Times Square Service Suites

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Times Square Service Suites

View from room
Garden
Bar (on property)
Business centre
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Pool
  • Parking available

Explore the area

Map
No.1 Jalan Imbi, Berjaya Times Square Suite, East Tower., Kuala Lumpur, 55100
  • Berjaya Times Square
    1 min walk
  • Sungei Wang Plaza
    5 min walk
  • Jalan Alor
    7 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

Family Suite, 2 Bedrooms, 2 Bathrooms, City View

  • 99 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

Premier Studio Suite

  • 49.6 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Suite

  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe Suite

  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

About the area

Kuala Lumpur

With a stay at Times Square Service Suites, you'll be centrally located in Kuala Lumpur, steps from Berjaya Times Square and 13 minutes by foot from Pavilion Kuala Lumpur. .This family-friendly hotel is 0.4 mi (0.6 km) from Jalan Alor and 2.2 mi (3.5 km) from KLCC Park.

What's nearby

  • Berjaya Times Square - 1 min walk
  • Jalan Alor - 7 min walk
  • Pavilion Kuala Lumpur - 13 min walk
  • Petronas Twin Towers - 5 min drive
  • KLCC Park - 5 min drive

Getting around

  • Imbi Station - 1 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪Taste of Asia Food Court - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Hometown Hainan Coffee - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Baskin Robbins @ Berjaya Times Square - ‬1 min walk

About this property

Times Square Service Suites

Family-friendly hotel with 3 outdoor swimming pools connected to the convention center in Kuala Lumpur
Times Square Service Suites offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and DVD players. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and dishwashers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an indoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is open daily.
Make yourself at home in one of the 20 air-conditioned rooms featuring fireplaces and LED televisions. Kitchenettes are outfitted with full-sized refrigerators/freezers, microwaves, and dishwashers. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an indoor tennis court, and a sauna. Additional amenities at this hotel include concierge services, babysitting (surcharge), and a hair salon.
For lunch or dinner, stop by Big Apple, a restaurant that specializes in local and international cuisine. Dining is also available at the 4 coffee shops/cafes, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Big Apple - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Reservations are required.
24-hour room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Self parking on site (MYR 15.00 per day)
  • Valet parking on site (MYR 12.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MYR 65.00 for adults and MYR 37 for children
  • 1 restaurant and 4 coffee shops
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Big Apple

Things to do

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Basketball
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Indoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool umbrellas

Spa

  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Extra futon mattress (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • LED TV

Food and drink

  • Dining room
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Fireplace
  • Iron/ironing board
  • Safe (surcharge)
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 75.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 65.00 for adults and MYR 37 for children
  • Self parking fee: MYR 15.00 per day
  • Valet parking fee: MYR 12.00 per day
  • In-room safe fee: MYR 20 per day
  • Rollaway bed fee: MYR 75.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Times Square Service Suites Apartment Kuala Lumpur
Times Square Service Suites Apartment
Times Square Service Suites Kuala Lumpur
Times Square Service Suites
Times Square Service Suites K
Times Square Service Suites
Times Square Service Suites Hotel
Times Square Service Suites Kuala Lumpur
Times Square Service Suites Hotel Kuala Lumpur

Times Square Service Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 27 out of 103 reviews" "
Rating 8 - Good. 25 out of 103 reviews" "
Rating 6 - Okay. 17 out of 103 reviews" "
Rating 4 - Poor. 21 out of 103 reviews" "
Rating 2 - Terrible. 13 out of 103 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Lynette

Travelled with family
Liked: Staff & service
Riyad and boss were v considerate and provided for all our needs.
Stayed 5 nights in Sep 2024

10/10 Excellent

Bonsung

Stayed 2 nights in Mar 2024

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away !!!!!!
When we arrived there was no reception, just a few guys standing around and a security guard. One man approached me and said he wanted to see my booking, ons seen he made a call to another person who came to see me in the lobby , we were then asked to pay 100 myr, but it had to be cash , we were then taken to our room which was nothing like what you see on hotel.com , the room was dirty and sparse , we took the decision to leave as we could not stay there , it did not feel safe, we then got our 100 myr back ant went to another hotel after just 1 hr , so my advice would be to keep away and find something better.
The beds
The sofa with stained
Dirty bathroom
Dirty hallway
Stayed 1 night in Jan 2024

4/10 Poor

AHMED

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service of my entire in the past 10 yrs of traveling. Couldn’t find the reception and we have to call the property. Just a random man arrive and gave a key. After that we haven’t seen him.
Stayed 6 nights in Jan 2024

10/10 Excellent

Nilesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berjaya Times Square Suite
My stay at Berjaya Times Square Suites was truly delightful. The spacious and well-appointed suites offered a comfortable retreat in the heart of Kuala Lumpur. The hotel's central location made exploring the city a breeze, with shopping and dining options right at my doorstep. The staff's hospitality was exceptional, ensuring a pleasant and memorable experience. I particularly enjoyed the panoramic views from my suite, adding to the overall charm of the stay. A perfect choice for both business and leisure travelers seeking convenience and comfort in this vibrant city.
Stayed 5 nights in Dec 2023

4/10 Poor

Aram

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too old and damaged for comfort
Amenities over 20 years old and lots of small faults spoil the overall experience. For example, the toilet seats are cracked and pinch your butt every time. Another is the broken shower hose that sprays water everywhere and wets everything. So much more issues like stained bed linens, mouldy chairs and water damaged floors. The only good thing was the view. Please renovate the hotel. Then there’s this old musky smell from the mattress.
Stayed 1 night in Dec 2023

8/10 Good

Kit Fun

Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Boon Chai

Stayed 2 nights in Oct 2023

2/10 Terrible

adzeim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disaster
dirty,scary,not an official berjaya time square room,just the same building,door is very scary as someone just broke in,air condition smells and hot,super dirty, not and official berjaya time square room,need to meet agent to get key,not from official counter,please get official berjaya time square from receptionist,not from agent,bad and scary experience,for check out need wait half hour to send key
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed..
Dirty and the facilities is all broken. The best part is, you cant even lock the main door.
Stayed 1 night in Sep 2021

2/10 Terrible

NORSHAHILA BINTI ABDUL

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was worst. All the things in the room need to change new one. Please take an action
Stayed 1 night in Sep 2021

2/10 Terrible

Zaid

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Found used and unfolded towels in the closet and toilet when we checked in so not sure whether sanitization measures are taken.
Stayed 2 nights in May 2021

6/10 Okay

Safwan

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2021

10/10 Excellent

Arifin

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Wirdawati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Kok Liong

Liked: Cleanliness
Faclities & amendities is a bit old.
Stayed 2 nights in Jan 2020

10/10 Excellent

Azua

Stayed 1 night in Nov 2019

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great services offered.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfortable
Clean, comfortable, room is big
Stayed 2 nights in Jun 2019

2/10 Terrible

yak

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proximity and easy access to public transport
Due to its proximity to popular shopping (Berjaya Times Square, Bukit Bintang area) and eateries (Jalan ah loy, Imbi) and easy access to public transport (monorail, Lrt, Mrt), it is an ideal place to stay.
Stayed 3 nights in Jul 2019

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019