See all properties
Save

Royale Chulan Kuala Lumpur

5.0 star property

Photo gallery for Royale Chulan Kuala Lumpur

Property grounds
Dining
Property amenity
Outdoor pool
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Parking available

Explore the area

Map
No. 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, 50450
  • Kuala Lumpur Convention Centre
    ‪9 min walk‬
  • Pavilion Kuala Lumpur
    ‪9 min walk‬
  • KLCC Park
    ‪10 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Studio Twin

Studio Twin

Studio Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin

Minibar, in-room safe, desk, laptop workspace

Superior Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Royale Club Twin

Royale Club Twin

Royale Club Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

Studio King

Studio King

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin

Minibar, in-room safe, desk, laptop workspace

Premier Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier King

Premier King

Premier King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Minibar, in-room safe, desk, laptop workspace

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Royale Club King

Minibar, in-room safe, desk, laptop workspace

Royale Club King

  • Sleeps 2
  • 1 King Bed

Similar properties

Suite, 1 King Bed, Terrace | Living area

DoubleTree by Hilton Hotel Kuala Lumpur

  • Pool
  • Kids pool
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, (1013)
The price is NZ$142
for 1 room
includes taxes & fees
18 Mar - 19 Mar
DoubleTree by Hilton Hotel Kuala Lumpur

About the area

Kuala Lumpur

Located in Kuala Lumpur (Kuala Lumpur City Centre), Royale Chulan Kuala Lumpur is within a 15-minute walk of Pavilion Kuala Lumpur and KLCC Park. .This luxury hotel is 0.8 mi (1.2 km) from Suria KLCC Shopping Centre and 0.5 mi (0.8 km) from Kuala Lumpur Convention Centre.

What's nearby

  • Pavilion Kuala Lumpur - 9 min walk - 0.8 km
  • KLCC Park - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 15 min walk - 1.3 km
  • Berjaya Times Square - 17 min walk - 1.5 km
  • Petronas Twin Towers - 18 min walk - 1.6 km

Getting around

  • Conlay MRT Station - 3 min walk
  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Sedap Restaurant - ‬3 min walk
  • ‪Spice Garden Imperial - ‬2 min walk
  • ‪L1, Menara Chulan - ‬1 min walk
  • ‪Eden Village - ‬4 min walk
  • ‪Warisan Cafe - ‬2 min walk

About this property

Royale Chulan Kuala Lumpur

Luxury hotel with a full-service spa and a health club
Royale Chulan Kuala Lumpur offers 402 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Telaga Bunga Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 402 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Royale Chulan Kuala Lumpur has a restaurant on site.
Warisan Cafe - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (MYR 5.00 per day)
  • Valet parking on site (MYR 25.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 77 per person
  • 1 restaurant
  • 1 poolside bar
  • Room service available

Restaurants on site

  • Warisan Cafe

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 150.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 77 per person
  • Covered self parking fee: MYR 5.00 per day
  • Valet parking fee: MYR 25.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MYR 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Chulan
Chulan Kuala Lumpur
Kuala Lumpur Royale Chulan
Royale Chulan
Royale Chulan Hotel
Royale Chulan Hotel Kuala Lumpur
Royale Chulan Kuala Lumpur
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel
The Royale Chulan Kuala Lumpur Hotel
The Royale Chulan Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel
Royale Chulan Kuala Lumpur Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel Kuala Lumpur

Royale Chulan Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1003 reviews
Rating 8 - Good. 314 out of 1003 reviews
Rating 6 - Okay. 109 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel full of friendly and attentive staff. The facilities are a bit dated but in good working order. The location is not ideal for those who want to walk to shops or public transport as it is about 10 to 15 minutes walking away from other restaurants or shops. But in good weather the walk is pleasant though some might find it a bit intimidating after dark (I encountered no issues).
Stayed 5 nights in Nov 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alcohol Free Hotel.
Great Hotel and wonderful staff, but recently they stop serving alcohol. It clearly suits their predominantly Muslim Clientele, but as westerner it was disappointing for me.
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Nice Traditional hotel great stay!
Stayed 1 night in Nov 2024

6/10 Okay

hock

Travelled with group
Disliked: Amenities, property conditions & facilities
Came back after dinner and 1 towel was missing. Called reception and they said they'll send right away. None. Had to share towel. Safe not working. Rain shower not working. Poor rom facility. Breakfast was good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Selvaraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast is legendary, staff are very attentive and friendly. Surrounding infrastructure (footpaths etc) let it down
Stayed 14 nights in Sep 2024

8/10 Good

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just love it.
Stayed 1 night in Sep 2024

