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Polaris Lodge

3.0 star property

Photo gallery for Polaris Lodge

Front of property - evening/night
Snow and ski sports
Golf
Property amenity
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
N. Star Boulevard, Kimberley, BC, V1A 2Y6
  • Kimberley Alpine Resort
    ‪1 min walk‬
  • North Star Express
    ‪1 min walk‬
  • Owl T-Bar Ski Lift
    ‪2 min walk‬
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mountain View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mountain View

  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Trickle Creek Lodge

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.3 out of 5, Excellent, (1000)
The price is NZ$330
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Trickle Creek Lodge

About the area

Kimberley

When you a stay at Polaris Lodge in Kimberley, you'll be in the mountains, just steps from Kimberley Alpine Resort and North Star Express. .This family-friendly hotel is 0.7 mi (1.2 km) from Owl T-Bar Ski Lift and 0.8 mi (1.3 km) from Trickle Creek Golf Course.

What's nearby

  • Kimberley Alpine Resort - 1 min walk
  • Owl T-Bar Ski Lift - 2 min walk
  • Trickle Creek Golf Course - 16 min walk
  • Kimberley's Underground Mining Railway - 4 min drive
  • Bootleg Gap Golf Course - 11 min drive

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 25 min drive

Restaurants

  • ‪Over Time Beer Works - ‬4 min drive
  • ‪A&W Restaurant - ‬4 min drive
  • ‪Platzl - ‬4 min drive
  • ‪The Sullivan Pub - ‬4 min drive
  • ‪Subway - ‬4 min drive

About this property

Polaris Lodge

Family-friendly slopeside fun with golf course
Polaris Lodge offers 14 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. 36-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include ski-in/ski-out access and a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 14 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Practice your swing on the golf course and enjoy other recreational amenities, such as ski-in/ski-out access and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a satisfying meal at Buckhorn and Main serving guests of Polaris Lodge. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Kimberley? This hotel has 980 square feet (91 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buckhorn and Main - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking within 3281 ft

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Buckhorn and Main

Things to do

  • Access to nearby outdoor pool
  • Basketball
  • Downhill skiing
  • Fitness centre
  • Golf course
  • Golf driving range
  • Ice skating
  • Playground
  • Snowboarding
  • Snowshoeing

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Golf lessons
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (980 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Fan
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 36-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in fee: CAD 50.00
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Trickle Creek Lodge, 500 Stemwinder Drive Kimberley, BC V1A 2Y6]
The host will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: [Po Box 220, 500 Stemwinder Drive]
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property is based at the Trickle Creek Lodge located next door. During the months of April, October, and November, the front desk hours may be limited to 6 AM - 11 PM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 21 to December 20:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Polaris Lodge
Polaris Lodge Rcr
Polaris Lodge Rcr Kimberley
Polaris Rcr Kimberley
Rcr Polaris
Polaris Lodge Kimberley
Polaris Kimberley
Polaris Lodge Hotel
Polaris Lodge Kimberley
Polaris Lodge Hotel Kimberley

Polaris Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 102 out of 244 reviews
Rating 8 - Good. 84 out of 244 reviews
Rating 6 - Okay. 42 out of 244 reviews
Rating 4 - Poor. 12 out of 244 reviews
Rating 2 - Terrible. 4 out of 244 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hockey get away.
It was a lovely suite, great surroundings, friendly staff. We didn’t have a car with us so it was a little out of the way. Nice time of year to visit.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Andrew

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed at Polaris, and we will have no hesitation booking again! We love staying at the ski hill, especially for events and the rooms are always clean and comfortable! I would give staff and service a five star - but it seems whenever I call (in business hours) I don’t actually get to speak to anyone, but leaving a voice mail they do get back to you!
Stayed 1 night in Aug 2023

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities
Bit confusing to access but room was great. No on-site eating or staff but once you figure it out everything was great
Stayed 1 night in Aug 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleased with our stay 😊
Stayed 1 night in Aug 2023

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was a little confusing - check-in is at a different location than the building where the room is.
Stayed 1 night in Aug 2023

4/10 Poor

gordon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Upon arrival they had no record of our reservation. The hotel clerk made us wait while she checked in other clients, even though we were first. Tried to double charge us.
Stayed 1 night in Jun 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was difficult to find and check in was in another hotel
Stayed 1 night in Jun 2023

10/10 Excellent

Kyle, Vancouver

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The room was great, and the staff member that checked us in and out was very helpful and thorough. The only negative was the elevator being out of order when we arrived, but it was working again by the next morning. It’s a short building anyhow, so an elevator isn’t the end of the world. We’d definitely stay again.
Stayed 2 nights in Jun 2023

8/10 Good

David

Business traveller
Liked: Cleanliness
Signage is unclear resulting in confusion during checkin.
Stayed 1 night in May 2023

10/10 Excellent

Mitchell

Stayed 4 nights in May 2023

8/10 Good

GEORGE

Liked: Cleanliness, staff & service
stay was great, but pool wasnt available for 3 days, the hot days🌞🌞
Stayed 7 nights in Apr 2023

6/10 Okay

Alan

Travelled with partner
Disliked: Amenities
The room was good but the area we were in was having some renovations done in the halls. No staff at Polaris and none of the restaurants were open although the email I received from them stated they would be open. I understand they were open but closed when they shut the ski hill down. They need to update their email.
Stayed 4 nights in Apr 2023

8/10 Good

Ofelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's on a ski resort. Nice view from our window. You can see the ski hills.
Stayed 1 night in Apr 2023

10/10 Excellent

Evelie

Stayed 1 night in Apr 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2023

6/10 Okay

Jeffrey

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Last minute ski day for one
Stayed 2 nights in Mar 2023

6/10 Okay

William

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Kimberley was a cute and family friendly resort which was great, however our experience at the Polaris Lodge wasn't the best. The lodge seems to be a separate part of the trickle Creek Lodge so if you need anything, you have to walk over to the other side. This includes checking-in/front desk (staff we're amazing!) and pool/hot tub. The place was under renovation when we got there as well, so it was a bit of a mess and dusty. The temperature control didn't work so even if we had air con on, it was roasting and had to open the windows (during the winter). The rooms we're pretty nice, but there was a lack of basic amenities (blankets, kitchen stuff, dead pillows, etc.) that just put a damper on things. Pretty "meh" experience.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

4/10 Poor

jamie

Stayed 4 nights in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 4 nights in Feb 2023

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stays in Kimberley. The reservation was lost for some reason, but they made it all right. So all good.

6/10 Okay

Darcy

Liked: Cleanliness, staff & service
The staff were awesome, the room was just ok, it really needs to be updated for the rate with a few more amenities