4/10 Poor
Karen, Cloverdale
Travelled with family, Business traveller
28 Dec 2024
Liked: Cleanliness, staff & service
I was happy to see that it had plenty of parking when i viewed it on maps. However, when we arrived, there was limited parking due to them going through a remodel and large shipping containers took up a lot of the back and side parking. We were traveling through with a cargo trailer and they wanted us to park it in an open dirt lot near by. The lot didn't have any lighting or an entrance to it, just a high curb all around it. We weren't about to attempt that with our trailer, not to mention the homeless hanging out at mcdonalds next door. Not safe for our vehicle or trailer. We decided to park in the hotel lot next to one of the shipping containers. I am a paying customer and that lot is the customer lot. They should put their shipping containers in that dirt lot. I'm waiting for a phone call from the front desk telling me to move it. Needless to say, i won't stay at this hotel again.
Karen
Stayed 1 night in Dec 2024