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 Kantenah •1 Room
 Kantenah • 1 Room
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Grand Palladium White Sand Resort & Spa All Inclusive

4.0 out of 5.0
Carr Federal Chetumal - Puerto Juarez, Kantenah, QROO 0508 283 858
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Room type Options Nightly price Book
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Junior Suite Single use Garden View
53 square metres
1 King Bed and 1 Double Sofa Bed 2 Double Beds and 1 Double Sofa Bed
Room sleeps 1 guest
Select dates to see price
Other room types
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Junior Suite Garden View
53 square metres
2 Double Beds and 1 Double Sofa Bed 1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Suite, Beachside
68 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Romance Bungalow by the lake
69 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Junior Suite, Beachside
53 square metres
2 Double Beds and 1 Double Sofa Bed 1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Suite Garden View
68 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Property with private beach, full-service spa

Popular property highlights

Breakfast included
Free self parking
Free WiFi
On private beach
Business centre

With a stay at Grand Palladium White Sand Resort & Spa All Inclusive in Kantenah, you'll be 4.7 mi (7.6 km) from Akumal Beach and 12.9 mi (20.7 km) from Xel-Há Park. This all-inclusive property is 6.9 mi (11.1 km) from Puerto Aventuras Marina and 8.2 mi (13.1 km) from Half Moon Bay.

Make yourself at home in one of the 264 air-conditioned rooms featuring indoor private spa tubs and flat-screen televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools or 5 spa tubs, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at La Adelita, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 2 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

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Grand Palladium White Sand Resort & Spa All Inclusive

Carr Federal Chetumal - Puerto Juarez, Kantenah, QROO 77710

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • One or more venues limit dining availability
  • Minibar (all beverages included)
  • All non-motorised water sports included
  • Snorkelling included
  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Football included
  • Miniature golf included
  • Aerobics classes/lessons included
  • Access to on-site clubs included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • Scuba diving lessons not included
  • Snorkelling gear not included
  • Tennis lessons not included
  • On-site entertainment and activities included

Hotel Amenities

  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 264
  • Number of floors - 3
  • Number of buildings/towers - 8
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Free breakfast
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • On private beach
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Children's club
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2005
  • Number of restaurants - 5
  • Number of meeting rooms - 3
  • Tennis on site
  • Waterslide
  • Number of outdoor pools - 6
  • Number of spa tubs - 5
  • Designated smoking areas (fines apply)
  • Conference centre
  • Snack bar/deli
  • Turkish bath/Hammam
  • Free self parking
  • Number of bars/lounges - 2
  • Number of beach bars - 1
  • Number of swim-up bars - 2
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Free buffet breakfast
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Games
  • Evening entertainment
  • Banquet hall
  • Children's games
  • Lifeguard on site
  • No accessible shuttle

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 6
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Grand Palladium White Sand Resort & Spa All Inclusive offers 264 air-conditioned accommodations with indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers. This Kantenah property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Ceiling fan
  • Desk
  • Pay films
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size 32
  • TV size (measurement) inch
  • iPod docking station
  • Furnished balcony
  • Private spa tub
  • Day bed
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Laptop-friendly workspace
  • Closed-captioned TV
  • Wardrobe
  • Private spa tub (indoor)
  • WiFi speed - 25+ Mbps
  • Magnifying mirror

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

La Adelita - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

El Dorado - Onsite steakhouse. Guests can enjoy drinks at the bar. Open daily.

Sumptuori - This sushi bar specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Open daily.

Portofino - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.

La Lola - This restaurant specializes in Spanish cuisine. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Snorkelling nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Fitness classes on site
  • Basketball on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Snorkelling on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Segway rental/tour on site
  • Beach volleyball on site
  • Boat tours on site
  • Archery on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 16
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Thai massage
  • Sports massage

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

No rollaway/extra beds available

No lifts

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

One child stays free

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Children stay free - maximum age 2

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

  • Facilities fee: USD 35 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Palladium White Sand Kantenah
  • Grand Palladium White Sand Resort
  • Grand Palladium White Sand Solidaridad
  • Grand Palladium White Sand Resort All Inclusive Kantenah
  • Grand Palladium White Sand All Inclusive Kantenah
  • Pallaum White d Inclusive Kan
  • Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

  • EarthCheck
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