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Dormy Inn Kumamoto Natural Hot Spring

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dormy Inn Kumamoto Natural Hot Spring

Hot springs
Lobby
Premium bedding, down duvets, blackout curtains, iron/ironing board
Breakfast served
Deep-tissue massages, reflexology, massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Spa
    Spa
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
3-1 Karashima-Cho, Kumamoto, Kumamoto-ken, 860-0804
  • Kumamoto-jo Hall
    1 min walk
  • Sakura Machi Kumamoto
    4 min walk
  • Shinshigai Shotengai
    7 min walk
  • Kumamoto (KMJ)
    55 min drive

Room options

View all photos for Queen Room, Non Smoking (17.2sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room, Non Smoking (17.2sqm) [Late Check Out 1PM]

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Japanese Western Room, Non Smoking (29.7sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Japanese Western Room, Non Smoking (29.7sqm) [Late Check Out 1PM]

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin Room, Non Smoking (28.1sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking (28.1sqm)

  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin Room, Non Smoking (28.1sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking (28.1sqm) [Late Check Out 1PM]

  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of House, Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Run of House, Non Smoking

  • Sleeps 3
  • 1 Twin Bed

View all photos for Double Room, Non Smoking (Single Use, No Housekeeping Service)

Shower, hair dryer, bidet, towels

Double Room, Non Smoking (Single Use, No Housekeeping Service)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (14.3-14.7sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room, Non Smoking (14.3-14.7sqm) [Late Check Out 1PM]

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (22.4-23.0sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Twin Room, Non Smoking (22.4-23.0sqm) [Late Check Out 1PM]

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Smoking Floor Queen Room, Non Smoking (17.2sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking Floor Queen Room, Non Smoking (17.2sqm) [Late Check Out 1PM]

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smoking FLR Double Room, Non Smoking (14.3-.7m2) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking FLR Double Room, Non Smoking (14.3-.7m2) [Late Check Out 1PM]

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Non Smoking (14.3-14.7sqm,Single Use)

Shower, hair dryer, bidet, towels

Double Room, Non Smoking (14.3-14.7sqm,Single Use)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Smoking Booth Floor Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking Booth Floor Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

  • 30 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Smoking Booth Floor Queen Room, Non Smoking without Cleaning Service (17.2sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking Booth Floor Queen Room, Non Smoking without Cleaning Service (17.2sqm)

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smoking Booth Floor Double Room, Non Smoking (14.3-14.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking Booth Floor Double Room, Non Smoking (14.3-14.7sqm)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Smoking Booth Floor Queen Room, Non Smoking (17.2sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking Booth Floor Queen Room, Non Smoking (17.2sqm)

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Queen Room, Non Smoking (17.2sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room, Non Smoking (17.2sqm)

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Run of House, Non Smoking without Cleaning Service

Premium bedding, down duvets, blackout curtains, iron/ironing board

Run of House, Non Smoking without Cleaning Service

  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Queen Room, Non Smoking without Cleaning Service (17.2sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room, Non Smoking without Cleaning Service (17.2sqm)

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Japanese Western Room, Non Smoking (29.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Japanese Western Room, Non Smoking (29.7sqm)

  • 29.6 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (14.3-14.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room, Non Smoking (14.3-14.7sqm)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (22.4-23.0sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Twin Room, Non Smoking (22.4-23.0sqm)

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

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Restaurant
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Gym
4.8 out of 5, Exceptional, (1204)
The price is NZ$427
for 1 night
includes taxes & fees
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About the area

Kumamoto

A stay at Dormy Inn Kumamoto Natural Hot Spring places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto Castle and Kumamoto-jo Hall. .This hotel is 0.1 mi (0.1 km) from Sakura Machi Kumamoto and 0.4 mi (0.6 km) from Shinshigai Shotengai.

What's nearby

  • Kumamoto-jo Hall - 1 min walk - 0.1 km
  • Sakura Machi Kumamoto - 4 min walk - 0.4 km
  • Kumamoto City Hall - 9 min walk - 0.8 km
  • Kumamoto Castle - 15 min walk - 1.3 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 2.4 km

Getting around

  • Kumamoto Station - 2 min drive
  • Kumamoto Airport (KMJ) - 55 min drive

Restaurants

  • ‪牛深丸 - ‬1 min walk
  • ‪利久 - ‬3 min walk
  • ‪くまBAR - ‬5 min walk
  • ‪秀ちゃんラーメン - ‬2 min walk
  • ‪CHASEN CAFE - ‬3 min walk

