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Esperanza Hotel

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Esperanza Hotel

Hallway
Exterior
Lobby sitting area
Family Triple Room
Front of property

Reviews

5.0 out of 10

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
No.83, Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Changkat Bukit Bintang
    1 min walk
  • Sungei Wang Plaza
    3 min walk
  • Jalan Alor
    3 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 10 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 11 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 10 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed

  • 2 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 10 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 8 sq m
  • Sleeps 3
  • 2 Twin Beds

About the area

Kuala Lumpur

With a stay at Esperanza Hotel, you'll be centrally located in Kuala Lumpur, just a 3-minute walk from Jalan Alor and 7 minutes by foot from Pavilion Kuala Lumpur. .This hotel is 0.4 mi (0.6 km) from Berjaya Times Square and 1.2 mi (1.9 km) from KLCC Park.

What's nearby

  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • Berjaya Times Square - 8 min walk - 0.7 km
  • KLCC Park - 18 min walk - 1.5 km
  • Suria KLCC Shopping Centre - 19 min walk - 1.6 km
  • Petronas Twin Towers - 3 min drive - 2.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Bintang Station - 4 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Cu Cha Restaurant - ‬3 min walk
  • ‪Restoran Sai Woo - ‬1 min walk
  • ‪Oasis Fun Pub - ‬1 min walk
  • ‪Noy Thai Seafood - ‬3 min walk
  • ‪Al Sultan - ‬1 min walk

About this property

Esperanza Hotel

Hotel with a 24-hour business center, steps from Jalan Alor
Esperanza Hotel offers 70 air-conditioned accommodations with safes. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 70 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Room service is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

More

  • Phone
  • Safe

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sabrina Golden Hotel
Sabrina Golden Palace
Sabrina Golden Palace Boutique
Sabrina Golden Palace Boutique Hotel
Sabrina Palace Boutique
Sabrina Palace Boutique Hotel
Sabrina Golden Palace Boutique Hotel Kuala Lumpur
Sabrina Golden Palace Boutique Kuala Lumpur
Sabrina Goln Palace Boutique
Esperanza Hotel Hotel
Esperanza Hotel Kuala Lumpur
Esperanza Hotel Hotel Kuala Lumpur

Esperanza Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 14 out of 52 reviews" "
Rating 8 - Good. 1 out of 52 reviews" "
Rating 6 - Okay. 5 out of 52 reviews" "
Rating 4 - Poor. 10 out of 52 reviews" "
Rating 2 - Terrible. 22 out of 52 reviews" "

4.6/10

Cleanliness

5.6/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Esmaeil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing about this place is the location. That’s all. The Rest is we’re Bad . There are . Cockroach on all over the please . It’s not clin at all. The only on good gays there heis men is Kamal
Stayed 5 nights in Dec 2017

4/10 Poor

Yu, Tokyo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Damp and smelly room
The hotel is located next to the central shopping area of KL, and I never felt inconvenient staying there. If access to the central area is the top priority, at least it will never let you down. So the problem lies in the room condition. Once I got into the hotel, I was welcomed with the smell typical of damp and badly maintained house. Sad to say that It was the same in my room. (Although it might be the problem of entire hotel, and maybe the building itself, as most of the buildings in the block looked pretty old.) Many of the facilities in the room, including air conditioner and hot shower, were not working. It was not the worst hotel that I have stayed so far, but I couldn't help thinking that I got what I paid for.

2/10 Terrible

Ken, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is location shopping and food place
Hotel is very old and no upgrade. My room is smell dirty floor and not hot shower unpleasant clean not upgrade. Lousy....

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny. Noisy. Dirty.
Awful room. Dirty bathroom. No toilet roll. Tiny. Noisy. Shocking. Accosted in hallway by homosexuals. Guests in hallway with loud video phone conversations & music. Asked for massage in and out of hotel. Damp smell everywhere. Dodgy guests. Dodgy staff. Wore flip flops in shower it was so unclean. Hole in wall spurted dirt when I operated the 'old' shower by mistake. Pitch black box. No window. Freezing aircon, either full on or off. Bed bugs. Disaster.

