The Westin Kuala Lumpur

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Kuala Lumpur

Breakfast, lunch, dinner served; international cuisine
Lobby
Club Suite, 1 Bedroom, Non Smoking | Living area
Presidential Suite, 1 Bedroom, Non Smoking | Living room
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
199, Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    4 min walk
  • The Living Room
    1 min walk
  • Bukit Bintang Station
    7 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking

  • 300 sq m
  • Sleeps 3
  • 1 Double Bed

Presidential Suite, 1 Bedroom, Non Smoking

  • 112 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

  • 75 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

Club Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

Club Room, 2 Bedrooms, Non Smoking

  • 120 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 Bedroom, Non Smoking

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Kuala Lumpur

With a stay at The Westin Kuala Lumpur, you'll be centrally located in Kuala Lumpur, just a 4-minute walk from Pavilion Kuala Lumpur and 14 minutes by foot from Berjaya Times Square. .This luxury hotel is 0.7 mi (1.2 km) from KLCC Park and 0.5 mi (0.9 km) from Jalan Alor.

What's nearby

  • Pavilion Kuala Lumpur - 4 min walk
  • Berjaya Times Square - 14 min walk
  • KLCC Park - 14 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • Petronas Twin Towers - 20 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪The Living Room - ‬1 min walk
  • ‪Kakiyuki - ‬1 min walk
  • ‪御庭 Emp - ‬1 min walk
  • ‪TWG Tea Salon & Boutique - ‬1 min walk
  • ‪Ferria Kl - ‬1 min walk

About this property

The Westin Kuala Lumpur

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre with a 24-hour fitness center
The Westin Kuala Lumpur offers 443 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 443 air-conditioned rooms featuring iPod docking stations and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at The Living Room, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-out. Planning an event in Kuala Lumpur? This hotel has 5554 square feet (516 square meters) of space consisting of conference space and 20 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
The Living Room - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Splash - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
443 Bar Lounge - This lobby lounge specializes in international cuisine and serves dinner only. Happy hour is offered. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Hindi, Malay, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (MYR 6 per day)
  • Valet parking on site (MYR 40 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 108 for adults and MYR 54 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Living Room
  • Splash
  • 443 Bar Lounge

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (5554 square feet)
  • Meeting rooms - 20

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • No plastic coffee stirrers
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 108 for adults and MYR 54 for children
  • Covered self parking fee: MYR 6 per day
  • Valet parking fee: MYR 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

The Westin Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1000 reviews" "
Rating 8 - Good. 345 out of 1000 reviews" "
Rating 6 - Okay. 86 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

IBRAHEEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

FABIAN WILFRED

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff looked a little overworked during check in not as friendly to greet. Room was a little noisy as we had neighbors whom were quite loud. Otherwise rooms were decent, bed was soft you can get a good nights sleep. Location is very convenient.
Stayed 3 nights in Sep 2024

10/10 Excellent

Priyesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay and the staff especially the door men were exceptional. Buffet breakfast was also great with lots of variety for different diets.
Stayed 3 nights in Aug 2024

6/10 Okay

Yong Whatt

Stayed 3 nights in Aug 2024

8/10 Good

Sadia

Liked: Staff & service
Disliked: Cleanliness
Lack of cleanliness....poor housekeeping
Stayed 6 nights in Aug 2024

10/10 Excellent

Ravisankar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Kiong

Travelled with family
Disliked: Staff & service
We stayed 4 nights. We had to repeatedly ask everyday for items not provided or refilled from the make up room process, eg body wash refilling, tissue rolls not provided, tea and coffee not updated. We think this is a basic duty and is therefore atrocious and unacceptable for a 5 star
Stayed 4 nights in Aug 2024

10/10 Excellent

Dr. Stephen-Claude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as usual.
I usually enjoy staying at Westin properties no matter where in the world I travel. Staying at The Westin Kuala Lumpur was all I have come to expect from this chain. Well-trained staff, lovely property, great location, comfortable room and a delucious breakfast spread.
Stayed 2 nights in Aug 2024

10/10 Excellent

fawaz, salwa

Stayed 2 nights in Jul 2024

10/10 Excellent

Philip

Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2024

10/10 Excellent

Lum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Room and good location
Nice environment and nice room
Stayed 1 night in Jul 2024

10/10 Excellent

Nazihah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

YIEN, Milpitas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is right next to the Pavilion mall. There is lots of shopping nearby and the Jalan Alor food street is a 10min walk. The hotel is nice and staff seems nice too.
Stayed 3 nights in Jun 2024

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff😊
Stayed 3 nights in Jul 2024

10/10 Excellent

Nazihah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Weng Soon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the design of the hotel and breakfast is amazing with a lot of variety.
Stayed 1 night in Jun 2024

10/10 Excellent

Lucia

Stayed 1 night in Jun 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service
The hotel does not have the style and class of other five star hotels in KL but the location is great for the Pavilion and the staff are excellent.
Stayed 3 nights in Jun 2024

10/10 Excellent

Chris

Stayed 3 nights in Jun 2024

8/10 Good

Kelvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, great location, great staff. However, bathtub water was milky; didn't get to use it unfortunately.
Stayed 2 nights in Jun 2024

10/10 Excellent

Omar

Travelled with family and small children
Great service lovely staff and excellent position close to everything
Stayed 5 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel too old
Hotel bed sinking down when you lying on it. In the room no mineral water, they provide refillable water bottle which I feel is not hygiene friendly and safe during this time with Covid cases around. Very disappointed with this Quality.
Stayed 2 nights in Jun 2024

10/10 Excellent

Weng Fei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024