When you stay at Mercure Koh Samui Beach Resort in Koh Samui, you'll be on the waterfront, within a 15-minute drive of Lamai Beach and Silver Beach. .This beach hotel is 7.8 mi (12.5 km) from Chaweng Beach and 10.4 mi (16.7 km) from Nathon Pier.
What's nearby
Hin Ta and Hin Yai - 3 min drive - 1.8 km
Lamai Beach - 3 min drive - 2.0 km
Lamai Night Market - 7 min drive - 4.8 km
Silver Beach - 13 min drive - 6.8 km
Chaweng Noi Beach - 17 min drive - 10.0 km
Getting around
Ko Samui Airport (USM) - 37 min drive
Restaurants
เสบียงเล - 16 min walk
Toh Chuan Chim - 16 min walk
คาเฟ่เคโอบี Homegrown X Café K.O.B - 8 min walk
Jubilee Seafood Restaurant - 1 min walk
ครัวชาวบ้าน เกาะสมุย - 5 min walk
About this property
Mercure Koh Samui Beach Resort
Beachfront hotel with relaxing spa services
Mercure Koh Samui Beach Resort offers 60 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.
Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a private beach and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with onsite massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and an indoor pool. This hotel also features wireless internet access (surcharge), concierge services, and babysitting. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grab a bite to eat at the hotel's restaurant, where you can take in the pool view, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Buffet breakfasts are available for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Koh Samui? This hotel has 431 square feet (40 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Buffet breakfasts are available for a surcharge.
Onsite venue - Overlooking the ocean and pool, this restaurant specializes in Thai cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
Languages
English, Thai
Property amenities
Internet
Available in some public areas: WiFi (surcharge)
Parking and public transport
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle
Ferry terminal shuttle (surcharge)
Free beach shuttle
Limo/town car service
Food and drink
Breakfast available for a fee: THB 416 for adults and THB 416 for children
1 restaurant
1 beach bar, 1 poolside bar and 1 bar
Room service available
Things to do
Children's pool
Fitness centre
Indoor pool
Outdoor pool
Playground
Spa services
Family friendly
Babysitting services
Children's pool
Indoor pool
Laundry facilities
Outdoor pool
Playground
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Business centre
Computer station
Conference centre (431 square feet of space)
A meeting room
Outdoors
BBQ grill(s)
Beach loungers
Beach umbrellas
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace
Spa
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Massage - on the beach
Massage - Swedish
Massage - Thai
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible (may have limits)
More
Beach towels
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Premium bedding
Rollaway/extra beds (surcharge)
Select comfort bed
Bathroom
Dressing gowns
Bidet
Free toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
32-inch flat-screen TV
Premium channels
Satellite channels
Food and drink
Electric kettle
Free bottled water
Minibar
More
Connecting rooms available
Desk
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 1000
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1000.0 per night
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately THB 416 for adults and THB 416 for children
Airport shuttle fee: THB 700 per vehicle (one-way)
Late check-out fee: THB 1000 (subject to availability)
Rollaway bed fee: THB 1000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Mercure Fenix Beach Resort
Fenix Beach Samui
Fenix Resort
Fenix Beach Resort Samui Compass Hospitality
Fenix Beach Resort Compass Hospitality
Fenix Beach Samui Compass Hospitality
Fenix Beach Compass Hospitality
Mercure Samui Fenix Beach
Mercure Fenix Beach
Mercure Koh Samui Beach
Fenix Beach Resort Samui
Mercure Samui Fenix Beach Resort Opening July 2016
Fenix Beach Resort Samui by Compass Hospitality
Mercure Samui Fenix Beach Resort
Mercure Koh Samui Koh Samui
Mercure Koh Samui Beach Resort Hotel
Mercure Koh Samui Beach Resort Koh Samui
Mercure Koh Samui Beach Resort Hotel Koh Samui
Mercure Koh Samui Beach Resort Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 46 out of 180 reviews" "
10 - Excellent
46
Rating 8 - Good. 83 out of 180 reviews" "
8 - Good
83
Rating 6 - Okay. 33 out of 180 reviews" "
6 - Okay
33
Rating 4 - Poor. 12 out of 180 reviews" "
4 - Poor
12
Rating 2 - Terrible. 6 out of 180 reviews" "
2 - Terrible
6
7.8/10
Cleanliness
8.0/10
Staff & service
8.4/10
Amenities
7.4/10
Property conditions & facilities
Reviews
2/10 Terrible
Daryl
27 May 2020
Disliked: Staff & service, room comfort
No air conditioning in the entire hotel! Very overpriced-glass of wine 180 baht!
