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Eichardt's Private Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eichardt's Private Hotel

The Penthouse | Private spa tub
One Bedroom Lakefront Apartment by Eichardt's | Balcony view
The Penthouse | Lake view
Heritage Suite
Executive lounge

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Bar
    Bar
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
2 Marine Parade, Queenstown, 9348
  • Queenstown Beach
    1 min walk
  • Church of St Peters
    2 min walk
  • Skycity Queenstown Casino
    2 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    9 min drive

Room options

View all photos for Heritage Suite

Heritage Suite

Heritage Suite

  • 69 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for The Penthouse

The Penthouse

The Penthouse

  • 241 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Suite

Lake View Suite

Lake View Suite

  • 70 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Two Bedroom Lakefront Apartment by Eichardt's

Two Bedroom Lakefront Apartment by Eichardt's | Terrace/patio

Two Bedroom Lakefront Apartment by Eichardt's

  • 115 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for The Residence by Eichardt's

The Residence by Eichardt's | Mountain view

The Residence by Eichardt's

  • 160 sq m
  • Lake view
  • Sleeps 6
  • 3 King Beds

View all photos for Earl St by Eichardt's

Earl St by Eichardt's | Balcony

Earl St by Eichardt's

  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Lakefront Apartment by Eichardt's

One Bedroom Lakefront Apartment by Eichardt's | Balcony view

One Bedroom Lakefront Apartment by Eichardt's

  • 70 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Similar properties

Exterior

Hilton Queenstown Resort & Spa

Pool
Hot tub
Spa
Free WiFi
4.3 out of 5, Excellent, (1004)
The price is NZ$382
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hilton Queenstown Resort & Spa

About this property

Eichardt's Private Hotel

Winter wonderland with a restaurant
Eichardt's Private Hotel offers 14 air-conditioned accommodations with fireplaces and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels and DVD players. Accommodations at this 5-star lodge have kitchens with coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include minibars (stocked with some free items) and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, and Swedish massages.
Make yourself at home in one of the 14 air-conditioned rooms featuring fireplaces and flat-screen televisions. Your pillowtop bed comes with premium bedding. Private kitchens make it easy to prepare your meals. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have deep soaking bathtubs and rainfall showerheads.
Spend the day on the slopes, or enjoy other recreational amenities, which include a fitness center. This lodge also features complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Eichardts Bar, a bar/lounge which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 11:00 AM.
Eichardts Bar - This tapas bar specializes in local cuisine and serves lunch and dinner.
The Grille - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Portuguese, Spanish

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 550.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: NZD 260 per room (one-way)
  • Rollaway bed fee: NZD 550.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Eichardt's
Eichardt's Hotel
Eichardt's Private
Eichardt's Private Hotel
Eichardt's Private Hotel Queenstown
Eichardt's Private Queenstown
Eichardts Private Queenstown
Eichardt's Private Hotel Lodge
Eichardt's Private Hotel Queenstown
Eichardt's Private Hotel Lodge Queenstown

Eichardt's Private Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 70 reviews" "
Rating 8 - Good. 9 out of 70 reviews" "
Rating 6 - Okay. 2 out of 70 reviews" "
Rating 4 - Poor. 2 out of 70 reviews" "
Rating 2 - Terrible. 1 out of 70 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect - this is the place to stay!
Wow, what a lovely hotel! The location couldn’t be beat - we walked everywhere with the gorgeous lake in front, the gardens to the left, surrounded by shops and restaurants. The free valet parking was easy to use, but we really didn’t need a car. The hotel itself is historic but comfortably luxurious with high ceilings and oozing character. We enjoyed the lovely parlor, which is a living room open to the small cadre of guests staying at any particular time (there are only 5 rooms in the main building). We met some other families during the evening drinks and canapés, which were Included in our stay, and I used the space for some work video conferences during the morning hours, when I did not want to disturb my family sleeping in our room. Overall, Eichardt’s was warm and comfortable. Service was outstanding and we didn’t want to leave. The main picture on the hotels.com Website shows a hot tub, which is belongs to the penthouse room and isn’t open to anyone else. A bit misleading since you don’t need your swimsuit, but everything else here was phenomenal. We will be back!
Shared Parlor
Restaurant
View from the restaurant
Room 2
Stayed 3 nights in Jul 2024

