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Excellent especially for families with young kids. There's plenty to do. Good food with lota of choices. Only complaint would be that the indoor pools weren't heated to the temperature it was meant to be heated to on the last day of our stay (i.e. to 28 degrees for the adults pool and 29 degrees for the kids pool - the kids pool was actually much colder than the adults one), so we couldn'treally use them for very long at all. With it being the winter, warm indoor pools are a central part of the holiday. Pleased with everything else.

Kaikki toimi hyvin , ruoka oli hyvää , viihdyttiin hyvin . Paavo & Tuija

Everything was perfect

We have stayed at many hotels in Side before. What I can tell is that this hotel is THE BEST OF THE BEST among all others. We loved our time there and will be back soon...

Full mark 100%

Good: The hotel has beautifully maintained gardens, a wide selection of food options catering to various tastes, and a clean, quiet lobby – all of which set a promising tone for a relaxing stay. Bad: Now, let me explain the reality behind that first impression. Service at the snack bar was truly unacceptable. Waiters couldn’t be bothered to offer us a table, even though plenty were available just behind a red rope. They simply rolled their eyes and pointed to a makeshift area not intended for dining. Another day, staff members actually followed me around to ensure I didn’t take food out of the snack bar, leaving me feeling like a thief. When I raised these issues, the guest relationship manager saw fit to lecture me on “Turkish manners.” Instead of addressing the problem, I was made to feel in the wrong. Sending a few apples and a bottle of wine is hardly an adequate response – a little genuine effort would go a long way. To make matters worse, our rooms weren’t cleaned daily, and we even ran out of toilet paper. Again, a plate of fruit and some wine were sent as a supposed “solution.” The sunbeds by the elephant pool were cleaned with bleach, but not rinsed, leaving my mum with ruined shorts covered in holes. No apology, no response – nothing. And finally, the rudeness peaked with the barmen at the beach bar, who chose to mock my request by mimicking my face and responding sarcastically in Turkish. Consistent rudeness and hostility tainted the entire experience.