Enjoyed our 6 day stay at Mercure. Staff very friendly and helpful. Hotel backs on to the beach, which needs a clean up some rubbish around. Nice hotel, but could do with slight up dating partially the deco.
Verified traveller
Stayed 6 nights in Mar 2020
8/10 Good
Stephen
2 Feb 2020
Liked: Cleanliness, staff & service, room comfort
Great location, excellent service.
Great location, excellent service from the staff, good food at the restaurant. When we had the hotel arrange transportation, however, we paid more than if arranged ourselves.
Only downside of the property is the location, it’s quite a distance from Lamai beach. There is a free shuttle service, however, it only runs in the afternoons. If you want to spend a full day on the beach then you will need to make your own way there in the morning. Hotel itself is amazing though, absolutely no complaints.
Location is okay. Slightly away from Lamai beach, beach isn’t the best which is a shame.
Pool area is good, when we stayed it was quiet and no need to panic over seats.
Positives are the freaky staff/ manager, but basic in terms of everything. We stayed at 3 hotels at Koh Samui and this was the worst by far.
Very polite staffs. I was so happy that they recognized my birthday with an early check in and a complimentary cake.
rc
Stayed 3 nights in Jun 2019
4/10 Poor
P.w, Canada
Travelled with partner
9 Mar 2019
Liked: Staff & service
Disliked: Property conditions & facilities
Wasn’t what we were expecting for 4 star. More like a 2 star. Located on a busy, loud road. Would not refund us as it was booked with Expedia. We didn’t even stay the night, we moved to another beautiful hotel/resort.
So so hotel with improvements needed in term of upkeep, maintenance, large area of concrete walkway to the pool broken with uneven steps ,room cleanliness spotty. Staff however very prompt and tries hard to remedy, solve some issues.
I had the most amazing 9 days at Mercure in Koh Samui and can’t wait to return, after 5 weeks non stop travelling around Southeast Asia I was SO happy to be welcomed at Mercure. The whole stay was easy from the contact for collection from the airport to drop of back to the airport the hotel staff were amazing, friendly& always happy.The Hotel is beautiful & super clea, the food is superb, the area is lovely and room was perfect. Only bad thing was I had to leave to fly home to snow. But Mercure I will be back soon and can not wait. Thank you all for making my stay relaxing , enjoyable& very pleasant.
This has to be one of the best hotels I have ever styed in, this hote was clean and very good location, staff are so friendly including both managers who assisted us and welcomed us with arms wide open, however the service we all received from Poh from front house was exceptional excellent, she went up and beyond for our stay and made us so happy in fact we was all sad to leave because she done so much good to us all thank you so much, Poh you have made Thailand a holiday to remember thank you so much.
It was a lovely resort on the beach with great sun lounging facilities either at the pool or facing the lovely sea! The breakfast buffet was nice touch to an average, but clean, room. The only thing left to be desired is the location as there isn’t really anything surrounding the resort but the hotel does provide a shuttle service into the center
Verified traveller
Stayed 5 nights in Jan 2019
6/10 Okay
Luciano, Mumbai
12 Nov 2018
Liked: Cleanliness, room comfort
Disliked: Staff & service
OK OK Hotel, but better hotels available elsewhere
The hotel was ok, I thought Mercury hotel being a well known chain would also maintain their services as par with their name, instead, neahhh ... I was given a room where the geyser didn't work, it took them 2 hrs to get it working, and even though it was low season, they didn't even offer to change my room after requesting them. Pool, not clean. Service : can't expect much., Restaurant Shuts at 10 pm if the hotel is empty. so if you have a late night out and want to come to the room and drink, you would have to go to the Family Mart or 7 Eleven store to buy yourself a bottle opener as they do not offer service after 10.
Luciano
Stayed 2 nights in Nov 2018
8/10 Good
Verified traveller
19 Sept 2018
Liked: Room comfort
Disliked: Staff & service
Close to lamai beach, butfar enough away to be quiet
I only had short time here when I dropped off the family but love the hotel layout and top quality breakfast with plenty of choice. Spacious room and real friendly service
awful!!!! human excrement on mattress, blood splatter all over blind also ripped and sewn up! have sent a complaint to mercure direct! false advertisement as rooms advertised do not exist, pool so cloudy no one got in!
dirty rooms and dirty grounds shame on Mercure ticked only 4 and 5 star and got what I can only explain as 1 star!
took my son for his 21st and ruined my whole holiday. disgraceful