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Mercure Kuala Lumpur Shaw Parade

4.0 star property

Photo gallery for Mercure Kuala Lumpur Shaw Parade

Exterior
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
International cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
No. 152, Jalan Changkat Thambi Dollah, Kuala Lumpur, Selangor, 55100
  • Berjaya Times Square
    ‪7 min walk‬
  • Sungei Wang Plaza
    ‪7 min walk‬
  • Lot 10 Shopping Centre
    ‪10 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

Room options

View all photos for Privilege, Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Queen Bed

  • 26.4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Queen Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Privilege Luxe)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed (Privilege Luxe)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 2 Single Beds (Classic)

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 Queen Bed (Classic)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Kuala Lumpur City Centre by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1004)
The price is NZ$100
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Holiday Inn Express Kuala Lumpur City Centre by IHG

About the area

Kuala Lumpur

A stay at Mercure Kuala Lumpur Shaw Parade places you in the heart of Kuala Lumpur, within a 15-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur. .This hotel is 0.6 mi (1 km) from Jalan Alor and 1.7 mi (2.8 km) from KLCC Park.

What's nearby

  • Berjaya Times Square - 7 min walk
  • Jalan Alor - 13 min walk
  • Pavilion Kuala Lumpur - 15 min walk
  • Petronas Twin Towers - 4 min drive
  • KLCC Park - 4 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Imbi Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Mercure KL Lobby Lounge - ‬5 min walk
  • ‪Keong Kee Herbal Soup - ‬1 min walk
  • ‪Hee Lai Ton Restaurant @ Shaw Parade喜来登（半山芭）海鲜酒家 - ‬2 min walk
  • ‪Restaurant Ah Koong 亚坤纯正西刀鱼丸 - ‬3 min walk
  • ‪悦心軒素食館 - ‬1 min walk

About this property

Mercure Kuala Lumpur Shaw Parade

Central hotel with a fitness center connected to a shopping center in Kuala Lumpur
Mercure Kuala Lumpur Shaw Parade offers 213 air-conditioned accommodations with safes and slippers. 45-inch LED televisions come with satellite channels. Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 213 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Chorak or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the poolside bar. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Chorak - This restaurant specializes in international cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 10.00 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 63 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar
  • Room service available

Restaurants on site

  • Chorak

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 45-inch LED TV
  • Satellite channels

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 130.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 63 per person
  • Self parking fee: MYR 10.00 per night
  • Rollaway bed fee: MYR 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Shaw Parade Hotel
Mercure Shaw Parade
Mercure Kuala Lumpur Shaw Parade (opening January 2017)
Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Kuala Lumpur Shaw Parade Kuala Lumpur
Mercure Kuala Lumpur Shaw Parade Hotel Kuala Lumpur

Mercure Kuala Lumpur Shaw Parade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 423 out of 834 reviews
Rating 8 - Good. 327 out of 834 reviews
Rating 6 - Okay. 69 out of 834 reviews
Rating 4 - Poor. 8 out of 834 reviews
Rating 2 - Terrible. 7 out of 834 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Seng Yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfort But bad sound proof
The good: The property is clean and comfortable, with a convenient location close to major attractions. The room faces away from the road, ensuring no traffic noise. The bad: Soundproofing is poor; conversations from neighboring rooms are clearly audible. Additionally, parking incurs an extra charge.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lindawati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff & service were excellent. Cannot fault the staff. Spoilt for choice at breakfast. The room was lovely although I would've preferred one with a bath but that's ok. The surrounds is shabby but that's just the area it's located at. It's very close to Time Square and short distance to Lalaport if shopping is your thing. Note to self...don't use Google Maps for walking directions. It'll lead you up the garden path!
Stayed 4 nights in Nov 2024

6/10 Okay

Dalip

Travelled with family
Housekeeping and friendliness was under par.
Stayed 4 nights in Nov 2024

