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Mercure Kuala Lumpur Shaw Parade

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Kuala Lumpur Shaw Parade

Front of property
Reception
International cuisine
Daily continental breakfast (MYR 63 per person)
Eco-friendly toiletries, hair dryer, slippers, bidet

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • 24/7 front desk
  • Parking available

Explore the area

Map
No. 152, Jalan Changkat Thambi Dollah, Kuala Lumpur, Selangor, 55100
  • Berjaya Times Square
    7 min walk
  • Keong Kee Herbal Soup
    1 min walk
  • Imbi Station
    7 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Room options

View all photos for Privilege, Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Queen Bed

  • 26.4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Queen Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Privilege Luxe)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed (Privilege Luxe)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 2 Single Beds (Classic)

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 Queen Bed (Classic)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Outdoor pool

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Free WiFi
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4.3 out of 5, Excellent, (1003)
The price is NZ$103
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Oasia Suites Kuala Lumpur

About the area

Kuala Lumpur

A stay at Mercure Kuala Lumpur Shaw Parade places you in the heart of Kuala Lumpur, within a 15-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur. .This hotel is 0.6 mi (1 km) from Jalan Alor and 1.7 mi (2.8 km) from KLCC Park.

What's nearby

  • Berjaya Times Square - 7 min walk
  • Jalan Alor - 13 min walk
  • Pavilion Kuala Lumpur - 15 min walk
  • Petronas Twin Towers - 4 min drive
  • KLCC Park - 4 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Imbi Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Mercure KL Lobby Lounge - ‬5 min walk
  • ‪Keong Kee Herbal Soup - ‬1 min walk
  • ‪Hee Lai Ton Restaurant @ Shaw Parade喜来登（半山芭）海鲜酒家 - ‬2 min walk
  • ‪Restaurant Ah Koong 亚坤纯正西刀鱼丸 - ‬3 min walk
  • ‪悦心軒素食館 - ‬1 min walk

About this property

Mercure Kuala Lumpur Shaw Parade

Central hotel with a fitness center connected to a shopping center in Kuala Lumpur
Mercure Kuala Lumpur Shaw Parade offers 213 air-conditioned accommodations with safes and slippers. 45-inch LED televisions come with satellite channels. Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 213 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Chorak or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the poolside bar. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Chorak - This restaurant specializes in international cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 10.00 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 63 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar
  • Room service available

Restaurants on site

  • Chorak

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 45-inch LED TV
  • Satellite channels

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 130.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 63 per person
  • Self parking fee: MYR 10.00 per night
  • Rollaway bed fee: MYR 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Shaw Parade Hotel
Mercure Shaw Parade
Mercure Kuala Lumpur Shaw Parade (opening January 2017)
Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Kuala Lumpur Shaw Parade Kuala Lumpur
Mercure Kuala Lumpur Shaw Parade Hotel Kuala Lumpur

Mercure Kuala Lumpur Shaw Parade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 418 out of 826 reviews" "
Rating 8 - Good. 325 out of 826 reviews" "
Rating 6 - Okay. 69 out of 826 reviews" "
Rating 4 - Poor. 8 out of 826 reviews" "
Rating 2 - Terrible. 6 out of 826 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Waihei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place and would recommend. Better if you have your own ride but not needed. Transportation is inexpensive there.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Worn out rooms, faulty amenities. Average stay.
Being part of the Accor group and also the Mercure brand, we had expected the same standards from this hotel. However, we were very disappointed during our stay. Check-in was slow and the staff was constantly on the computer without telling us what they were doing. We had spent almost close to 30 mins checking in. The room was a letdown. Upon going into my room after check-in, the minibar drawer still has trash and opened packets of sugar and coffee, and I had to call housekeeping again to clean up. I had even caught a roach in the evening after I came back from my dinner. The down light and the light on the toilet mirror was faulty, making the toilet so dimly litted. There are also cracks on the walls and dirt on the carpet, even after housekeeping was done. Overall, the room looks and feels dirty even after cleaning. Perhaps a refurbishment will do them good. This is definitely not what I expect from a 4-star hotel and also from a renowned hotel group. I will definitely reconsider going back to this hotel when I'm back in KL in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aceess to the main attractions
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did pay for tourist tax but didn’t rec the receipt fm the staff when we check in
Stayed 2 nights in Aug 2024

