walk
  • Olivet Nazarene University
    7 min drive
  • Perry Farm Park
    8 min drive
  • Joliet, IL (JOT-Joliet Park District)
    51 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free Internet

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free Internet

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free cots/infant beds, free Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, iron/ironing board, free cots/infant beds, free Internet

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free Internet

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free Internet

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Bourbonnais

Located in Bourbonnais, Best Western Plus Bourbonnais Hotel & Suites is a 1-minute drive from Northfield Square Mall and 7 minutes from Olivet Nazarene University. .This hotel is 8.2 mi (13.1 km) from Kankakee Community College and 8.3 mi (13.3 km) from Kankakee River State Park.

What's nearby

  • Northfield Square Mall - 1 min walk - 0.1 km
  • Olivet Nazarene University - 7 min drive - 5.2 km
  • B. Harley Bradley House - 9 min drive - 8.4 km
  • Kankakee Community College - 14 min drive - 13.2 km
  • Kankakee River State Park - 16 min drive - 13.4 km

Getting around

  • Kankakee Station - 14 min drive
  • Chicago Midway Airport (MDW) - 66 min drive

Restaurants

  • ‪Culver's - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪McDonald's - ‬4 min drive

About this property

Best Western Plus Bourbonnais Hotel & Suites

Hotel with free breakfast, steps from Northfield Square Mall
Best Western Plus Bourbonnais Hotel & Suites offers 102 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

46-inch flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 102 air-conditioned rooms featuring refrigerators and microwaves. 46-inch flat-screen televisions are provided, with cable programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a satisfying meal at Bourbon Creek Kitchen serving guests of Best Western Plus Bourbonnais Hotel & Suites. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bourbonnais? This hotel has 2519 square feet (234 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.
Bourbon Creek Kitchen - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Bourbon Creek Kitchen

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Conference space (2519 square feet)
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 102
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges USD 100.00 for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 40 lbs per pet

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 100.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Holiday Inn Express Bourbonnais
Holiday Inn Express Hotel Bourbonnais
Holiday Inn Express Bourbonnais Hotel
Holiday Inn Express Suites Bourbonnais
Best Plus Bourbonnais & Suites
Holiday Inn Express Suites Bourbonnais
Best Western Plus Bourbonnais Hotel & Suites Hotel
Best Western Plus Bourbonnais Hotel & Suites Bourbonnais
Best Western Plus Bourbonnais Hotel & Suites Hotel Bourbonnais

Best Western Plus Bourbonnais Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 199 out of 364 reviews" "
Rating 8 - Good. 73 out of 364 reviews" "
Rating 6 - Okay. 39 out of 364 reviews" "
Rating 4 - Poor. 30 out of 364 reviews" "
Rating 2 - Terrible. 23 out of 364 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shasta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a wonderful stay. They truly treat you like family! We will definitely be back! Very nice and clean.
Stayed 7 nights in Aug 2024

8/10 Good

melissa

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast, conveniently located
Stayed 2 nights in Aug 2024

8/10 Good

Georgette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was extremely hot in Kankakee/Bourbonnais. The hotel room did not have the air on. It took a very long time to cool off. I went and purchased fans to keep cool during the duration of our stay. Housekeeping never came and cleaned. I had to ask staff for toilet paper. Then the toilet overflow and the overnight staff did not bring a plunger like she said she would. We had to clean that up ourselves.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
It was very nice and welcoming. Staff helped answer our questions cheerfully. Homey modern and comfortable room
Stayed 1 night in Aug 2024

6/10 Okay

Georgette

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
When we arrived the air conditioning was not on. We were on the third floor and it was EXTREMELY HOT. I had to purchase 2 fans to help cool it down. I understand heat rise. Secondly, no one cleaned our room Saturday..nor Sunday. I had to asked staff for toilet paper twice. We extended our stay until Monday and the staff still did not supply towels or toilet paper. We placed our used towels and trash outside of the door. I seen a housekeeper down the hall and she gave a large bag for my trash and was so willing to help. This was a very busy weekend and it was a lot people in the hotel. I still give the front desk staff 10/10
Stayed 1 night in Aug 2024

6/10 Okay

Javier

Business traveller
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
So so
No blackout on window shade. Bar area was really nice, but breakfast needs some work. Room was setup with a sofa but no tv to watch if sitting on sofa. Layout of rooms needs to be updated.
Stayed 1 night in Aug 2024

6/10 Okay

Ridenour

Business traveller
Not as good as holiday inn express where I usually
Coffe pot in room did not work , Very little hot water in shower , noise level was terrible hall way could here everything . The lady in the morning that worked the desk she also cooked the whole breakfast for everyone was not her job but did it anyway she was very friendly but the big boss was very stuck up so to speak .
Stayed 2 nights in Jul 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Renita Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay…
Stayed 3 nights in Jul 2024

10/10 Excellent

Deandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Destynee

Stayed 1 night in Jul 2024

10/10 Excellent

Dro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ariana, Romeoville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Mobility Roll In Shower.
We stayed last September it was a great room for mobility challenged people. It has wonderful roll in shower. Comfortable bed in a large room. Employees are very nice. Easy to find with many restaurants in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe quiet and clean
Stayed 1 night in May 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, property conditions & facilities, room comfort
Pool out of service
Never again. Canceled our 3 day stay elsewhere to stay here because had a pool. Get to hotel and find out next am pool out of service for maintenance
Stayed 1 night in Jun 2024

2/10 Terrible

Rachael, Robinson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here it was terrible! Checked in and it seemed like the room was still dirty. One set of towels for a room booked as a double. No cups next to a dirty coffee machine AND no ice bucket liner. When I asked for another set of towels I was told they had none it would be 45 mins, I went after an hour and still none!
Stayed 2 nights in Jun 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The only downfall was the pool was down for maintenance our entire stay forcing us to check out one night early to find a different hotel. However, the front desk was gracious enough to refund our last night. We enjoyed the pancakes at the continental breakfast. Would definitely recommend this hotel again.
Stayed 3 nights in Jun 2024