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Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Lobby lounge
Point of interest
Point of interest
Garden Twin Room, Japanese Style, Non Smoking
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Kyoto International Manga Museum
    ‪4 min walk‬
  • Shijo Street
    ‪9 min walk‬
  • Nishiki Market
    ‪10 min walk‬
  • Osaka (ITM-Itami)
    ‪63 min drive‬

Room options

View all photos for Annex Residential Family Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Residential Family Room with Washing Machine (Single Use)

  • Sleeps 2
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Annex Deluxe Twin Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Deluxe Twin Room with Washing Machine (Single Use)

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Annex Superior Twin Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Superior Twin Room with Washing Machine (Single Use)

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Garden Twin Room with Washing Machine, Japanese Style (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Garden Twin Room with Washing Machine, Japanese Style (Single Use)

  • 34 sq m
  • Sleeps 2
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Annex Comfort Twin Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Comfort Twin Room with Washing Machine (Single Use)

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking (Single Use)

  • 27 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Annex Residential Twin Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Residential Twin Room with Washing Machine (Single Use)

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Basic Double Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Basic Double Room, Non Smoking (Single Use)

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Annex Residential Double Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Residential Double Room with Washing Machine (Single Use)

  • Sleeps 2
  • 1 King Bed

View all photos for Annex - Deluxe Twin Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Annex - Deluxe Twin Room, Non Smoking (Single Use)

  • 32 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking, Annex Building(For 3 people)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking, Annex Building(For 3 people)

  • Sleeps 5
  • 2 Large Twin Beds OR 1 Twin Sofa Bed

View all photos for Standard Twin Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room with Washing Machine (Single Use)

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Annex - Residential Double Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Annex - Residential Double Room, Non Smoking (Single Use)

  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Annex - Residential Twin Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Annex - Residential Twin Room, Non Smoking (Single Use)

  • 23 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Residential Family Room, Non Smoking(For 3-4 people)

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room, Non Smoking(For 3-4 people)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Residential Family Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room, Non Smoking (Single Use)

  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Basic Twin Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Basic Twin Room, Non Smoking (Single Use)

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room with Washing Machine (Single Use)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Annex Superior Twin Room with Washing Machine (For 3 People)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Superior Twin Room with Washing Machine (For 3 People)

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Annex Superior Twin Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Superior Twin Room with Washing Machine (For 2 People)

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Annex Comfort Twin Room with Washing Machine (For 3 People)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Comfort Twin Room with Washing Machine (For 3 People)

  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Comfort Twin Room, Non Smoking, Annex Building (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Comfort Twin Room, Non Smoking, Annex Building (Single Use)

  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Annex Comfort Twin Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Comfort Twin Room with Washing Machine (For 2 People)

  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Annex Residential Twin Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Residential Twin Room with Washing Machine (For 2 People)

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Annex Residential Double Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Residential Double Room with Washing Machine (For 2 People)

  • Sleeps 3
  • 1 King Bed

View all photos for Garden Twin Room with Washing Machine, Japanese Style (For 4 People)

In-room safe, desk, blackout curtains, iron/ironing board

Garden Twin Room with Washing Machine, Japanese Style (For 4 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Garden Twin Room with Washing Machine, Japanese Style (For 3 People)

In-room safe, desk, blackout curtains, iron/ironing board

Garden Twin Room with Washing Machine, Japanese Style (For 3 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Comfort Twin Room, Non Smoking, Annex Building (For 3 people)

In-room safe, desk, blackout curtains, iron/ironing board

Comfort Twin Room, Non Smoking, Annex Building (For 3 people)

  • Sleeps 5
  • 2 Large Twin Beds OR 1 Twin Sofa Bed

View all photos for Annex Premier Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Premier Room with Washing Machine (Single Use)

  • Sleeps 2
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Standard Twin Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room with Washing Machine (For 2 People)

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Annex Premier Room with Washing Machine (For 4 People)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Premier Room with Washing Machine (For 4 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Annex Premier Room with Washing Machine (For 3 People)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Premier Room with Washing Machine (For 3 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Annex Premier Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Premier Room with Washing Machine (For 2 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Annex Residential Family Room with Washing Machine (For 4 People)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Residential Family Room with Washing Machine (For 4 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Standard Double Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room with Washing Machine (For 2 People)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (For 3 people)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking (For 3 people)

  • Sleeps 5
  • 2 Large Twin Beds OR 1 Twin Sofa Bed

View all photos for Annex Residential Family Room with Washing Machine (For 3 People)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Residential Family Room with Washing Machine (For 3 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Annex Residential Family Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Residential Family Room with Washing Machine (For 2 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Annex Deluxe Twin Room with Washing Machine (For 3 People)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Deluxe Twin Room with Washing Machine (For 3 People)

  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Annex Deluxe Twin Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Annex Deluxe Twin Room with Washing Machine (For 2 People)

  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Basic Double Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Basic Double Room, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Annex, Residential Double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Annex, Residential Double, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Twin Room, Non Smoking, Annex Building

In-room safe, desk, blackout curtains, iron/ironing board

Comfort Twin Room, Non Smoking, Annex Building

  • 23 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Garden Twin Room with Washing Machine, Japanese Style (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Garden Twin Room with Washing Machine, Japanese Style (For 2 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Residential Family Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room, Non Smoking

  • 34 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Annex, Residential Twin, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Annex, Residential Twin, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking, Annex Building

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking, Annex Building

  • 32 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Basic Twin Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Basic Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Similar properties

Lobby lounge

LOISIR HOTEL CLASSIC GARDEN KYOTO SANJO

Free WiFi
Breakfast available
Housekeeping
24/7 front desk
4.5 out of 5, Wonderful, (83)
The price is NZ$92
for 1 room
includes taxes & fees
5 Feb - 6 Feb
LOISIR HOTEL CLASSIC GARDEN KYOTO SANJO

About the area

Kyoto

In the heart of Kyoto, Tokyu Stay Kyoto Sanjo-Karasuma is within a 5-minute drive of Heian Shrine and Yasaka Shrine. .This hotel is 2.3 mi (3.7 km) from Nanzen-ji Temple and 2.4 mi (3.8 km) from Kiyomizu Temple.

