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ZIA Hotel Kuta

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ZIA Hotel Kuta

Property amenity
Point of interest
Point of interest
Point of interest
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
Jl. Ciung Wanara No. 17, Br. Tegal, Kuta, Bali, 80361
  • Kuta Square
    4 min walk
  • Kuta Art Market
    5 min walk
  • Kuta Beach
    6 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    21 min drive

Room options

View all photos for Deluxe Room (Great Joy)

Deluxe Room (Great Joy)

Deluxe Room (Great Joy)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room (Joy)

Superior Room (Joy)

Superior Room (Joy)

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Kuta

With a stay at ZIA Hotel Kuta, you'll be centrally located in Kuta, within a 10-minute walk of Kuta Art Market and Kuta Beach. .This hotel is 0.8 mi (1.3 km) from Beachwalk Shopping Center and 1.1 mi (1.7 km) from Kuta Night Market.

What's nearby

  • Kuta Beach - 6 min walk
  • Waterbom Bali - 9 min walk
  • Bali Bombing Memorial - 13 min walk
  • Beachwalk Shopping Center - 16 min walk
  • Legian Beach - 9 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 21 min drive

Restaurants

  • ‪KFC - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Kuta Square - ‬4 min walk
  • ‪Dulang Kafe & Bakery - ‬4 min walk
  • ‪IceLab "French Gelato - ‬3 min walk

About this property

ZIA Hotel Kuta

Hotel with free valet parking, a quick walk to Kuta Beach
ZIA Hotel Kuta offers 113 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, slippers, bidets, and complimentary toiletries.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 113 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
ZIA Hotel Kuta has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: IDR 100000 for adults and IDR 75000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 75000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 150000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 250000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

ZIA Kuta
Holiday Inn Express Square Hotel Bali Kuta
ZIA Hotel Kuta Kuta
ZIA Hotel Kuta Hotel
ZIA Hotel Kuta Hotel Kuta
ZIA Hotel Kuta CHSE Certified

ZIA Hotel Kuta Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 68 out of 238 reviews" "
Rating 8 - Good. 104 out of 238 reviews" "
Rating 6 - Okay. 52 out of 238 reviews" "
Rating 4 - Poor. 6 out of 238 reviews" "
Rating 2 - Terrible. 8 out of 238 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had best time at Zia hotel just as good as a five star hotel and smack bang in the life style shopping beach culture
Stayed 20 nights in Aug 2024

6/10 Okay

Toni

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly we arranged for transfer from the airport to the hotel. Nobody arrived. We had to then seek alternative transport. The booking was for 5 adults in 2 rooms. We paid for the accommodationat the time of booking. On arrival to the hotel we were told that the 2 rooms only had bedding for 4 & the hotel expected 3 adults to sleep together in 1 bed. However, they did advise we could have another bed for an additional cost. Another bed would definitely not fit into the small room, therefore 1 of the adults slept in a chair. Breakfast was included, however it was mediocre. I would not recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

bilal

Liked: Staff & service, amenities, property conditions & facilities
Very nice staff, good breakfast service. Great location, there is some stains on the sheets and towels and that’s my only complains.
Stayed 11 nights in Sep 2024

8/10 Good

Jason Ronald

Liked: Cleanliness, staff & service, amenities
Staff where very nice. Just a little disappointed for the 7am breakfast.
Stayed 4 nights in Aug 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness
Stayed 11 nights in Jul 2024

8/10 Good

neale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASED TO STAY AGAIN AND WILL AGAIN
Stayed 7 nights in Jul 2024

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, property conditions & facilities
It isnt gay friendly
Stayed 8 nights in Jun 2024

2/10 Terrible

Donna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Warning Bed Bugs
This place was the only place i got Bed Bugs out of 4 different paid accommodations i stayed at over my 3 week hoiday in Bali. Not only did i get bed bugs but i was 1st placed in a room, for me was near a 5min struggle to get to the elevator as i use a walking stick due to an accident 2yrs ago, had to ask to move to room closer to elevator, even tho they saw my struggle approaching reception on arrival, do not recomend this place at all. Must add this is the only bad review i have given to any hotel in all my years of using Hotels.com
Stayed 2 nights in Oct 2023

