8/10 Good
Matthew
Travelled with partner
29 Sept 2025
Liked: Staff & service
It's a wonderful location! The building however, is older and needs quite a bit of maintenance work. We had a booking for 16 nights. The first 9 nights, we stayed in an older room - the shower leaked through the wall and there was black mold. We could not take a shower longer than 3-4 minutes as a result or the leak would go through the wall into the bedroom (where we lined towels against the wall). The lock on the door broke as well - so we had to move into another room for the last few nights, which was renovated and much better. We left the hotel 2 nights early and management would not issue a refund for those 2 nights (despite our paying for 14 nights already and Expedia requesting a refund for the 2 nights we would not sleep there on our behalf). Staff of the hotel were very friendly though. I recommend staying here for guests seeking a discounted room who do not expect rooms to be in perfect condition. It's a quiet neighborhood away from the noise of Bukit Bintang and it is walking distance from nice area of KUL. Nice having the washing machine and kitchen area in the suite!
Matthew
Stayed 15 nights in Sep 2025
