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Matsue Excel Hotel Tokyu

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matsue Excel Hotel Tokyu

Lobby
Front of property - evening/night
Deluxe Twin Room with Extra Bed - Non-Smoking
Point of interest
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Air conditioning
  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
590 Asahimachi, Matsue, Shimane, 690 0003
  • Shirakata Tenman-gu Shrine
    13 min walk
  • Lake Shinji
    16 min walk
  • Shimane Art Museum
    18 min walk
  • Izumo (IZO)
    31 min drive

Room options

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (29.8 sqm) [2 Single Beds + 1 Extra Bed]

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking (29.8 sqm) [2 Single Beds + 1 Extra Bed]

  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (17～21 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking (17～21 ㎡)

  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (29.8 ㎡)

Superior Twin Room, Non Smoking (29.8 ㎡)

Superior Twin Room, Non Smoking (29.8 ㎡)

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

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Exterior

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Spa
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Air conditioning
Breakfast available
4.3 out of 5, Excellent, (153)
The price is NZ$134
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Green Rich Hotel Matsue eki Across

About the area

Matsue

In the heart of Matsue, Matsue Excel Hotel Tokyu is within a 5-minute drive of Lake Shinji and Shimane Art Museum. .This hotel is 1.5 mi (2.4 km) from Matsue Castle and 1.7 mi (2.8 km) from Shimane University Old Okudani Lodging.

What's nearby

  • Shimane Art Museum - 18 min walk
  • Shimane University Old Okudani Lodging - 3 min drive
  • Matsue Castle - 3 min drive
  • Tamatsukuri Onsen - 7 min drive
  • Tamatsukuri Hot Spring - 9 min drive

Getting around

  • Matsue Station - 2 min walk
  • Yonago Airport (YGJ) - 25 min drive

Restaurants

  • ‪スターバックス - ‬3 min walk
  • ‪らあ麺ダイニング 成セバ成ル。Kakeru - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪出雲そば たたらや - ‬2 min walk
  • ‪根っこ - ‬5 min walk

About this property

Matsue Excel Hotel Tokyu

Hotel with a 24-hour front desk, near Lake Shinji
Matsue Excel Hotel Tokyu offers 163 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Matsue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 163 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a reception hall.
At Matsue Excel Hotel Tokyu, enjoy a satisfying meal at the restaurant. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Matsue Excel Hotel Tokyu has a restaurant on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1200 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: JPY 2400 for adults and JPY 1150 for children
  • 1 restaurant

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2400 for adults and JPY 1150 for children
  • Self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Matsue Tokyu
Matsue Tokyu Inn
Tokyu Inn Matsue
Matsue Excel Hotel Tokyu
Matsue Excel Tokyu
Tokyu Hotel Matsue
Matsue Excel Hotel Tokyu Hotel
Matsue Excel Hotel Tokyu Matsue
Matsue Excel Hotel Tokyu Hotel Matsue

Matsue Excel Hotel Tokyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 290 out of 597 reviews" "
Rating 8 - Good. 216 out of 597 reviews" "
Rating 6 - Okay. 69 out of 597 reviews" "
Rating 4 - Poor. 13 out of 597 reviews" "
Rating 2 - Terrible. 9 out of 597 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Yukari

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Tatsuhiko

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Keiichi

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to station very quiet area. Close to bus stops handy for sightseeing.We had a corner room with city views. Very spacious room, well appointed and a great Japanese bathroom. Very friendly staff and helpful. Hotel provided bottled water every day which was appreciated. Everything was clean and well maintained.
Stayed 4 nights in May 2024

10/10 Excellent

SHINSUKE

Stayed 1 night in May 2024

8/10 Good

Kwok Chuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Momoko

Stayed 1 night in Apr 2024

10/10 Excellent

TAKESHI

Stayed 1 night in Apr 2024

10/10 Excellent

JULIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Simon

Stayed 1 night in Mar 2024

10/10 Excellent

Muneomi

Stayed 1 night in Mar 2024

10/10 Excellent

Emiri

Stayed 3 nights in Mar 2024

10/10 Excellent

Hidemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are nice and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located across the street from the train station. Hotel room is clean with a large bed. Washroom is clean as well. All the amenities you can image can be gotten at the lobby. I enjoyed my stay in this quiet little town of Matsue.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location with reasonable price
Good location with reasonable price
Stayed 1 night in Dec 2023

10/10 Excellent

Yuka

Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

JUN

Stayed 1 night in Oct 2023

10/10 Excellent

Fumiko

Stayed 2 nights in Oct 2023

6/10 Okay

David

Liked: Cleanliness, amenities
Average 3 stars hotel,
Stayed 1 night in Oct 2023

2/10 Terrible

SUMIKO

Stayed 1 night in Sep 2023

10/10 Excellent

AYA

Stayed 5 nights in Sep 2023

8/10 Good

David Bernard Kim Seng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
All is well but wifi is unstable - hope to improve it.
Stayed 4 nights in Sep 2023