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Hotel Maya Kuala Lumpur City Center

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Maya Kuala Lumpur City Center

Indoor pool, pool loungers
Food and drink
Reception
Grand Premier Room
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
138, Jalan Ampang, Kuala Lumpur, 50450
  • Petrosains Science Discovery Centre
    6 min walk
  • Petronas Twin Towers
    6 min walk
  • Suria KLCC Shopping Centre
    8 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    47 min drive

Room options

View all photos for Grand Premier Room

City view

Grand Premier Room

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Room

Heritage Room

Heritage Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Extra beds

Premier Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Hotel Kuala Lumpur
Pool
Kids pool
Parking included
Restaurant
4.4 out of 5, Excellent, (1003)
The price is NZ$192
for 1 night
includes taxes & fees
5 Dec - 6 Dec
DoubleTree by Hilton Hotel Kuala Lumpur

About the area

Kuala Lumpur

With a stay at Hotel Maya Kuala Lumpur City Center, you'll be centrally located in Kuala Lumpur, within a 10-minute walk of Petrosains Science Discovery Centre and Petronas Twin Towers. .This luxury hotel is 0.7 mi (1.1 km) from Kuala Lumpur Convention Centre and 0.7 mi (1.1 km) from KLCC Park.

What's nearby

  • Petronas Twin Towers - 6 min walk - 0.6 km
  • KLCC Park - 9 min walk - 0.8 km
  • Kuala Lumpur Convention Centre - 11 min walk - 0.9 km
  • Pavilion Kuala Lumpur - 2 min drive - 2.2 km
  • Kuala Lumpur Tower - 3 min drive - 1.9 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪WET Deck - ‬3 min walk
  • ‪Ramah Tamah - ‬1 min walk
  • ‪Yen - ‬2 min walk
  • ‪Kobanas Cafeteria - ‬5 min walk
  • ‪Gerai Kuih & Nasi Lemak - ‬2 min walk

About this property

Hotel Maya Kuala Lumpur City Center

Luxury Kuala Lumpur hotel in Golden Triangle with 2 restaurants
Hotel Maya Kuala Lumpur City Center offers 284 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature premium bedding. Cable television is provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 284 air-conditioned guestrooms. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.
Be sure to enjoy recreational amenities, including an indoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local and international cuisine at Maya Brasserie, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Maya Brasserie - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
La Bodega - This bistro specializes in local and international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 58 for adults and MYR 29 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Maya Brasserie
  • La Bodega

Things to do

  • Fitness centre
  • Indoor pool
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Renovated entire property – March 2020
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Airport shuttle fee: MYR 191.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Hotel Maya Kuala Lumpur
Kuala Lumpur Hotel Maya
Kuala Lumpur Maya Hotel
Maya Hotel Kuala Lumpur
Maya Kuala Lumpur
Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur
Maya Kuala Lumpur City Center
Hotel Maya Kuala Lumpur City Center Hotel
Hotel Maya Kuala Lumpur City Center Kuala Lumpur
Hotel Maya Kuala Lumpur City Center Hotel Kuala Lumpur

Hotel Maya Kuala Lumpur City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 325 out of 1001 reviews" "
Rating 8 - Good. 352 out of 1001 reviews" "
Rating 6 - Okay. 183 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 62 out of 1001 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Osama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ANABEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Xavier

Travelled with family
👍
well located and good facilities
Stayed 4 nights in Aug 2024

8/10 Good

SEE

Business traveller
Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Yuki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no people in the valet car park.
Stayed 1 night in Jul 2024

6/10 Okay

Rameem

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The condition of the rooms wasn't too great. The flush in toilet doesn't work, the curtains are falling off, the mattress was basically stained brown. There's a school attached to this hotel which wasn't pleasant. We would see kids congregating at the front and some stay in the hotel. You can hear them running around and making noise. Fire alarm went off at 2.30am once and it was a false alarm but they hadn't told anyone that it was a false alarm unless you called reception. We didn't risk it so a few of us walked down the emergency stairs. Once we got to the bottom, the emergency door was shut. We pressed the buzzer for the door to be released but this didn't work. We called reception no answer. Majority of the guests just stood outside their rooms in limbo not knowing what to do. So poor and unprofessional. Amongst all this the school kids were joking around running up and down the halls like it was all a joke.
Stayed 12 nights in Jun 2024

10/10 Excellent

Mohd Nabil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Alexander, Woodlands

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
hotel is very tired. Limited facilities, rooms have bad windows and are noisy. The Wi-Fi is appalling and the mobile signal is poor. the room key cards are temperamental, I had to twice get the room key recoded. The lifts are VERY Slow, which makes getting a key reset a real saga.
Stayed 5 nights in Jun 2024

8/10 Good

Hans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

CHARINA

Travelled with family and small children
Liked: Cleanliness
Hotel facilities need to be updated to attain 3 star or More .
Stayed 1 night in Jun 2024

10/10 Excellent

Tanera

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Amber

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Masnor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Maya
The room is clean and the bed are comfortable. This is our repeated stay here. Friendly check-in staff. It’s very close to Petronas twin towers, Suria KLCC and lots of eateries within walking distance. Free parking at the basement and the room rate is reasonable.
Stayed 1 night in May 2024

2/10 Terrible

Umar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff broke down communication
Stayed 2 nights in May 2024

8/10 Good

MUWAFFAQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

SEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view n walking distances to food area
Stayed 2 nights in May 2024

10/10 Excellent

Abdul Rahman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, amenities
Convenient location for first time tourist.
Stayed 2 nights in Mar 2024

10/10 Excellent

venkata madhu kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
slay
it was slay
Stayed 3 nights in Mar 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is pretty modern, but the front-desk seems like they don't care. The swimming pool is small, but the gym looked ok. Trying to get a taxi from this location is difficult with it being close to The Petronas Towers and KLCC mall.
Stayed 3 nights in Feb 2024

10/10 Excellent

JAMILAH

Stayed 5 nights in Mar 2024

10/10 Excellent

SEE

Stayed 2 nights in Mar 2024

2/10 Terrible

Simon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is rated VIP in Expedia and as a member is not up to the expectations, for same price is many good options the only reason for me to stay there was 1. The VIP perks which was not honored and 2. Location which is very good indeed. The property charge me early check in when I have as a benefit with Expedia, that was wrong, I wasn’t acknowledge and brief about anything else, the conditions of the rooms are deplorable and I found bed bugs and cockroaches in my room 1510, I couldn’t sleep, good I was there only for one night and for sure I will not go back.
Stayed 1 night in Mar 2024

8/10 Good

Jozef

Stayed 1 night in Feb 2024