About this property

Dormy Inn Kumamoto Natural Hot Spring

Hotel with spa services, near Kumamoto Castle
Dormy Inn Kumamoto Natural Hot Spring offers 291 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Beds feature down comforters and premium bedding. 26-inch flat-screen televisions come with digital channels and pay movies.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 291 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature bidets and hair dryers.
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
Enjoy a satisfying meal at Hatago serving guests of Dormy Inn Kumamoto Natural Hot Spring. Buffet breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Hatago - This buffet restaurant serves breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1200 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:00 AM: JPY 1800 for adults and JPY 900 for children
  • 1 restaurant

Restaurants on site

  • Hatago

Things to do

  • Hot springs
  • Spa services

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Spa

  • Indoor mineral hot springs (onsen)
  • Massage - deep-tissue
  • Outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath

Accessibility

  • Lift

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels
  • Films for purchase

Food and drink

  • Fridge

More

  • In-room massage
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Self parking fee: JPY 1200 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Dormy Inn Kumamoto Natural Hot Spring Hotel
Dormy Inn Kumamoto Natural Hot Spring Kumamoto
Dormy Kumamoto
Kumamoto Dormy Inn
Dormy Hotel Kumamoto
Dormy Inn Kumamoto Natural Hot Spring Hotel Kumamoto

Dormy Inn Kumamoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1000 reviews" "
Rating 8 - Good. 282 out of 1000 reviews" "
Rating 6 - Okay. 62 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of interesting freebies, worth to stay
Stayed 1 night in Aug 2024

8/10 Good

Thanh, Mentone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would generally stay at Dormy Inn for their natural onsen and be happy with their services & facilities. It has met our requirements this time (good location close to public transport, shops, restaurants, quiet, good breakfast, communal laundry, etc). Somehow this was the first time that we encountered an issue with the Dormy Inn (or any other hotels for that matter): there was pretty bad sewerage smell in the bathroom (we were in room 612). As we only stayed for a couple of nights, we didn't bother reporting the issue or asking to change room. Other than that, it'd have been a very nice stay.
Stayed 3 nights in Jun 2024

8/10 Good

SOON

Liked: Cleanliness, room comfort
No recognition for Gold members in Japan. No upgrades, no early checkins or welcome gifts
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, near amenities
Paid parking. Convenient walking location to numerous shops and restaurants. Also free ramen, popsicles, probiotic drink.
Stayed 1 night in Jun 2024

8/10 Good

Yiu Pun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

Merry

Stayed 1 night in Jun 2024

10/10 Excellent

Deng Kiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Jun 2024

10/10 Excellent

yuru

Liked: Cleanliness, staff & service, property conditions & facilities
Great spring water
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Japan
I stay here so often that I should enquire about an apartment. Friendly staff who are very personable and kind. Kumamoto is the nicest place in the world 😍
Stayed 4 nights in Mar 2024

10/10 Excellent

Nancy

Stayed 8 nights in Mar 2024

10/10 Excellent

Yi Ching

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The washroom is old.
Stayed 2 nights in Mar 2024

4/10 Poor

patrick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Roia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the extras!
We loved the little extras: laundry facilities, popsicles, ramen. The room was comfortable except for the hard pillows. But overall terrific.
Stayed 1 night in Mar 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel. Rooms are comfortable. Staff are friendly and helpful. Self-serve Laundry is a plus. I would stay here again.
Stayed 5 nights in Mar 2024

8/10 Good

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was spacious and the onsen was good.
Stayed 1 night in Mar 2024

10/10 Excellent

CHUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Zhang

Liked: Cleanliness, staff & service, property conditions & facilities
Room a bit small, nice breakfast, free noodle and ice cream, good onsen indoor and outdoor, and very convenient location. Overall not bad choice.
Stayed 1 night in Dec 2023

10/10 Excellent

Philip K H

Liked: Cleanliness, staff & service
Lots of free goodies. Only room not so spacious.
Stayed 1 night in Nov 2023

8/10 Good

Donna

Stayed 2 nights in Sep 2023

10/10 Excellent

Wing Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great spot to enjoy the sites of Kumamoto in the day and relax with a comfortable onsen at night. Sakaramachi and Shinshigai is also within walking distance so there is no need to worry about finidng a restaurant nearby.
Stayed 4 nights in Sep 2023

6/10 Okay

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Aug 2023

10/10 Excellent

Ottavio, Bloomfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. So convenient. Excellent service and accommodations.
Stayed 9 nights in Aug 2023

10/10 Excellent

Jiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Every hotel stuff is polite and kind. Late night complimentary noodle service was impressive.
Stayed 3 nights in Aug 2023