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The Walper Hotel, part of JdV by Hyatt

4.0 star property

Photo gallery for The Walper Hotel, part of JdV by Hyatt

2 restaurants, lunch served
2 restaurants, lunch served
Lobby sitting area
2 restaurants, lunch served
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
20 Queen St S., Kitchener, ON, N2G 1V6
  • Victoria Park
    ‪5 min walk‬
  • Kitchener City Hall
    ‪5 min walk‬
  • Kitchener Market
    ‪6 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Historic)

Suite (Historic)

Suite (Historic)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed (Urban)

Suite, 1 Queen Bed (Urban) | Living area

Suite, 1 Queen Bed (Urban)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Urban)

Suite, 2 Queen Beds (Urban)

Suite, 2 Queen Beds (Urban)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Room, 1 King Bed, Accessible (Shower)

Room, 1 King Bed, Accessible (Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Kitchener-Waterloo by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1079)
The price is NZ$186
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Crowne Plaza Kitchener-Waterloo by IHG

About the area

Kitchener

With a stay at The Walper Hotel, part of JdV by Hyatt, you'll be centrally located in Kitchener, within a 10-minute drive of Wilfrid Laurier University and University of Waterloo. .This hotel is 8.2 mi (13.3 km) from St Jacobs Farmers Market and 0.1 mi (0.1 km) from TheMuseum.

What's nearby

  • Centre In The Square - 8 min walk
  • Kitchener Memorial Auditorium Complex - 3 min drive
  • Wilfrid Laurier University - 6 min drive
  • Bingemans - 6 min drive
  • University of Waterloo - 7 min drive

Getting around

  • Kitchener Station - 14 min walk
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive

Restaurants

  • ‪Crabby Joe's - ‬2 min walk
  • ‪Big Fat Pita Inc - ‬2 min walk
  • ‪Aok - ‬3 min walk
  • ‪Matter of Taste - ‬3 min walk
  • ‪Lucero Canteen - ‬2 min walk

About this property

The Walper Hotel, part of JdV by Hyatt

Victorian hotel with 2 restaurants and a 24-hour fitness center
The Walper Hotel, part of JdV by Hyatt offers 92 accommodations with iPod docking stations and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 92 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at TWH Social, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Kitchener? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
TWH Social - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CAD 23.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Off-site parking within 427 ft (CAD 18 per day)

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • TWH Social

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space (8000 square feet)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 91
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Height-adjustable showerhead
  • Portable shower seat
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay, plus a one-time cleaning fee of CAD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 40.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 23.00 per day (in/out privileges)
  • Nearby parking fee: CAD 18 per day (427 ft away)
  • Pet fee: CAD 75 per accommodation, per stay plus CAD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Walper
Walper Hotel
Walper Hotel Kitchener
Walper Kitchener
Walper Terrace Kitchener
The Walper Hotel Kitchener, Ontario
The Walper Hotel
The Walper Hotel part of JdV by Hyatt
The Walper Hotel, part of JdV by Hyatt Hotel
The Walper Hotel, part of JdV by Hyatt Kitchener
The Walper Hotel, part of JdV by Hyatt Hotel Kitchener

The Walper Hotel, part of JdV by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1006 reviews
Rating 8 - Good. 239 out of 1006 reviews
Rating 6 - Okay. 78 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 23 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

2/10 Terrible

Adegbenga

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a terrible hotel to stay -TVs do not work properly even after changing rooms several times -The heater in the rooms do not work -No hot water even though the weather is code In general i will NEVER recommend my worst enemy to stay at this hotel
Stayed 3 nights in Nov 2024

6/10 Okay

Leanne

Travelled with partner
Liked: Cleanliness, staff & service
Overall this was a lovely hotel with plenty of amenities for entertainment. Within minutes of theatres and other venues. We were quite disappointed with the room quality. At first sight it seemed pleasantly appealing and well appointed. However it did not take us long to realize the room was very tiny with very little extra space to spread out. (King room). Especially the bathroom. Do not take any sort of vanity bag, there is no room. To top It off the heat was stuck at 27-29 Celsius all night long and would not go down despite having a repair man come as well. Secondly , which was a bit comical, the TV was stuck on auto descriptive and we could not figure that out(even the same repair guy could not). Overall it was a mediocre stay at a very lovely hotel. The on-site restaurant was lovely!
Stayed 1 night in Nov 2024

10/10 Excellent

Annemarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in downtown Kitchener
Great place comfortable clean staff very welcoming and friendly. Great location easy walk to restaurants theater and market.
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because it was well rated and close to the theater where we purchased tickets to see a show (the reason we were in town). It is a lovely modern renovated space. Close to busy shopping and dining and walking distance to the Center in the Square Theater we attended. The on-site restaurant was really good which made the evening easy and very enjoyable
Stayed 1 night in Nov 2024

8/10 Good

geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff. There is alot of development going on.
Stayed 4 nights in Nov 2024

10/10 Excellent

Caryn

Travelled with partner
Liked: Amenities
Rooms were spacious and comfortable. Nicely decorated
Stayed 1 night in Nov 2024

2/10 Terrible

Maya

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Room was dark, looked nothing like the pictures online and had a very foul smell throughout. Hotel reservations didn't have any other rooms available so I asked for a refund. We did not spend the night and still waiting for refund for the reservation I canceled. The property has no parking Around the property. Hotel only has 8 valet spots on the property but all taken . Be prepared to walk a fair distance and spend $30 / night
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, super neighbourhood, excellent restos.
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room! Would stay here again
Stayed 2 nights in Oct 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Manijeh, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like home
Stayed 2 nights in Oct 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Very clean and modern. Comfortable rooms and beds
Stayed 1 night in Nov 2024

10/10 Excellent

Christos

Stayed 2 nights in Sep 2024

10/10 Excellent

Merrill

Stayed 1 night in Oct 2024

4/10 Poor

Milijana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Given the price point compared to other KW hotel, the standard was not met. The washroom area was not clean, tissues missing. The windows faced a wall.
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haven’t been for 20 years ! Upgrades are good and character has been saved and enhanced ! Great Reno
Stayed 1 night in Nov 2024

10/10 Excellent

Arash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mr. David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really well run hotel instead of calling the front desk you text them and it’s done ✔️ great system
Stayed 2 nights in Oct 2024

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Tom

Travelled with family
Disliked: Staff & service
Nice hotel. Parking is not good and was not well explained by original front desk on check in. It was inconvenient for the restaurant to stop serving food at 9 on a Friday. We ended up going to the restaurant at the crowne royal. Front desk staff were polite but didn’t offer any assistance when i was carrying all my family’s luggage by myself. Unlikely that I would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Tatjana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The front desk staff were amazing. Though we were a bit disappointed with our service. On the one night that we ordered room service, they said they had knocked and we didn't open the door. We were there, yet no one knocked for us to open the door. Our food finally arrived after the front desk called to see if we were still in our room. We also had an issue with housekeeping on the 4th day. We left a generous tip mid way of our stay. On the 4th day, when we returned to our room, the towels were not replenished, the sink wasn't wiped down, and there was a tissue on the floor. The last few days, once again our towels were not replenished, so we had to call the front desk. Who ever cleaned our room at midway point, was not the same person as in the beginning. Otherwise, we had a very pleasant stay. And yes, we would stay there again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Anna-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was lovely
Stayed 1 night in Oct 2024