10/10 Excellent

Jay, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Accommodations!
Stayed 1 night in Nov 2023

10/10 Excellent

Kam

Stayed 1 night in Sep 2023

6/10 Okay

Jeffrey

Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Liv J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like tgat it was a small but still luxiourious. Very frindly staff that made you feel welcome the moment you set foot onside inside the front door.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Geraldine, Bay of Plenty

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and overall beautiful property.
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Tim, New York, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view, well appointed rooms, friendly and accommodating staff
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good, we booked another night!
We stayed the night here to break up our camper van experience around the South Island. It was such a fantastic night stay, we booked another night! Beautiful hotel, excellent friendly service. Wonderful views! Would seek this hotel out again without a doubt.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Neil, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in superb central Queenstown location. Hotel facilities were superb and the staff we all delightful.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked the room decor and location. Didn't like the oonst, oonst bass beat of the nightclub directly outside the bedroom window.
Stayed 3 nights in Sep 2019

10/10 Excellent

Annie, Brisbane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eichardt's was delightful. The team were fabulous; they were welcoming and easy to deal with. It could only have been better if they managed to work out how to make it snow on request!! We look forward to visiting again soon.
Stayed 4 nights in Aug 2019

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Elegance!
This hotel was amazing: the decor, amenities, location, staff, and added benefits made our stay in Queenstown!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and generally well appointed room . Unfortunately there was a strange plumbing odor which detracted . Also breakfast wait service was disengaged
Stayed 1 night in Feb 2019

6/10 Okay

Lori

Liked: Cleanliness, room comfort
Upon arrival at Eichardt's Private Hotel (the entrance and lobby were very hard to find!), we were greeted by a nice man we weren't sure was the concierge, guest manager, or bellman. After informing us that our car was parked in the wrong location, he grabbed a luggage cart and came out to unload our luggage which he proceeded to wheel down the street to our lakefront apartment. In hindsight, he may have suggested that we walk down together to view the room and that he would deliver the luggage later. He gave a thorough review of the room amenities but explained nothing about the property itself, restaurant hours, fitness options, etc. At one point during our stay the wrong car was brought to us when we requested ours. Overall, the staff seemed to not be coordinated and no one seemed in charge nor committed to excellent service befitting a property commanding that price. Also, our room was 'tired'. The grout in the bathroom was dirty (a good bleaching would help!), the rug in the living room was frayed, and the upholstery was worn. We also noticed a large boat at the dock with the hotel name on it. Was that a service or tour option we could have taken advantage of?
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, excellent location. Had a few difficulties with room which were resolved by the attentive staff. Only negative was the limited breakfast menu which had very few of the standard breakfast items (cereals, eggs, bacon, sausages).
Stayed 3 nights in Jan 2019

10/10 Excellent

damien, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent hotel with great service and food. Rooms were clean and very spacious with balcony and excellent breakfast and service
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing: Room without any windows!
Disappointing to be given a room that did not have any windows! A bit cheeky for a so-called 5 star hotel, as it felt quite claustrophobic. A mention of this at booking would have been appreciated. In addition, soundproofing was terrible - our room was next to a kitchen, and all sounds were clearly audible, from conversations, to the radio, pots and pans and more. We left feedback in the room on the hotel's feedback form as we were checking out very early and couldn't address it in person. No one has been in touch since. Shame to be let down by what should not have been offered as a room without warning. In contrast, staff and service are really great, and location is unrivalled. Overall, the feeling of the place is a bit like a B&B, rather than a hotel, it's main income source looks like the bar and restaurant.
Stayed 1 night in Dec 2018