6/10 Okay

Dexter

Travelled with partner
The room that the first day we stayed was smelly and mosquito in the room. We requested for cleaner and no mosquito room for the next two more days we stayed. We wish that they should dust the table and chair .
Stayed 2 nights in Sep 2024

2/10 Terrible

Syed

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Looks good from outside but if entering your room is so bad 2 times change my room still is same . In future never have to go back again.
Stayed 4 nights in Sep 2024

6/10 Okay

Christophe

Business traveller
Average hotel in centre of Kuala Lumpur
Average hotel. Need extended renovations. Two restaurants closed. Only one open. Ils looking.
Stayed 4 nights in Sep 2024

6/10 Okay

Alex

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It’s 5-star but only the exterior, the interior is more like 2-star condition. Moldy bathroom, peeled wallpapers, old 720i TV, barebone gym facility. It’s in Bukit Bintang, the center of downtown KL, but it takes an 11-minute walk to the closest convenience store, or 12 minutes to the closest MRL station. That’s inconvenient. Well, you get what you pay for. True 5-star hotels in Bukit Bintang costs almost twice as much.
Stayed 4 nights in Aug 2024

8/10 Good

Diana, Napier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and bathroom. Our only issue was a shortage of hot water for our first two days. Once fixed, we had nomissues.
Stayed 2 nights in Aug 2024

6/10 Okay

Rajendra

Disliked: Cleanliness
Carpet was dirty and I could feel hair under my feet. The seal around the shower was worn out So water would flow into bathroom making floor slippery. The room cleaner did not leave a floor towel so I had to ask for one
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great buffet but showing its age
The hotel must have been excellent once, it’s showing its age. My couch had rips in the leather, paint peeling in the halls. The breakfast buffet was amazing but the other in house restaurants were closed. The hotel is dry now, no notice that bar was closed. My bed and pillows were very comfortable but the A/C was on maximum everywhere using lots of energy and making the indoor spaces very cold.
Stayed 9 nights in Jun 2024

8/10 Good

Nanzaddorj

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old hotel that needs some renovation. But for the price you pay, its good enough.
Stayed 7 nights in Jun 2024

10/10 Excellent

Shai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel not far from Petronas Towers
Great hotel just a short walk from Petronas towers and the nearest MRT station. Room was great for the price we paid. Lots of space and a big bathroom. The pool at the hotel was fantastic and breakfast was really good.
Stayed 4 nights in May 2024

10/10 Excellent

Josh

Stayed 3 nights in May 2024

10/10 Excellent

Soon Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is always the best.
Stayed 1 night in May 2024

8/10 Good

Chris

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff really make this hotel great! All the staff are wonderful including the conigrees (who arranged taxis, tours, luggage collection and delivery to the rooms), the door staff, receptionists, cleaners, waitress and waiters. They are amazing as they are all polite, friendly and helpful. Although the rooms are nice and spacious but they do need a deep clean in corners and around the edges of the room and there were a few stains on the carpet. The corridors and room doors could do with a newer coat of paint but overall good choice of hotel. I would stay at this hotel again just for the staff and the food is also excellent plentiful with lots of choices for breakfast. The main reception, restaurants and pool give a 5 star feel but rooms are more 4 star.
Stayed 2 nights in May 2024

4/10 Poor

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Definitely NOT a 5* hotel. The public areas are classy and well presented. However the bedroom we initially had was dated and tired. Also the shower didn’t work properly and a bedside lamp was clearly dangerous with the inline switch missing and replaced with some loosely fitting insulation tape. It took two asks to get the shower working and I eventually had to take the lamp down to reception . Clearly guest safety is not a priority here. In the bathroom seals were brown as was grout around the bath After two nights we went out on our third day coming back to find the toilet deposited with waste that came from another room. Flushing it didn’t make it go away. We went out for the evening and they assured us it would be fixed while we were out. We got back at 11pm to find that it had not been attended to. The reluctantly placed us in a much better room after. However we had already had two nights out of the four in a wholly substandard room. The breakfast buffet was intensive but much often cold. This all placed a complete taint on our 4 days in Kuala Lumpur. I could not recommend this hotel.
Stayed 4 nights in Apr 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort
Large rooms and friendly staff
In its time this must have been a beautiful hotel. Now it is in need of some TLC (tender loving care). The bedroom and bathroom were both very large and bright, carpet looked very thin and was stained in parts, but slippers are provided. Air con was only good on main reception & restaurant floor. The hotel was looking a little tired and in need of some tlc, but staff were very helpful and very friendly. Breakfast varied and plentiful.
Stayed 4 nights in Apr 2024

8/10 Good

Alice

Stayed 2 nights in Mar 2024

10/10 Excellent

Taran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. I would recommend this venue to my friends and family anytime.
Stayed 3 nights in Mar 2024