4/10 Poor

Peter S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel
The hotel is FILTHY. The rooms are extremely small. I have to open my bag on the bed. The bed was old. The sink drains onto the bathroom floor, then into the drain-hole. There was hair and stuff from the previous occupant. There is no room service at all. One night the single bulb in the room went out at 9 PM. The receptionist told me nothing can be done until the next morning. I had to grope in the dark all night. The budget hotels in Chungking Mansion in Hong Kong are much better AND cheaper considering that's in Tsim Sha Tsui in Hong Kong.

2/10 Terrible

Franklin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for 3 nights without staying the room at all. Fee was non-refundable? The room was not clean and the smell of cigars. are all over the room, especially in the bed. Unforgetable experience! Sorry.

4/10 Poor

hafiz, Kuala Lumpur

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad hotelier
The staff gave me room with faulty air conditioning. The hot shower wasn't working.he said that somebody would come an fix the problems but none coming till next day

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Ken, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly, dirty

4/10 Poor

elliott family, newcastle australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible hotel, good location
Location is excellent but hotel was dire. The door lock, tv, hot water service all didn't work. The room was a family room with 2 double beds but so small you could t walk around the beds and couldn't open the door when bags in the room. The linen was clean and beds comfy but rest of room and bathroom filthy. The staff were friendly and let us change rooms to one situated away from the noisy road

10/10 Excellent

kamziah, brunei

Liked: Cleanliness, staff & service, room comfort
Need window n little big space in the room

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
Room was dirty with bugs, TV did not work, and bathroom was terribly maintained was leaking into the room meaning the entire room was soaking wet. I know you get what you pay for but there are much better hotels available for same price.

4/10 Poor

Jason, Cebu, Philippines

Disliked: Cleanliness, property conditions & facilities
Hotel is very close to bukit bintang train station
At first we had difficulty locating the hotel. The location of the hotel is close to train station most of all from shopping area and famous street food street jalan alor. If you are in a budget travel this hotel i can recommend to you. Regarding on cleanliness you cannot guarantee quality. If your purpose is just a place to take a rest its fit on your budget need. They have wifi and hot and cold water bending machine. We took the standard room with a stay for 4D3N. Next time we travel to KL will back to stay here.

2/10 Terrible

Abhijit Biswas, dhaka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disgusting hotel ever I seen
super 3rd class, never go there again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Location and Facilities
Staff were excellent. Room exceeded expectations. Complimentary wifi, plus allowed the use of an additional room to shower several hours after checkout. Location was perfect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatifulllllll stay. A very special one!!
The location of this hotel is superb.Staff is courteous... Loved every bit of the stay. nice room.

10/10 Excellent

john right, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable
The environment is very welcoming, from the lobby to the rooms. The staff are very friendly and helpful. Sabrina golden palace hotel is a very convenient and affordable hotel located in the centre of Bukit Bintang.

10/10 Excellent

richard, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location
Clean room & toilet! that's very important. location is good, walkable distance to shopping centres; lot 10 (5 minutes), pavilion (10 -15 minutes), low yat (5 minutes), Berjaya Times Square (10 -15 minutes). Room clean and confortable, friendly staff , strong wifi , I recommend everybody

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Very good”
Excellent location, close to the bars and Jalan Alor street with awesome Chinese food. Safe area, walking distance to most things.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Nice Vacation”
The room was very comfortable, Good price. Superb value for money, excellent location, helpful staff, spacious rooms

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in.
Great hotel, very clean. My family and I enjoyed staying here. Great location as well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had great time
The internet connectivity was great. Clean and spacious rooms. Well maintained.Great location near shops and food outlets.

10/10 Excellent

john, ubited kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and service
Nice and clean room , beautiful lobby , helpful staff . Great location main Bukit bintang street 2 minute walk to bP plaza and lowyat. Specially I like this hotel price very affordable everybody pay easily.

10/10 Excellent

JOHN ABRAHIM, asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Excellent location, good value for money”
We stayed here with family (2 kids) in December 2015. The best part of the hotel is its location. Right behind was Jalan Alor - you get fabulous street food. All kinds of restaurants, malls were within walking distance. Evening was interesting with all kinds of road side setup of karaoke, painters, and so on. We had booked family room...

10/10 Excellent

michael, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous location
Nice room , friendly staff , attractive Lobby special I like this hotel rate , this rate u can't find hotel in Bukit bintang. Surrounding many shopping mall like BP plaza, pavilion , lot 10 and time square. 24 hour famous food street Jalan alor , 3 min walk monorail train station n 24 hour taxi service. I recommended those friend who have limited budget.