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Mercure Koh Samui Beach Resort

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Koh Samui Beach Resort

Outdoor pool, pool umbrellas, pool loungers
Porch
Breakfast, lunch, dinner served; Thai cuisine, pool views
Premium bedding, Select Comfort beds, minibar, in-room safe
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • On private beach
  • Gym
  • Breakfast available
  • Spa
  • Pool

Explore the area

Map
26-1 Moo 3 Maret District, Lamai Beach, Koh Samui, Surat Thani, 84310
  • Hin Ta and Hin Yai Rocks
    7 min walk
  • Lamai Beach
    9 min walk
  • เสบียงเล
    1 min walk
  • Samui Intl. Airport (USM)
    34 min drive

Room options

Similar properties

Room

Mercure Samui Chaweng Tana Hotel

Pool
Kids pool
Parking included
Free WiFi
4.2 out of 5, Very good, (339)
The price is NZ$398
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Mercure Samui Chaweng Tana Hotel

About the area

Koh Samui

When you stay at Mercure Koh Samui Beach Resort in Koh Samui, you'll be on the waterfront, within a 15-minute drive of Lamai Beach and Silver Beach. .This beach hotel is 7 mi (11.3 km) from Chaweng Beach and 11 mi (17.8 km) from Nathon Pier.

What's nearby

  • Hin Ta and Hin Yai Rocks - 7 min walk
  • Lamai Beach - 9 min walk
  • Lamai Night Market - 4 min drive
  • Silver Beach - 11 min drive
  • Chaweng Noi Beach - 15 min drive

Getting around

  • Ko Samui Airport (USM) - 34 min drive

Restaurants

  • ‪เสบียงเล - ‬1 min walk
  • ‪Jubilee Seafood Restaurant - ‬13 min walk
  • ‪ครัวชาวบ้าน เกาะสมุย - ‬9 min walk
  • ‪Bao Bab Beach & Restaurant - ‬18 min walk
  • ‪The Rock Bar - ‬7 min walk

About this property

Mercure Koh Samui Beach Resort

On private beach with outdoor pool, near Lamai Beach
Mercure Koh Samui Beach Resort offers 60 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with onsite massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. This hotel also features concierge services, babysitting, and wedding services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grab a bite to eat at the hotel's restaurant, where you can take in the pool view, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Buffet breakfasts are available for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Koh Samui? This hotel has 431 square feet (40 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Buffet breakfasts are available for a surcharge.
Onsite venue - Overlooking the ocean and pool, this restaurant specializes in Thai cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Parking and public transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle
  • Ferry terminal shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: THB 416 for adults and THB 416 for children
  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting services
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (431 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - on the beach
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 1000

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 416 for adults and THB 416 for children
  • Airport shuttle fee: THB 700 per vehicle (one-way)
  • Late check-out fee: THB 1000 (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Fenix Beach Resort
Fenix Beach Samui
Fenix Resort
Fenix Beach Resort Samui Compass Hospitality
Fenix Beach Resort Compass Hospitality
Fenix Beach Samui Compass Hospitality
Fenix Beach Compass Hospitality
Mercure Samui Fenix Beach
Mercure Fenix Beach
Mercure Koh Samui Beach
Fenix Beach Resort Samui
Mercure Samui Fenix Beach Resort Opening July 2016
Fenix Beach Resort Samui by Compass Hospitality
Mercure Samui Fenix Beach Resort
Mercure Koh Samui Koh Samui
Mercure Koh Samui Beach Resort Hotel
Mercure Koh Samui Beach Resort Koh Samui
Mercure Koh Samui Beach Resort Hotel Koh Samui

Mercure Koh Samui Beach Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 180 reviews" "
Rating 8 - Good. 83 out of 180 reviews" "
Rating 6 - Okay. 33 out of 180 reviews" "
Rating 4 - Poor. 12 out of 180 reviews" "
Rating 2 - Terrible. 6 out of 180 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Daryl

Disliked: Staff & service, room comfort
No air conditioning in the entire hotel! Very overpriced-glass of wine 180 baht!
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed our 6 day stay at Mercure. Staff very friendly and helpful. Hotel backs on to the beach, which needs a clean up some rubbish around. Nice hotel, but could do with slight up dating partially the deco.
Stayed 6 nights in Mar 2020

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Great location, excellent service.
Great location, excellent service from the staff, good food at the restaurant. When we had the hotel arrange transportation, however, we paid more than if arranged ourselves.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

2/10 Terrible

Som

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel. Filthy and they charge extra for everything.
Stayed 10 nights in Jan 2020

