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Astana Wing - Riverside Majestic Hotel

4.0 star property

Photo gallery for Astana Wing - Riverside Majestic Hotel

Cafe
Exterior
Superior Twin River View | View from room
Outdoor pool
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Housekeeping
  • Room service
  • Air conditioning

Explore the area

Map
Jalan Borneo, Off Jalan Tunku Abdul Rahm, P.O.Box 2928, Kuching, Sarawak, 93756
  • Kuching Waterfront
    ‪8 min walk‬
  • Jalan Padungan
    ‪9 min walk‬
  • Sarawak General Hospital
    ‪3 min drive‬
  • Kuching (KCH-Kuching Intl.)
    ‪19 min drive‬

Room options

View all photos for Executive Deluxe Twin Bed City View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Twin Bed City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Deluxe King Bed City View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe King Bed City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Executive Deluxe Twin Bed River View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Twin Bed River View

  • 29 sq m
  • River view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe King River View

Minibar, in-room safe, desk, iron/ironing board

Deluxe King River View

  • 28 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King Bed River View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe King Bed River View

  • 29 sq m
  • River view
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Superior Twin River View

Minibar, in-room safe, desk, iron/ironing board

Superior Twin River View

  • 26 sq m
  • River view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior King City View

Minibar, in-room safe, desk, iron/ironing board

Superior King City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View

Minibar, in-room safe, desk, iron/ironing board

Deluxe King City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin City View

Minibar, in-room safe, desk, iron/ironing board

Superior Twin City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King River View

Minibar, in-room safe, desk, iron/ironing board

Superior King River View

  • 29 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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About the area

Kuching

A stay at Astana Wing - Riverside Majestic Hotel places you in the heart of Kuching, within a 10-minute walk of Kuching Waterfront and Tua Pek Kong. .This hotel is 0.2 mi (0.3 km) from Hills Shopping Mall and 0.3 mi (0.5 km) from Chinese History Museum.

What's nearby

  • Hills Shopping Mall - 3 min walk - 0.3 km
  • Kuching Waterfront - 8 min walk - 0.7 km
  • Jalan Padungan - 9 min walk - 0.8 km
  • Sarawak General Hospital - 3 min drive - 2.7 km
  • Vivacity Megamall - 5 min drive - 4.9 km

Getting around

  • Kuching Intl. Airport (KCH) - 19 min drive

Restaurants

  • ‪Sky Lounge - ‬1 min walk
  • ‪Teresa's Laksa - ‬4 min walk
  • ‪Sape Restaurant - ‬2 min walk
  • ‪Toh Yuen - ‬1 min walk
  • ‪Waterfront Cafe - ‬1 min walk

About this property

Astana Wing - Riverside Majestic Hotel

Hotel with 2 restaurants, a short walk to Kuching Waterfront
Astana Wing - Riverside Majestic Hotel offers 272 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuching hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Make yourself at home in one of the 272 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at Sape, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sape - This restaurant serves breakfast, lunch, and dinner.
Surf & Chat - Onsite café. Open daily.
Suasana On 18 Fine Dining - Onsite restaurant. Open daily.
Deli Cafe - Onsite café. Open daily.
Sky Lounge - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 29 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Deli Cafe
  • Sape
  • Sky Lounge
  • Suasana On 18 Fine Dining
  • Surf & Chat

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 55.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Rollaway bed fee: MYR 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Astana Wing Riverside Majestic Hotel Kuching
Astana Wing Riverside Majestic Hotel
Astana Wing Riverside Majestic Kuching
Astana Wing Riverside Majestic
Hotel Astana Wing - Riverside Majestic Hotel Kuching
Kuching Astana Wing - Riverside Majestic Hotel Hotel
Hotel Astana Wing - Riverside Majestic Hotel
Astana Wing - Riverside Majestic Hotel Kuching
Astana Wing Riverside Majestic
Astana Wing Riverside Majestic
Astana Wing - Riverside Majestic Hotel Hotel
Astana Wing - Riverside Majestic Hotel Kuching
Astana Wing - Riverside Majestic Hotel Hotel Kuching

