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Holiday Inn Express & Suites West by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites West by IHG

Exterior
Interior entrance
Exterior
Outdoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5420 Interstate Dr, Shreveport, LA, 71109
  • Independence Stadium
    ‪5 min drive‬
  • Willis-Knighton Medical Center
    ‪6 min drive‬
  • Bally's Shreveport Casino & Hotel
    ‪10 min drive‬
  • Shreveport, LA (SHV-Shreveport Regional)
    ‪12 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Shreveport Airport

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (1284)
The price is NZ$295
for 1 room
includes taxes & fees
12 Apr - 13 Apr
La Quinta Inn & Suites by Wyndham Shreveport Airport

About the area

Shreveport

With a stay at Holiday Inn Express & Suites West by IHG in Shreveport (Mooretown), you'll be within a 15-minute drive of Bally's Shreveport Casino & Hotel and Horseshoe Bossier City Casino. .This hotel is 8.1 mi (13 km) from Margaritaville Resort Casino and 1.3 mi (2 km) from Mooretown Public Art Project.

What's nearby

  • Independence Stadium - 5 min drive - 4.8 km
  • Hirsch Memorial Coliseum - 5 min drive - 5.0 km
  • Willis-Knighton Medical Center - 6 min drive - 6.4 km
  • Bally's Shreveport Casino & Hotel - 10 min drive - 11.7 km
  • Sam's Town Casino - 10 min drive - 11.9 km

Getting around

  • Shreveport Regional Airport (SHV) - 5 min drive

Restaurants

  • ‪Southern Classic Fried Chicken - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪Sonic Drive-In - ‬4 min drive

About this property

Holiday Inn Express & Suites West by IHG

Hotel in Shreveport with free breakfast and a fitness center
Holiday Inn Express & Suites West by IHG offers 85 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 85 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Shreveport? This hotel has 550 square feet (50 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 550 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Hotel Shreveport
Holiday Inn Express West Hotel
Holiday Inn Express West Shreveport
Inn Express West Shreveport

Holiday Inn Express & Suites West by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 292 out of 652 reviews
Rating 8 - Good. 170 out of 652 reviews
Rating 6 - Okay. 86 out of 652 reviews
Rating 4 - Poor. 50 out of 652 reviews
Rating 2 - Terrible. 54 out of 652 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility with a good breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan, HARRISON

Stayed 1 night in Dec 2024

2/10 Terrible

Ashlie

Stayed 1 night in Dec 2024

8/10 Good

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deandra made our stay perfect. She went above and beyond as we were tired after a long day of traveling and delayed flights. Ay requests or needs she was available and made sure it happened. We would definitely stay there again!
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not here again
Traffic toooo loud couldn’t sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Tomika, Heartland

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was accommodating and nice
Stayed 3 nights in Nov 2024

2/10 Terrible

elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Over charged with no help
I am being charged 3 different prices for 1 night!! No one will help. My account was charged over $600 . This is terrible.
Stayed 1 night in Dec 2024

6/10 Okay

Kalli

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Benito

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great and staff were all very warm and welcoming.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cara

Stayed 1 night in Nov 2024

10/10 Excellent

marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!!! Everyone was helpful!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Tyler

Stayed 10 nights in Nov 2024

8/10 Good

Katty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and clean.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Sink clogged. Took 10 minutes for the water to get hot in shower. The bottom of tub was stained. Front desk was friendly. Bed was comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Rounal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ashley was very nice at check-in.
Stayed 1 night in Nov 2024

10/10 Excellent

Tory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Porscha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Good night
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Will

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay elsewhere, please
IHG should be ashamed of this property. Check in took nearly 45 minutes as sole staff member did not know how to use the computer system. Room was filthy with mud stains on the walls and floors and beds were made up despite being soiled and stained. Staff had to come up to change the sheets and provided a comforter without a duvet cover, leaving me to sleep with only a sheet and one clean pillow. My stay was worse than a night in jail. Never again. Better still, I paid via Hotels.com and got charged again by the property which required five (5!) calls to reach the manager for a refund on the double charge. NEVER. AGAIN.
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Stayed 1 night in Nov 2024

8/10 Good

Willow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great staff, very helpful. I lost an Samsung smart watch, and they helped me searched until i found it. Awesomeness and very clean room
Stayed 1 night in Nov 2024