What's nearby

  • Nishiki Market - 10 min walk
  • Nijō Castle - 15 min walk
  • Heian Shrine - 4 min drive
  • Yasaka Shrine - 4 min drive
  • Kiyomizu Temple - 5 min drive

Getting around

  • Karasuma Oike Station - 3 min walk
  • Karasuma Station - 9 min walk
  • Itami Airport (ITM) - 63 min drive

Restaurants

  • ‪スターバックス - ‬2 min walk
  • ‪スターバックス - ‬2 min walk
  • ‪麺屋優光 - ‬1 min walk
  • ‪お茶と酒 たすき 新風館店 - ‬2 min walk
  • ‪スタンドバイミー - ‬1 min walk

About this property

Tokyu Stay Kyoto Sanjo-Karasuma

Hotel with a 24-hour front desk, near Yasaka Shrine
Tokyu Stay Kyoto Sanjo-Karasuma offers 182 air-conditioned accommodations with all-in-one washer/dryers and safes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 182 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a satisfying meal at 京都ことこと　烏丸御池店 serving guests of Tokyu Stay Kyoto Sanjo-Karasuma. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
京都ことこと　烏丸御池店 - Onsite restaurant.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1530 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • 京都ことこと　烏丸御池店

Family friendly

  • All-in-one washer and dryer
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • All-in-one washer and dryer
  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1530 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 702 out of 1001 reviews" "
Rating 8 - Good. 233 out of 1001 reviews" "
Rating 6 - Okay. 44 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 4 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the place will stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location! Right around the corner from the subway station. Employees were very nice and helpful.
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend for families
Highly recommend this hotel when visiting Kyoto. We were visiting Japan for the first time with our 9 month old son and the stay couldn’t have been better. Our room had a microwave and washing machine which is super convenient when travelling with kids. Room was also quite large for Japan and the free coffee was a great bonus.
Stayed 7 nights in Oct 2024

8/10 Good

Suriyanto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the room, the ambiance of the hotel. But unfortunately its really hard when u beed help from front desk receptionist. You need go to main wings building and the phone wasn’t connect to receptionist. They didnt check and fill up the bath soap even we already put the sign and take iut the bottle from bathroom.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train and walkable to other shopping areas. Would like like gym at location or access to near by gym.
Stayed 3 nights in Oct 2024

10/10 Excellent

Colette, Wailuku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washer/dryer combination in room was a very nice amenity and convenient..
Stayed 2 nights in Oct 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Colin, Saratoga Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly wonderful hotel. The staff were friendly and helpful with any requests we had. Having a washer & dryer in the room was a life-saver. It was very hot during our visit requiring multiple changes of clothes daily. The location is quiet and very walkable to the subway and attractions. Highly recommend this property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amber

Stayed 4 nights in Sep 2024

10/10 Excellent

Jordan

Stayed 2 nights in Sep 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

ALEKSANDR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very safe and clean
Stayed 7 nights in Sep 2024

8/10 Good

ANNIE

Liked: Cleanliness, staff & service, property conditions & facilities
Best thing about this property is the laundry inside the room with unlimited wash. Super convenient if you travel long
Stayed 4 nights in Sep 2024

10/10 Excellent

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is extremely clean and well maintained. It is not exaggeration to say that Japan hotels are above average but Tokyu Stay is on another level. The amenities are plentiful and the neighbourhood is quiet and very close to the metro. The staff are professional and immediately actioned on the requests. I will stay there again if I am in Kyoto.
Stayed 3 nights in Sep 2024

8/10 Good

LingLing

Stayed 3 nights in Sep 2024

6/10 Okay

Grant

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Annex is another building. Inconvenient.
Stayed 1 night in Sep 2024

4/10 Poor

Gazal

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I’m so disappointed from the condition of the Amex building so if you want to torture someone who has allergies or ocd then take them to this hotel it’s a DIRTLAND. Room was extremely filthy and when I opened the window it was a building touching the window with no no air passage so if you are claustrophobic then welcome to hell kind of situation. I’m both allergic to dust and claustrophobic so I requested to change the room but the other room was also dirty and one cupboard door fall straight on my feet while I opened it. But the location is supereb and Nishikiomiyacho market is on walking distance other attraction are hardly 10 to 12 km away .
Stayed 2 nights in Sep 2024

10/10 Excellent

Wai yee

Stayed 10 nights in Aug 2024

8/10 Good

Chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great room, staff was amazing and very helpful. Will recommend any time!
Stayed 6 nights in Sep 2024

10/10 Excellent

Jalen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great facility. Huge rooms!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in an easily accessible location only a few stops from the main train station in Kyoto. Towels changed on request, but no room cleaning is different than we were used to. Free coffee and water via machines in lobby were great, along with 7/11 just a few steps from the hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value is great. The staff is also great, very helpful and kind.
Stayed 2 nights in Sep 2024