Astana Wing - Riverside Majestic Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 132 reviews
Rating 8 - Good. 46 out of 132 reviews
Rating 6 - Okay. 19 out of 132 reviews
Rating 4 - Poor. 14 out of 132 reviews
Rating 2 - Terrible. 6 out of 132 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Karen Anak

The services in general is rather slow and required repeating/re-asking the for the services (asking for towels to be sent to the room- room only had one bath towel for a two person reservation; had to call again for porter services after waiting close to 20 mins). Location is strategic but the property and services were mediocre.
Stayed 1 night in Dec 2024

6/10 Okay

Poh ching, Kuala Lumpur

Business traveller
Disliked: Property conditions & facilities
Room cleanliness not so satisfactory. Air cond ventilation cover / surrounding area with dust. Room housekeeping not well managed.
Stayed 3 nights in Dec 2024

4/10 Poor

Josie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horror
The hotel chamber maids are lazy. During our five days stay they only came to make the bed and replenished water. The room was never sweep or vacuumed, the bathroom never tidied and cleaned. When we called the reception and requested for room cleaning, the cleaners never appear. Sometimes they just left the bath towels or toilet papers outside the room door. The whole corridor stings. The car park under the hotel showed signs of sewage lickage. It is one hotel I won’t stay again and will warm traveller’s about it.
Stayed 5 nights in Nov 2024

6/10 Okay

donald ian george

Liked: Cleanliness, staff & service
Convenient for everything. All walkable.
Stayed 3 nights in Nov 2024

8/10 Good

Sathiabama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Muhyun

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Charlie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very unpleasant stay at Astana Riverside. Check in was very bad because the hotel wanted us to pay the rate which was much higher than what we booked on Expedia. I have been an Expedia member for a long time and this was a first ever when a hotel wanted to charge differently than the rate that was booked. After speaking to the manager this was resolved but it took a long time for check in to be processed. The room was very disappointing too. Broken chair and no towels when we got there. Had to wait 1 hour after calling several times to get the bath towels delivered. Really not worth it, absolutely terrible hotel for the price we paid (RM 950 for 2 nights).
Stayed 2 nights in Oct 2024

10/10 Excellent

Iz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is very clean with friendly staff. Easy to check in and out. Just ppposide the waterfront that makes it acomplte enjable stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Glenn

Stayed 1 night in Oct 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay in Kuching
Upon arrival we were upgraded to an Astana suite room which was a very pleasant surprise. The room which included a separate kitchen / sitting/ dining room was well equipped and the beds were extremely comfortable. For dinner we decided to try the fine dining at Suasana on the 18th floor. What a disappointment that was. After waiting over an hour for the food it was just lukewarm. In defence of the chef, it was tasty but it had clearly been waiting some time for someone to deliver it to the table.
Stayed 1 night in Oct 2024

10/10 Excellent

donald ian george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The town is very close and restaurants are within walking distance. THhe riverside is across the road. Great place to stay.
Stayed 4 nights in Sep 2024

6/10 Okay

S Bin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, spacious room, nice staff, great shower, just an all round nice place. Would love to stay again sometime :)
Stayed 9 nights in Aug 2024

10/10 Excellent

Eric

Stayed 1 night in Aug 2024

8/10 Good

KARTINY BINTI HAJI

Travelled with partner
Liked: Staff & service, amenities
Swimming pool great. Gym areas a bit dirty. No safety label. No hand soap Gym toilet sink areas dusty. Limited tv channel.
Stayed 5 nights in Jun 2024

8/10 Good

GEOK LIM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is very good ,,,, except breakfast buffet is disappointed
Stayed 4 nights in Apr 2024

10/10 Excellent

Alvin, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here - it’s so central to everything
Stayed 13 nights in Apr 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

6/10 Okay

Zon

Location was good
Stayed 3 nights in Feb 2024

10/10 Excellent

nagarajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Tek

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful river view.

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

swee lin, singapore

Liked: Staff & service
Disliked: Cleanliness
White Towels are not white so not sure how clean. Bathroom isn’t clean but decent water pressure
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2023