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Hotel Magic La Massana

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Magic La Massana

Spa
Single Room
Casino
Point of interest
Pub

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Avenida el Través, 7, La Massana, AD400
  • La Massana Ski Lift
    2 min walk
  • Anyos-L'Aldosa Trail
    20 min walk
  • Pal-Arinsal Ski Resort
    10 min drive
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    16 min drive

Room options

View all photos for Single Room

Single Room

Single Room

  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Triple Room (2 Adults + 1 Child)

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Quadruple Room (3 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Quadruple Room (3 Adults + 1 Child)

  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Quadruple Room (4 Adults)

Minibar, in-room safe, desk, laptop workspace

Quadruple Room (4 Adults)

  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, laptop workspace

Family Room (2 Adults + 2 Children)

  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

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The price is NZ$375
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About the area

La Massana

Located in La Massana, Hotel Magic La Massana is in the mountains, within a 15-minute drive of Caldea Spa and Pal-Arinsal Ski Resort. .This ski hotel is 9.1 mi (14.7 km) from Mirador Roc del Quer and 11.8 mi (19 km) from Arcalis Ski Resort.

What's nearby

  • La Massana Ski Lift - 2 min walk - 0.2 km
  • Caldea Spa - 6 min drive - 5.3 km
  • Pyrenees Andorra Shopping Centre - 8 min drive - 6.2 km
  • Arinsal Ski Lift - 9 min drive - 9.4 km
  • Pal-Arinsal Ski Resort - 10 min drive - 10.8 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 40 min drive
  • Blagnac Airport (TLS) - 168 min drive

Restaurants

  • ‪RESTAURANTE ANDREA - ‬7 min walk
  • ‪Borda De L'avi - ‬8 min walk
  • ‪Tequilando - ‬10 min walk
  • ‪Chaltén - ‬15 min walk
  • ‪Cafe Don Piacere - ‬2 min walk

About this property

Hotel Magic La Massana

Ski-in/ski-out hotel with a restaurant
Hotel Magic La Massana offers 108 accommodations with minibars and safes. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 108 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a spa tub. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
Satisfy your appetite for dinner at Buffet, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Buffet - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Irish Pub - Onsite pub. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 21 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking options include a garage
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 12 for adults and EUR 6 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Buffet
  • Irish Pub

Things to do

  • Arcade/games room
  • Bike rentals
  • Bike cleaning
  • Bike repair services
  • Bike storage
  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Pool sunloungers

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Energy-saving switches
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between October 24 and December 3.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Covered self parking fee: EUR 21 per night
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 4:00 PM to 8:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Màgic
Hotel Màgic La Massana
Magic Hotel La Massana
Màgic La Massana
Magic La Massana Hotel La Massana
Hotel Magic Massana
Magic Massana
Hotel Magic La Massana Hotel
Hotel Magic La Massana La Massana
Hotel Magic La Massana Hotel La Massana

Hotel Magic La Massana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 64 out of 164 reviews" "
Rating 8 - Good. 65 out of 164 reviews" "
Rating 6 - Okay. 24 out of 164 reviews" "
Rating 4 - Poor. 9 out of 164 reviews" "
Rating 2 - Terrible. 2 out of 164 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

carlos

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
En verano no lo recomiedo.. no tienen aire acondicionado... te dan un ventilador
Stayed 2 nights in Aug 2024

10/10 Excellent

philippe

Stayed 1 night in Aug 2024

8/10 Good

Montserrat

Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable. Sin duda, volveremos
Stayed 2 nights in May 2024

10/10 Excellent

Mahamadou

Business traveller
Stayed 1 night in May 2024

10/10 Excellent

Oscar

Stayed 3 nights in May 2024

10/10 Excellent

Steve

Stayed 6 nights in Feb 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and facilities. Only negative point was the queue for dinner every evening. We decided to have dinner at 8.30pm to avoid the initial rush. Other than that, a good base for skiing, close to the gondola.
Stayed 4 nights in Feb 2024

8/10 Good

Andrew

Stayed 5 nights in Feb 2024

10/10 Excellent

Alena

Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2024

2/10 Terrible

Paule

Stayed 1 night in Jan 2024

8/10 Good

Alistair

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A visit for a couple of days while we competed in an event in the Pyrenees. The hotel had everything we wanted; the breakfast had plenty of choice. The lack of air conditioning in the room made it difficult to keep cool but apart from that an excellent location for our trip.
Stayed 2 nights in Jun 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was amazing! What a choice and what a treat. Fabulous.
Stayed 4 nights in Mar 2023

6/10 Okay

Laurine

Stayed 1 night in Aug 2022

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was not working properly, everything else was great
Stayed 2 nights in Jul 2022

10/10 Excellent

Brian, Bristol

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great staff, great location, great prices.
Stayed 1 night in Jun 2022

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year 2021
This is how Hotel.com advertises Hotel Massana Magic La Massana ski-in/ski-out hotel with ski storage and ski passes. There is no ski-in/ski-out facility at this hotel. It is in-fact about 500 along meters along a main road from the foot of the gondola lift. Thus making ski-in/ski-out impossible. This advertised ski-in/out facility was major reason for booking this hotel, as was the advertised ski passes. This gives you the impression that ski passes are included in the room rate. Again this wrong. Ski passes are paid for extra at the gondola station. Ski storage is an inconvenient 2 floors down in the garage. Reception negated to inform us that there is ski and boot storage at the bottom of the gondola at an extra charge, which would have made a big difference not having to drag the ski equipment to and from the end of the day. The hotel was warm and clean. The staff were pleasant and the breakfast was good. The rooms look better in the pictures if you like beige and brown throughout. My stay was comfortable; would I stay at this hotel again or recommend for a ski-ing holiday? The answer is an emphatic no. I deliberately booked this hotel for non existing facilities. If there was such a thing in Andorra, the hotel company should be prosecuted under a breach of trades description.
Stayed 6 nights in Dec 2021

6/10 Okay

Petr

Travelled with group
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Very nice and clean. Pleasant and friendly staff and a very good breakfast!!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there at a none peak time so the room rate was awesome
Stayed 1 night in Oct 2018

4/10 Poor

Emilio, California, USA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No air conditioning. 2 twin beds on casters. Can't sit up in bed without it shooting across floor. No ventilation in room without opening up huge storm window that lets in all the traffic noise from the street below. No microwave for making tea or coffee. No parking, and I mean NO parking. Cheap, tiny soaps in lav. I bring my own so not a big deal but still. This same place in the US would be a 3 star. Nice wood paneling and a great breakfast buffet don't make up for uncomfortable and expensive rooms. How this place calls itself a 4 star is beyond me.
Stayed 4 nights in Jul 2018