8/10 Good

Farzana

Liked: Cleanliness, staff & service, property conditions & facilities
Very hard to get taxi around
Stayed 3 nights in Aug 2024

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for a 4 stars Hotel. Room is quite big with sofa and area to put luggage. Toilet is big also with seperate bathroom and big vanity top. The room fridge has some stain inside. Swimming pool has a nice view of the City. Staffs were friendly and able to understand English. Surrounding area has many food option and short walking distance to Berjaya Time Square and Lalaport, a new and big shopping mall. Just have to be careful when crossing the road to Bejaya Time Square.
Stayed 1 night in Aug 2024

10/10 Excellent

Aloysius

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Bandana, auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great. Nice clean and service very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Piotrek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Katharina

Liked: Cleanliness, staff & service
Pleasant enough stay for 4 nights. However some things that made the stay not enjoyable, completely filthy under the bed, I’m talking crayons, plastic and all sorts. Did not feel safe standing outside all the time for a cigarette. On the last night there was a ‘party’ with a huge obnoxious group. Meant I could not enjoy the skyline one last time, have a drink at the bar, or smoke as they surrounded me, all drunk and uncomfortably close. Also the air con in the room is hard to regulate, either too hot or too cold. I will say that all the staff were fantastic and very helpful during my stay, so 5 stars to them! Easy enough to jump in a grab to get to main tourist attractions.
Stayed 4 nights in May 2024

10/10 Excellent

stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice hotel. In a downtown area with some nice places to eat local food at cheap prices / the hotel. Has an odd traffic situation around it and can be hard to get to some days via grab / rooms are very nice and well appointed with nice shower gel / breakfast was good not sure about peas for breakfast but other wise 3/5 for that.
Stayed 3 nights in May 2024

10/10 Excellent

RAMDIAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was allowed to check in earlier than 3 pm. Very helpful & friendly staff.
Stayed 7 nights in May 2024

10/10 Excellent

RYOSUKE

Liked: Cleanliness, staff & service, property conditions & facilities
Very near to the center of KL
Stayed 2 nights in May 2024

6/10 Okay

Lloyd

Travelled with group
Liked: Cleanliness
Upon arrival it was pouring with rain, the hotel blocks their entrance with a no parking sign, so guests get drenched getting out of the taxi and fetching their suitcases from the boot of the car. No one offers to help make light work of the situation either. The rain fall off from the overhang of course drenches one even further before getting inside. So not a good start to any check-in. The rooms are not well sound proofed either, you can hear people coming and going from their rooms, talking, and cleaners outside working. I have travelled for over 24 years globally, there are better choices out there. So, would I stay again, sadly no. Overall the staff though are very friendly, polite and try hard.
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent, staff were friendly & the view from the elevator lobby on the top floor was absolutely spectacular. Would definitely use this hotel again in the future.
Stayed 8 nights in Apr 2024

8/10 Good

Raymond, Pasadena

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Berjaya Times Square mall made it convient for food and shopping. Great deals in this mall. Also it is huge.
Stayed 1 night in Mar 2024

10/10 Excellent

Mehfooz Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Hotel Shaw Parade
Good location to stay and value for money. Breakfast selection could have been better.
Stayed 1 night in Mar 2024

10/10 Excellent

Sahar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff we always stay there since this hotel opens
Stayed 5 nights in Jan 2024

10/10 Excellent

HALIM

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Mercure Kuala Lumpur , and I must say it was an absolutely delightful experience from start to finish . thanks to all staff .
Stayed 5 nights in Jan 2024

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Hafiz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Yik Kuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Starbucks outlet at the lobby is nice !
Stayed 2 nights in Dec 2023

8/10 Good

CHOP CHANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessible to Lalaport, Berjaya Time Square and many local eateries around the Hotel.
Stayed 2 nights in Nov 2023