10/10 Excellent

Jared, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who were always more then happy to help
Stayed 6 nights in Jan 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside of the property is the location, it’s quite a distance from Lamai beach. There is a free shuttle service, however, it only runs in the afternoons. If you want to spend a full day on the beach then you will need to make your own way there in the morning. Hotel itself is amazing though, absolutely no complaints.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only thing i can fault is the king bed isn't a king bed its 2 beds put together
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Location is okay. Slightly away from Lamai beach, beach isn’t the best which is a shame. Pool area is good, when we stayed it was quiet and no need to panic over seats. Positives are the freaky staff/ manager, but basic in terms of everything. We stayed at 3 hotels at Koh Samui and this was the worst by far.
Stayed 3 nights in Jun 2019

8/10 Good

rc, SG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staffs. I was so happy that they recognized my birthday with an early check in and a complimentary cake.
Stayed 3 nights in Jun 2019

4/10 Poor

P.w, Canada

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Wasn’t what we were expecting for 4 star. More like a 2 star. Located on a busy, loud road. Would not refund us as it was booked with Expedia. We didn’t even stay the night, we moved to another beautiful hotel/resort.
Stayed 2 nights in Mar 2019

6/10 Okay

Hieu

Disliked: Cleanliness, property conditions & facilities
Improvements needed
So so hotel with improvements needed in term of upkeep, maintenance, large area of concrete walkway to the pool broken with uneven steps ,room cleanliness spotty. Staff however very prompt and tries hard to remedy, solve some issues.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2019

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally recommend
I had the most amazing 9 days at Mercure in Koh Samui and can’t wait to return, after 5 weeks non stop travelling around Southeast Asia I was SO happy to be welcomed at Mercure. The whole stay was easy from the contact for collection from the airport to drop of back to the airport the hotel staff were amazing, friendly& always happy.The Hotel is beautiful & super clea, the food is superb, the area is lovely and room was perfect. Only bad thing was I had to leave to fly home to snow. But Mercure I will be back soon and can not wait. Thank you all for making my stay relaxing , enjoyable& very pleasant.
Stayed 9 nights in Jan 2019

10/10 Excellent

EmirMehmet, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be one of the best hotels I have ever styed in, this hote was clean and very good location, staff are so friendly including both managers who assisted us and welcomed us with arms wide open, however the service we all received from Poh from front house was exceptional excellent, she went up and beyond for our stay and made us so happy in fact we was all sad to leave because she done so much good to us all thank you so much, Poh you have made Thailand a holiday to remember thank you so much.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean accommodation with amazing service
It was a lovely resort on the beach with great sun lounging facilities either at the pool or facing the lovely sea! The breakfast buffet was nice touch to an average, but clean, room. The only thing left to be desired is the location as there isn’t really anything surrounding the resort but the hotel does provide a shuttle service into the center
Stayed 5 nights in Jan 2019

6/10 Okay

Luciano, Mumbai

Liked: Cleanliness, room comfort
Disliked: Staff & service
OK OK Hotel, but better hotels available elsewhere
The hotel was ok, I thought Mercury hotel being a well known chain would also maintain their services as par with their name, instead, neahhh ... I was given a room where the geyser didn't work, it took them 2 hrs to get it working, and even though it was low season, they didn't even offer to change my room after requesting them. Pool, not clean. Service : can't expect much., Restaurant Shuts at 10 pm if the hotel is empty. so if you have a late night out and want to come to the room and drink, you would have to go to the Family Mart or 7 Eleven store to buy yourself a bottle opener as they do not offer service after 10.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Close to lamai beach, butfar enough away to be quiet
Stayed 13 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel on beautiful beach & views . Staff and Manager very helpful. Enjoyed our stay
Stayed 14 nights in Aug 2018

8/10 Good

Mohamed

Good
Stayed 2 nights in Aug 2018

8/10 Good

liezamohamad, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended hotel
nice hotel, friendly staff, quiet and peacefull enviroment and clean
Stayed 2 nights in Aug 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July 18
I only had short time here when I dropped off the family but love the hotel layout and top quality breakfast with plenty of choice. Spacious room and real friendly service
Stayed 3 nights in Jul 2018

2/10 Terrible

Keely, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
not 4 star more like 4BAht
awful!!!! human excrement on mattress, blood splatter all over blind also ripped and sewn up! have sent a complaint to mercure direct! false advertisement as rooms advertised do not exist, pool so cloudy no one got in! dirty rooms and dirty grounds shame on Mercure ticked only 4 and 5 star and got what I can only explain as 1 star! took my son for his 21st and ruined my whole holiday. disgraceful
Stayed 9 nights in Jul 2018