6/10 Okay
Katie
Travelled with family and small children
8 Jan 2025
Liked: Staff & service
Disliked: Cleanliness
Stayed on 1/4/25 the room was pretty gross, bed was horribly worn, fridge had left over food spilled at the bottom, and thermostat didn’t work but I didn’t have it in me to ask for a change it was a really long day and very long drive. However, the staff are very friendly except the night shift front desk younger girl. The first shift guy with short hair is super nice and accommodated all my needs. I ended up having to book another night because the snow storm and got another room that was a lot cleaner but bathroom floor was sticky. There was a guy in the hotel who wore blue crocs, a hat, and had scruffy hair/beard, and wreaked of cigarettes that asked if I was leaving on the first day after I packed up and was in elevator with all my stuff.. he asked where I was going and what floor I had stayed on and what room.. I didn’t tell him the info but then he said you were in 305 right? I was really disturbed. I said to him why would you ask me that? And he said well my girlfriend works here... After leaving the hotel and ending up having to come back and book again, I didn’t see him again but my sister and my son did see him and he also approached them. He told them he was a housekeeper. Really weird and needs to be addressed. Wish I would of pushed for a discount after the first room experience
Katie
Stayed 1 night in Jan 2025