6/10 Okay

Azura

Stayed 2 nights in Oct 2024

8/10 Good

Mr Chung Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Poh Keyong

Stayed 3 nights in Sep 2024

10/10 Excellent

CHERYL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel 🤗 Breakfast was good! Close to Time Square. Beds comfy , great showers
Stayed 5 nights in Oct 2024

10/10 Excellent

Ahmad Fardeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great service
Stayed 8 nights in Sep 2024

10/10 Excellent

Jemima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I thoroughly enjoyed our stay at this hotel. Lovely views of city from the rooms and lift lobby. Great housekeeping and room furnishing and design. Bed was very comfortable. Many thanks to all the staff at Mecure klsp for the wonderful hospitality.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kareen Canares

Travelled with group
Liked: Property conditions & facilities
I wish i can stay longer i like the hotel is good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Mathieu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel near everything! I totally recommend it. 5 stars!
Stayed 13 nights in Sep 2024

8/10 Good

Saninder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is clean, staff are helpful and kind. However, the location isn’t that great or walkable to most places of interest in Kuala Lumpur. You have to be prepared to call a taxi in order to explore the city. Nevertheless, given the price point of the hotel it’s definitely worth the price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dal Rae

Liked: Cleanliness, staff & service, property conditions & facilities
I liked staying here!
Stayed 3 nights in Sep 2024

8/10 Good

Waihei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place and would recommend. Better if you have your own ride but not needed. Transportation is inexpensive there.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Worn out rooms, faulty amenities. Average stay.
Being part of the Accor group and also the Mercure brand, we had expected the same standards from this hotel. However, we were very disappointed during our stay. Check-in was slow and the staff was constantly on the computer without telling us what they were doing. We had spent almost close to 30 mins checking in. The room was a letdown. Upon going into my room after check-in, the minibar drawer still has trash and opened packets of sugar and coffee, and I had to call housekeeping again to clean up. I had even caught a roach in the evening after I came back from my dinner. The down light and the light on the toilet mirror was faulty, making the toilet so dimly litted. There are also cracks on the walls and dirt on the carpet, even after housekeeping was done. Overall, the room looks and feels dirty even after cleaning. Perhaps a refurbishment will do them good. This is definitely not what I expect from a 4-star hotel and also from a renowned hotel group. I will definitely reconsider going back to this hotel when I'm back in KL in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aceess to the main attractions
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did pay for tourist tax but didn’t rec the receipt fm the staff when we check in
Stayed 2 nights in Aug 2024

8/10 Good

Farzana

Liked: Cleanliness, staff & service, property conditions & facilities
Very hard to get taxi around
Stayed 3 nights in Aug 2024

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for a 4 stars Hotel. Room is quite big with sofa and area to put luggage. Toilet is big also with seperate bathroom and big vanity top. The room fridge has some stain inside. Swimming pool has a nice view of the City. Staffs were friendly and able to understand English. Surrounding area has many food option and short walking distance to Berjaya Time Square and Lalaport, a new and big shopping mall. Just have to be careful when crossing the road to Bejaya Time Square.
Stayed 1 night in Aug 2024

10/10 Excellent

Aloysius

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Bandana, auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great. Nice clean and service very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Piotrek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Katharina

Liked: Cleanliness, staff & service
Pleasant enough stay for 4 nights. However some things that made the stay not enjoyable, completely filthy under the bed, I’m talking crayons, plastic and all sorts. Did not feel safe standing outside all the time for a cigarette. On the last night there was a ‘party’ with a huge obnoxious group. Meant I could not enjoy the skyline one last time, have a drink at the bar, or smoke as they surrounded me, all drunk and uncomfortably close. Also the air con in the room is hard to regulate, either too hot or too cold. I will say that all the staff were fantastic and very helpful during my stay, so 5 stars to them! Easy enough to jump in a grab to get to main tourist attractions.
Stayed 4 nights in May 2024