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For the price we paid, we really don't have any complaints. Overall the property is older and not so well maintained. The lobby features are broken, the buttons on the lift are missing, and the TV only has 3 working channels. No teaspoon provided in the room either. But the staff are friendly and try to help as much as they can. I got the hotel because it came with a gym. The gym is very comprehensive but it didn't belong to the hotel. It was a private gym. So every time you want to go to the gym, you will need to go to the lobby and one of the staff will come with you to the gym to sign you in. Kind of a hassle.
Not very accessible with a car so we had to get a grab everywhere we went. Unlikely that we would go back to the hotel.
Air con barely working. White bed linen had yellow stains on it. Room was not made up and toiletries not replenished despite asking. Stains on the wall! Basically very tired looking
Would say it is ok for a one night stay if you only want somewhere to lay your head
Lots of ants in the room, door doesn't close properly, cleaners are observant enough even when Make Up Room sign was displayed for many hours, car park isn't open 24hrs and forced to park outside and got fined by local authorities as the area is very popular and the police love to give out illegal parking summons. This isn't a true hotel and the property management of the mixed development on which Qliq sits on couldn't even help when I issued a complaint about my inability to enter the car park after a late night out. For aircon control, only temperature can be set, but you are barred from controlling the fan speed. Reception only works till 11pm and getting good service from the front desk is non-existent. Google Maps also led me on a route that doesn't connect to the hotel, which led me on a very long return route while paying tolls twice!
First time Malaysia, Starbuck coffee staff very courtesy.hotel stffs too. Happy to be here. location excellent.bus to close mall walking distance 15 mins
Check in time was stated 9am. When I went to check in around 10 , I was told that my room was still occupied. When I told her check in time was stated 9 am, I was told that it is subjected to availability.
Making up room was also on a request basis.
Place a little run down and dirty. Toilet has brown Tom and towels and yellowish
Chiew Khim
6/10 Okay
LEONG
7 Sept 2022
Liked: Cleanliness, staff & service, room comfort
In the night no front desk reception service. Instead using security and security sleep At the front desk
Worst hotel ever! No aircon in the lobby and corridors. No make up room service with COCKROACHES all around the rooms!!!
Eddy
Stayed 3 nights in Aug 2022
4/10 Poor
Chee Eng
Business traveller
21 Jul 2022
Not so good especially parking. The parking clamping area are confuse and did not alert by hotel. I got fined by RM50 by building management. Very bad experience