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The Chapter Kyoto, a Tribute Portfolio™ Hotel

3.0 star property

Photo gallery for The Chapter Kyoto, a Tribute Portfolio™ Hotel

Desk, iron/ironing board, free cots/infant beds, free WiFi
Superior Room, 2 Single Beds, Non Smoking, Bathtub
Reception
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
341 Shimizucho, Nakagyo Ward, Kyoto
  • Nishiki Market
    ‪15 min walk‬
  • Kyoto Imperial Palace
    ‪17 min walk‬
  • Nijō Castle
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Superior Room, 2 Single Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Bathtub, Corner

Room, 2 Single Beds, Bathtub, Corner

Room, 2 Single Beds, Bathtub, Corner

  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Non Smoking, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, Bathtub

Superior Room, 2 Single Beds, Non Smoking, Bathtub

Superior Room, 2 Single Beds, Non Smoking, Bathtub

  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior detail

Cross Hotel Kyoto

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (1409)
The price is NZ$663
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Cross Hotel Kyoto

About the area

Kyoto

With a stay at The Chapter Kyoto, a Tribute Portfolio™ Hotel in Kyoto (Downtown Kyoto), you'll be steps from Kawaramachi Street and 15 minutes by foot from Nishiki Market. .This hotel is 0.5 mi (0.8 km) from Pontocho Alley and 0.7 mi (1.2 km) from Shijo Street.

What's nearby

  • Pontocho Alley - 10 min walk - 0.9 km
  • Nishiki Market - 15 min walk - 1.3 km
  • Kyoto Imperial Palace - 17 min walk - 1.5 km
  • Heian Shrine - 18 min walk - 1.6 km
  • Nijō Castle - 3 min drive - 2.4 km

Getting around

  • Shiyakusho-mae Station - 4 min walk
  • Jingu-marutamachi Station - 8 min walk
  • Itami Airport (ITM) - 58 min drive

Restaurants

  • ‪一保堂茶舗 - ‬2 min walk
  • ‪カヌレ - ‬1 min walk
  • ‪鳳泉 - ‬1 min walk
  • ‪つるや夷川 - ‬2 min walk
  • ‪Bar K6 - ‬3 min walk

About this property

The Chapter Kyoto, a Tribute Portfolio™ Hotel

Hotel with a fitness center, steps from Kawaramachi Street
The Chapter Kyoto, a Tribute Portfolio™ Hotel offers 203 air-conditioned accommodations with coffee/tea makers and slippers. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Kyoto hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 203 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Matsunari, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Matsunari - This café serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: JPY 3,880 per person
  • A restaurant

Restaurants on site

  • Matsunari

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 4840.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3880 per person
  • Rollaway bed fee: JPY 4840.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

The Chapter Kyoto a Tribute Portfolio Hotel
The Chapter Kyoto a Tribute Portfolio™ Hotel
Hiyori Chapter Kyoto a Tribute Portfolio Hotel
Hiyori Chapter Kyoto a Tribute Portfolio™ Hotel
The Chapter Kyoto, a Tribute Portfolio™ Hotel Hotel
The Chapter Kyoto, a Tribute Portfolio™ Hotel Kyoto
The Chapter Kyoto, a Tribute Portfolio™ Hotel Hotel Kyoto

The Chapter Kyoto, a Tribute Portfolio™ Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Doug

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is right in the middle of downtown kyoto. It was about a 10 minute walk from most shopping and dining areas and a 2 minute walk to both the bus and metro stations for easy access to the tourist sites. No bell services outside but once checked in, the counter staff was more than happy to help with luggage. Our room was ready early so we were able to drop our small bags in the room before heading to our first late night temple. Dining and drinks were a little expensive for the area but right in line with USA standards. The room was cozy and well featured. Pajamas wete very comfy and i never wear hotel supplied pjs until this property. For the size of the room which was quite large for Japan, would expect area for clothing storage but there was none except for the hangers at the door.
Stayed 2 nights in Dec 2024

10/10 Excellent

Teri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chapter was the best hotel we stayed in during our two week stay in Japan. Great location as it’s centurally located. Wonderful rooms and great staff!!
Stayed 5 nights in Mar 2024

6/10 Okay

Zsolt

Business traveller
Disliked: Staff & service
Not really a hotel more like a very fancy motel No room service . No facilities so cant even get water after restaurant shuts at 930 Looks nice but not much chop
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very slow check in and check out when being served
Check in and check out was incredibly slow for me. Even other customers were able to get checked in quicker as I waited. He went to all 3 computers on checkin and 2 computers at check out so clearly a system issue. I wonder if it was because it was a Hotels.com booking. My work colleague booked direct and was quicker.
Stayed 3 nights in Sep 2023

8/10 Good

akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

JIAN-MING

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hardware but sub-par room services.
The lack of cleaning labors was very obvious upon checking in. Even thought I arrived at 4pm the room was not ready. Several groups of visitors were waiting in the lobby for their rooms as well. Then the 1st day of the stay the room was not cleaned when I returned at around 4pm. Had to call the front desk and make an appointment to clean at 6pm while I went out for dinner. The 2nd day it got worse. The room was cleaned when I returned at 9pm but it was only half done. The bed I used was not made. The toilet was probably not cleaned (as the used roll of toilet papers did not fold to triangle as habited in Japan post-cleaning). The supplied USB cable was not returned to its storage. The trash can was cleaned out though but over all it left a very bad impression that the room was not cleaned whatsoever. When I checked out after 3 nights and told the staff at the front desk about this, showing the photos. He looked disinterested, didn't even apologize. Instead he hasted to chase me for paying the city tax. It's hard to believe it's Japanese service. Over all the hotel is new and has really good hardwares, but I guess Japan just lost too many skilled hotel labors during the 2 years of Covid. Maybe we all have to get used to the new service level. Good old days are gone. Also note that even though the hotel is close to Ritz-Carlton, it gets very few taxis coming by. I strongly advise to walk a bit south to Hotel Okura where more taxis are coming by.
Stayed 3 nights in Dec 2022

10/10 Excellent

Jun

Stayed 1 night in Jun 2022

6/10 Okay

Kentarou

Business traveller
Liked: Cleanliness
Stayed 1 night in Apr 2022