Hilton Garden Inn Key West / The Keys Collection

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Key West / The Keys Collection

Outdoor pool, pool cabanas (surcharge), pool loungers
Lobby
Terrace/patio
Lobby
In-room safe, individually decorated, individually furnished, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
3850 N Roosevelt Blvd, Key West, FL, 33040
  • Key West Tropical Forest and Botanical Garden
    10 min walk
  • Fort East Martello Museum and Gallery
    3 min drive
  • Key West Golf Club
    4 min drive
  • Key West, FL (EYW-Key West Intl.)
    4 min drive

Room options

Room, 1 King Bed, Non Smoking, Balcony

  • 26.4 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 26.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room, 2 Queen Beds

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Basic Single Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Double Room, 2 Queen Beds, Garden View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Single Room, 1 King Bed, Garden View

  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Key West

In the heart of Key West, Hilton Garden Inn Key West / The Keys Collection is within a 5-minute drive of Key West Tropical Forest and Botanical Garden and Key West Art and Historical Society. .This hotel is 1.4 mi (2.2 km) from Key West Golf Club and 2.3 mi (3.7 km) from Smathers Beach.

What's nearby

  • Key West Tropical Forest and Botanical Garden - 10 min walk - 0.9 km
  • Key West Golf Club - 4 min drive - 2.3 km
  • Smathers Beach - 5 min drive - 3.7 km
  • Duval Street - 8 min drive - 5.9 km
  • Southernmost Point - 9 min drive - 6.2 km

Getting around

  • Key West Intl. Airport (EYW) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Siboney Stock Island - ‬3 min drive
  • ‪Key Plaza Creperie - ‬3 min drive
  • ‪Wendy's - ‬15 min walk
  • ‪Outback Steakhouse - ‬18 min walk

About this property

Hilton Garden Inn Key West / The Keys Collection

Hotel with 2 restaurants, a quick walk to Key West Tropical Forest and Botanical Garden
Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 141 individually decorated guestrooms, featuring refrigerators and LCD televisions. Premium TV channels and MP3 docking stations are provided for your entertainment, while complimentary wired internet access keeps you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 0.00 km.
Enjoy American cuisine at The Garden Grille, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Salty Lime - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (USD 14.95 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free local area shuttle

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: USD 18 for adults and USD 12 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Garden Grille
  • Salty Lime

Things to do

  • Bike rentals
  • Fitness centre
  • Golf
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 50-inch LCD TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Hilton Garden Inn Key West / The Keys Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 423 out of 1004 reviews" "
Rating 8 - Good. 226 out of 1004 reviews" "
Rating 6 - Okay. 156 out of 1004 reviews" "
Rating 4 - Poor. 90 out of 1004 reviews" "
Rating 2 - Terrible. 109 out of 1004 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

priscilla, HIALEAH

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is outdated, dirty, rooms need to be updated because floors are dirty, furniture is damaged, toilet bowl was cracked. For what we paid I expect better. The pool had large pieces missing and Lizard poop all over the deck of the pool. I will never stay here again.
Stayed 5 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Zailyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The EV Chargers are broken and do not work
Stayed 1 night in Aug 2024

8/10 Good

billy

Travelled with group
Liked: Amenities
Rooms were ok. Easier to take an uber than the shuttle. Pool area looked nice but we had no time to enjoy:(
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were super happy & will happen again
Stayed 1 night in Aug 2024

10/10 Excellent

Jude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby was nice. Front staff was very friendly. Room was small, but with nice touches. TV was great. Shower was temperamental. Overall, a nice hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dad/daughter graduation trip
Our room was clean, the staff was friendly and very knowledgeable of things to do in the area along with a warm greeting upon arrival. Would definitely stay here again.
Stayed 4 nights in Aug 2024

8/10 Good

Carlos

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Eduardo, Cape Coral

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 4 nights in Jul 2024

8/10 Good

William

Liked: Staff & service, property conditions & facilities
They could offer free coffee after 10am
Stayed 4 nights in Aug 2024

10/10 Excellent

Celinette

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

8/10 Good

Genevieve

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

David

Disliked: Staff & service, property conditions & facilities
Dont want to spend my time
Stayed 1 night in Jul 2024

10/10 Excellent

Elda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen Denise

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed everything about hotel and the location. I have no complaints. Will recommend and definitely will return in the near future.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Stayed 1 night in Jul 2024

10/10 Excellent

William

Stayed 2 nights in Jul 2024