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ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

5.0 star property

Photo gallery for ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Outdoor pool
Meeting facility
2 bars/lounges
Interior
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
1 JBS Haldane Avenue, Kolkata, West Bengal, 700046
  • Science City
    ‪6 min drive‬
  • New Market
    ‪9 min drive‬
  • Victoria Memorial
    ‪12 min drive‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪34 min drive‬

Room options

View all photos for Luxury Suite, 1 Bedroom, City View

Luxury Suite, 1 Bedroom, City View | Living room

Luxury Suite, 1 Bedroom, City View

  • 98 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Premium bedding, memory-foam beds, minibar, in-room safe

Apartment, 1 Bedroom, City View

  • 93 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Queen Bed, City View, Tower

Premium bedding, memory-foam beds, minibar, in-room safe

Exclusive Room, 1 Queen Bed, City View, Tower

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, memory-foam beds, minibar, in-room safe

Apartment, 2 Bedrooms

  • 130 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Exclusive Room, 2 Single Beds, City View, Tower

Premium bedding, memory-foam beds, minibar, in-room safe

Exclusive Room, 2 Single Beds, City View, Tower

  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Kolkata

A stay at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata places you in the heart of Kolkata, within a 10-minute drive of New Market and Eden Gardens. .This luxury hotel is 4.7 mi (7.6 km) from Victoria Memorial and 4.9 mi (7.8 km) from Howrah Bridge.

What's nearby

  • Science City - 6 min drive - 2.4 km
  • New Market - 9 min drive - 6.5 km
  • Eden Gardens - 10 min drive - 7.3 km
  • Howrah Bridge - 10 min drive - 7.9 km
  • Victoria Memorial - 12 min drive - 7.7 km

Getting around

  • Phoolbagan Station - 5 min drive
  • Bengal Chemical Station - 6 min drive
  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 34 min drive

Restaurants

  • ‪JW Marriott Hotel - ‬4 min walk
  • ‪Ottimo Cucino Italiana - ‬1 min walk
  • ‪Kimfa - ‬20 min walk
  • ‪Grand Market Pavillion - ‬6 min walk
  • ‪Darjeeling Lounge - ‬7 min walk

About this property

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Luxury hotel with 4 restaurants connected to the convention center in Kolkata
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata offers 456 accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. A pillow menu is available. 52-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Kaya Kalp has 7 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 456 guestrooms featuring minibars and LED televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features concierge services, a hair salon, and shopping on site.
Grab a bite at Grand Market Pavilion, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kolkata? This hotel has 60000 square feet (5574 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.
Grand Market Pavilion - This restaurant serves breakfast, lunch, and dinner.
Royal Vega - This restaurant specializes in vegetarian cuisine and serves dinner only. Open select days.
Ottimo Cucina Italiana - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open select days.
Avartana - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
The Sky Point - Onsite bar. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Avartana
  • Grand Market Pavilion
  • Ottimo Cucina Italiana
  • Royal Vega
  • The Sky Point

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 60,000 square feet of conference space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Hotel
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Kolkata

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 224 reviews
Rating 8 - Good. 31 out of 224 reviews
Rating 6 - Okay. 14 out of 224 reviews
Rating 4 - Poor. 10 out of 224 reviews
Rating 2 - Terrible. 17 out of 224 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Abhishek

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Deepak

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Amit, Monmoth Junction

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel , many food options to chose from. Had a gathering at Grand Market buffet restaurant with 20 of my friend, all had great time. Staff was helpful to accommodate early check in.
Stayed 1 night in Dec 2024

10/10 Excellent

sanjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury property, must visit
beautiful hotel, very hospitable staff.special mention for the food, which was fantastic
Stayed 1 night in Nov 2024

10/10 Excellent

Roshni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and made me Loved & Welcoming!! ❤️🫶
Stayed 3 nights in Sep 2024

10/10 Excellent

Amrish

Stayed 4 nights in Nov 2024

6/10 Okay

Elke

Disliked: Staff & service
The hotel is overcrowded and it's difficult to find personal to ask where to find what. There was a chewing gum of another person in my shower.
Stayed 1 night in Nov 2024

8/10 Good

tapash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , excellent atmosphere,
Stayed 3 nights in Oct 2024

10/10 Excellent

rahul

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Tapash

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent architecture, well maintained property friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Sunish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Fedae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Dolon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ranvir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and exotic stay at ITC
It was a good experience, quite a lovely room and they gave us a complimentary lounge with few drinks and snacks on the house for 2 hours
Stayed 2 nights in Oct 2024

8/10 Good

Koushik

Travelled with family
Liked: Cleanliness, property conditions & facilities
This is supposed to be the flagship property/hotel in Kolkata. The hotel itself is excellent, rooms and facilities are clean, rooms are very well maintained, view from room was fantastic. However, we had breakfast and afternoon tea included in our package. The breakfast area was very disappointing, extremely crowded and very poorly managed. Looks like a roadside dhaba and that too with extremely slow service. We have to wait for almost and hour to get in and then had terrible experience getting some hot food. Ordered some omelette/dosa which took for ever, and have to remind them multiple times. hotel should improve their breakfast area/facility. Similar experience at the afternoon tea area. Over congested and have to wait for all the appetizer for ever.
Stayed 2 nights in Oct 2024

10/10 Excellent

sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Oct 2024

10/10 Excellent

Hagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most luxurious hotel I ever stayed in (and I’m an experienced traveler)… no other comments necessary
Stayed 1 night in Sep 2024

6/10 Okay

AMARJEET

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Nikhil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! seamless checkin, quick service all around, comfy rooms and helpful staff. Forgot a bunch of toiletries had to ask a couple of times to mail it to me and they called back after that saying they will mail asap.
Stayed 1 night in Sep 2024

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and has a warmth to it. Staff are courteous and service very professional. Location is not a very walkable one and transportation availability is limited.
Stayed 16 nights in Aug 2024

10/10 Excellent

Esther

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, and I was so impressed with their service and the high level of hotel quality. Highly recommended this hotel. However, Kolkata is a very poor city, so I felt like so sorry to visit in Kolkata.
Stayed 1 night in Aug 2024