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Mermaid Waters Hotel by Nightcap Plus

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Outdoor pool, pool loungers
Interior entrance
Bar (on property)
Studio Family | Terrace/patio
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Pacific Fair Shopping Centre
    ‪18 min walk‬
  • Dracula's Cabaret
    ‪2 min drive‬
  • Nobby Beach
    ‪3 min drive‬
  • Surfers Paradise, QLD (SFP)
    ‪7 min drive‬

Room options

View all photos for Accessible Studio King

Accessible Studio King

Accessible Studio King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Studio, 2 Queen Beds

Family Studio, 2 Queen Beds

Family Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Family

Studio Family

Studio Family

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio King

Studio King

Studio King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Family Spa

Studio Family Spa

Studio Family Spa

  • 46 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

voco Gold Coast, an IHG Hotel

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1002)
The price is NZ$235
for 1 room
includes taxes & fees
4 Feb - 5 Feb
voco Gold Coast, an IHG Hotel

About the area

Gold Coast

Located in Gold Coast (Mermaid Waters), Mermaid Waters Hotel by Nightcap Plus is within a 5-minute drive of The Star Gold Coast and The Oasis. .This hotel is 1.8 mi (2.9 km) from Gold Coast Convention and Exhibition Centre and 3.5 mi (5.6 km) from SkyPoint Observation Deck.

What's nearby

  • Pacific Fair Shopping Centre - 18 min walk
  • The Star Gold Coast - 3 min drive
  • The Oasis - 3 min drive
  • Gold Coast Convention and Exhibition Centre - 3 min drive
  • Cavill Avenue - 7 min drive

Getting around

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 12 min drive
  • Coolangatta Airport (OOL) - 27 min drive

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬10 min walk
  • ‪Lonestar Tavern - ‬2 min walk
  • ‪Lucky Bao - ‬2 min walk
  • ‪Mandarin Court - ‬12 min walk
  • ‪Mermaid Beach Tavern - ‬2 min drive

About this property

Mermaid Waters Hotel by Nightcap Plus

Hotel with free breakfast, near Gold Coast Convention and Exhibition Centre
Mermaid Waters Hotel by Nightcap Plus offers 104 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include desks. 50-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, an arcade/game room, and a television in a common area.
Grab a bite to eat at Brasserie, a family restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Brasserie

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 501 out of 1001 reviews" "
Rating 8 - Good. 365 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellebt
Stayed 3 nights in Jan 2025

10/10 Excellent

Stone

Liked: Staff & service, property conditions & facilities
The staff were amazing so kind & helpful. Excellent service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended as a great stay.
Stayed 1 night in Nov 2024

8/10 Good

Myra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
What a great hotel. Pool and full breakfast included with a bar, restaurant and onsite slot machines. Close location to Pacific Fair and Surfers. We would definitely stay here again. Thanks to the friendly staff too!
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Staff & service
We didn't end up getting to stay her as our flight was cancelled until the following day. However the team were amazing in being able to help me with invoices and information I needed to submit to the airline. Very friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in & park. Restaurant at the accommodation, nice food. Breakfast was great too.
Stayed 1 night in Oct 2024

10/10 Excellent

Sa

Stayed 2 nights in Sep 2024

8/10 Good

Jaspreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had very relaxing holidays. Staff was nice. Breakfast buffet was very nice. Just in future if they can cover their fruit at buffet time would be great. Because there were few flies around the fruit .
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Has everything all at the one place.
Stayed 1 night in Oct 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed at Nightcap hotels before, like the idea of breakfast included in the price. So convenient, no need to hunt for somewhere to eat before heading off on our travels.
Stayed 1 night in Sep 2024

10/10 Excellent

Troy Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, lovely big rooms, comfortable beds, quiet - no noted noise from attached sports bar at all. Breakfast daily was yummy and always fresh. On-site included parking was great. Only downside was no ability to cook for self - microwave present and bar fridge. No dishwashing liquid or things to wash dishes used. Overall would stay again - kids loved it.
Stayed 6 nights in Sep 2024

8/10 Good

Melina Victoria

Liked: Cleanliness, staff & service
Stayed 9 nights in Sep 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, great food. The renovations will make it even better once completed. Liked the pool too, great length for laps
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay here, after we were extremely happy with our first stay a couple of months ago. Great friendly staff, nice clean rooms, and also included is a great buffet breakfast. Restaurant and bar on the premises to, where we enjoyed a great dinner. Will definitely stay again next visit to the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Hi yes when I check in I always get treat well an they help me as much as they can I enjoy my stay there an the staff go out of their way to help me
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Comfortable beds, very clean.
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness
Nice place
Our stay was fantastic, the location was great, and the food was delicious.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean, good breakfast and free beer when we arrived after a long journey, highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was spacious,
Stayed 2 nights in Sep 2024

10/10 Excellent

Manik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property not too far from the beach! Breakky was really good too!
Stayed 4 nights in Apr 2024

10/10 Excellent

LYN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a great location, good parking, great room and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 4 nights in Aug 2024