10/10 Excellent

Mathew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mever chamged the sheets on the bed
Stayed 5 nights in Oct 2023

8/10 Good

Jafet

Stayed 2 nights in May 2023

6/10 Okay

Dennim

Stayed 1 night in May 2023

6/10 Okay

Leanne

Liked: Cleanliness, staff & service
You get what you pay for .. sadly .. gym equipment was not working .. my bedding did not seem clean under the sheet coverage .. a little off putting. The pool was lovely but needs TLC.. breakfast I would not waste my money .. was happier ordering on grab.. I left after 4 days . No hot water at times .. please don’t stay there if you want even 3 star.. plus side .. everyone was lovely there .. and close to everything .. just speaking the truth
Stayed 10 nights in Mar 2023

10/10 Excellent

josie

Stayed 4 nights in Jan 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Nov 2022

6/10 Okay

Verified traveller

Liked: Room comfort
Bed was comfy and fine for my one night stay btt there were lots of flies in the bathroom gathered around the sink. The sink smelt of stale water. The bedside lights did not turn off.
Stayed 1 night in Aug 2022

10/10 Excellent

Leo Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Jul 2022

6/10 Okay

Karyl

Travelled with partner
Liked: Staff & service
Room didn't feel very clean, the bed and sheets felt a bit old and musty. The door was damaged, had a hard time opening and closing it each time. Wardobe door was also damaged, has a creaking sound when opening/closing and doesn't stay opened as the hinge wasloose. Although the toilet door design was quite intelligent (able to swing 180 deg to segregate sink and toilet such that 2 people may use the toilet concurrently), the toilet was tiny and cramp and the door design made it difficult to open/close the door from inside. Also, the main lift of the hotel was frustrating to use. The lift buttons felt like touchscreen / sensor but were often unable to respond when tapped.
Stayed 2 nights in Apr 2022

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with great service. Management were really good during this time.
Stayed 5 nights in Apr 2020

8/10 Good

Ha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Check in was good and the room clean and tidy. Very noisy as is close to a busy road. Unfortunately the windows in the common areas were left open so the noise was amplified into the room. Breakfast was very basic and the cooked food was cold which means it was prepared hours earlier. Disappointing.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great from front desk to the cleaning staff
Stayed 10 nights in Feb 2020

10/10 Excellent

Marina, Adelaide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service Staff all very good Nice hotel Breakfast suited more to Asian not at all western Pool was ok
Stayed 4 nights in Jan 2020

6/10 Okay

Shaji

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not a good stay. Choose only in desparation
Although it was shown a 24 hrs check-in we were told the rooms were not ready when we walked in around 2 PM. Staff was courteous and asked us to wait for sometime. There were no welcome drinks and we thought we will have lunch by the time. We ordered few items and figured out what would be the quality and standard from the food. Overall lunch experience was not good. By the time we finished lunch, the rooms were ready and we picked up the luggages and moved in. The rooms were clean but bit old. The towels and bed linens were seemed like bought when the hotel was built. They weren't white but grayed over a period of years! Our room was facing a street and directly opposite to another hotel! Many places the walls and roofs started peeling off due to leakages. The main entrance has a pond and the walls have plants adorning it and most pots were empty and gives a bad look. The pics and actual look completely different. Location of the hotel is good as it's closer to many shopping areas, beach and art market. The pool on the rooftop was ok and clean. But you need to remind the staff for towels many times. The breakfast always have mainly Indonesian rice varieties and noodles. We were relying on the toast and made to order omlettes. Always there're shortages for spoons and forks. You need to remind the staff many times to replenish them. The service is overall average and needs lot of improvement.
Entrance
Stayed 3 nights in Dec 2019

6/10 Okay

Elvina

Travelled with family
A very convenient place to Kuta shopping area and eating places . Generally cheap hotel to stay for a few days . Pillows and bed is quite comfortable and there’s a sliding window so at least some fresh air into the room . Staffs are quite friendly. Breakfast was okie not much variety given its a 3.5 star hotel .
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 points. Check in and out was done in timely matter, room was very clean, and the staff on breakfast time were amazing, in special Tina, was in top of everything. We were contacted by a couple of managers to make sure that everything was ok. Thanks again, we had a great time. Roberto Furlong
Stayed 20 nights in Oct 2019