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The property and service were just as nice this time around as our first visit in June 2021. Our three year old son REALLY enjoyed the children's programs in the evenings ('Blue Tots' and 'T-Bots' programs) and asked to go back, daily. A big shout-out to the children's animation team who were absolutely wonderful! As a family, we enjoyed the lovely beach and pools, which were, surprisingly, swimmable in early November. We especially love this property in Side as it's in a nice, quiet, natural location with birds singing in the morning. My husband enjoys going for walks/jogs in the forested areas near the hotel. Food, service, and cleanliness were on point, as always. We had a corner suite this time and loved the views of the sea from our room on the 5th floor. We've stayed at other ultra all-inclusive properties in this region of Turkey, and, for the price, you really can't beat this property. Multiple other guests we spoke to were also repeat customers. Thank you for another lovely holiday!

Went as a couple for a two night stay in November. Met up with friends as we have done for the last couple of years. Entertainment was really good too. Food was plentiful with all choices. My friends have stayed in season and they said it is magical with so much to do. Always a very enjoyable stay.

Great hotel

Good: The hotel has beautifully maintained gardens, a wide selection of food options catering to various tastes, and a clean, quiet lobby – all of which set a promising tone for a relaxing stay. Bad: Now, let me explain the reality behind that first impression. Service at the snack bar was truly unacceptable. Waiters couldn’t be bothered to offer us a table, even though plenty were available just behind a red rope. They simply rolled their eyes and pointed to a makeshift area not intended for dining. Another day, staff members actually followed me around to ensure I didn’t take food out of the snack bar, leaving me feeling like a thief. When I raised these issues, the guest relationship manager saw fit to lecture me on “Turkish manners.” Instead of addressing the problem, I was made to feel in the wrong. Sending a few apples and a bottle of wine is hardly an adequate response – a little genuine effort would go a long way. To make matters worse, our rooms weren’t cleaned daily, and we even ran out of toilet paper. Again, a plate of fruit and some wine were sent as a supposed “solution.” The sunbeds by the elephant pool were cleaned with bleach, but not rinsed, leaving my mum with ruined shorts covered in holes. No apology, no response – nothing. And finally, the rudeness peaked with the barmen at the beach bar, who chose to mock my request by mimicking my face and responding sarcastically in Turkish. Consistent rudeness and hostility tainted the entire experience.

A fantastic establishment with very good value for money

This was a wonderful three day stay for me and my friend. The staff were all so kind and helpful, the location was perfect, literally a 30 second walk away from the private beach, which was also staffed by a lovely gentlemen who checked on us frequently, cracked jokes and you can also order drink to the beach too. Plenty of dining options surrounding you and Club Karma was a 15min walk away if that’s your vibe, a fantastic outside club. 15min walk away from the old town and harbour where we took a $5 1hr boat trip, absolute bargain. You can also walk to the Apollon Temple which was beautiful. No need to book a tour as it’s free to see the temple and take pictures. Honestly I will definitely be coming back and recommending this hotel and location.