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Holiday Inn El Paso West - Sunland Park by IHG

3.0 star property

Photo gallery for Holiday Inn El Paso West - Sunland Park by IHG

Exterior
Outdoor pool
Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Standard Room, 1 King Bed with Sofa bed

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Hot tub
  • Breakfast available
  • Pool
  • Parking included

Explore the area

Map
900 Sunland Park Drive, El Paso, TX, 79922
  • Sunland Park Mall
    ‪10 min walk‬
  • Sunland Park Racetrack and Casino
    ‪3 min drive‬
  • Western Playland Amusement Park
    ‪3 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is NZ$182
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About the area

El Paso

Located in El Paso, Holiday Inn El Paso West - Sunland Park by IHG is a 4-minute walk from Bob-O's Family Fun Center and 10 minutes by foot from Sunland Park Mall. .This hotel is 1.7 mi (2.8 km) from Western Playland Amusement Park and 4.3 mi (6.9 km) from University of Texas at El Paso.

What's nearby

  • Sunland Park Mall - 10 min walk - 0.9 km
  • Sunland Park Racetrack and Casino - 3 min drive - 2.6 km
  • Western Playland Amusement Park - 3 min drive - 2.9 km
  • Don Haskins Center - 7 min drive - 7.2 km
  • University of Texas at El Paso - 7 min drive - 7.0 km

Getting around

  • El Paso Union Depot - 9 min drive
  • El Paso International Airport (ELP) - 19 min drive

Restaurants

  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Whataburger - ‬17 min walk
  • ‪Corner Bakery Cafe - ‬15 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪The Greenery - ‬10 min walk

About this property

Holiday Inn El Paso West - Sunland Park by IHG

Hotel with free parking, a quick walk to Sunland Park Mall
Holiday Inn El Paso West - Sunland Park by IHG offers 175 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 175 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Satisfy your appetite for dinner at the hotel's bar/lounge, Nine Hundred Bar & Grill, or stay in and take advantage of the room service. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Nine Hundred Bar & Grill - This bar serves dinner only. Happy hour is offered.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 7.50-15 for adults and USD 7.50-15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Nine Hundred Bar & Grill

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 173
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 97
  • Pool hoist on site
  • Portable shower seat
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property – January 2024
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 15 for adults, and USD 7.50 to 15 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn El Paso Sunland Park Drive I-10 West
Holiday Inn Sunland
Holiday Inn Sunland Drive
Holiday Inn Sunland Drive Hotel
Holiday Inn Sunland Drive Hotel El Paso Park I-10 West
Country Inn Carlson El Paso Sunland Park TX
Country Inn Carlson Sunland
Country Carlson El Paso Sunland Park TX
Country Carlson Sunland
Holiday Inn Sunland Park Hotel
Paso West Sunland Park By Ihg
Holiday Inn El Paso West Sunland Park
Holiday Inn El Paso West Sunland Park an IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG El Paso
Holiday Inn El Paso West - Sunland Park by IHG Hotel El Paso

Holiday Inn El Paso West - Sunland Park by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 476 out of 1010 reviews
Rating 8 - Good. 226 out of 1010 reviews
Rating 6 - Okay. 113 out of 1010 reviews
Rating 4 - Poor. 94 out of 1010 reviews
Rating 2 - Terrible. 101 out of 1010 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pancho

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really good for the price
Stayed 2 nights in Dec 2024

8/10 Good

Leticia

Liked: Cleanliness, staff & service
The a/c wasn’t working properly the floor got very wet.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer or Scott

Stayed 1 night in Dec 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Fernando

Liked: Staff & service
Disliked: Cleanliness
Mal servicio en la limpieza, estube por 6 dias y solo un dia hicieron la limpieza.
Stayed 5 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Claudia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
El staff TERRIBLE, en el check inn muy grosero. No limpiaron la habitación y cuando fui a preguntar me dijeron que ellos limpiaban cada tercer día pero nunca avisaron y fue de muy mala gana como me atendió el señor de recepción. El teléfono de la habitación no funagionaba.
Stayed 4 nights in Nov 2024

4/10 Poor

Veronica

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't receive any housekeeping the entire trip, no one came to clean or bring new towels. I paid for breakfast and dinner and was told dinner wasn't available because the kitchen was closed no refund was issued
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing quiet no sun so I’m able to sleep.
Stayed 2 nights in Nov 2024

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, off the highway. Check in was easy and super fast. Great customer service. Only thing was bathroom floor still a bit dirty, hair and dust in corners.But other than that I would stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Adrianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right off of the freeway, but was very quiet. Room was very nice and cozy. I loved that we were so close to the casino and shopping. The staff was super friendly and very helpful. I would absolutely stay here again and recommend to friends and family.
Stayed 3 nights in Nov 2024

10/10 Excellent

Krystal

Stayed 2 nights in Oct 2024

8/10 Good

Peggy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s fine and all the staff are nice and ready to help! The housing conditions need to improve. The table was not clean when I moved in.
Stayed 1 night in Nov 2024

10/10 Excellent

Elmer

Stayed 1 night in Oct 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lbk Cooper bi-district win 🏆
1st time in El Paso for our son's football playoff game and location was perfect access to stadium and for my wife's shopping. Must return with more time on our hands but for now going back home with the win and enjoyed the different culture and beauty.
Stayed 1 night in Nov 2024

10/10 Excellent

Arabela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay of 6 days. Great service for breakfast, quick response for housekeeping and excellent parking and staff were very nice and courteous.
Stayed 5 nights in Nov 2024

10/10 Excellent

Snoman

Liked: Property conditions & facilities
Lol
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2024

2/10 Terrible

CHUNG

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Bed was really comfortable. The hotel was nicer than the pictures on the internet. I’d definitely stay there again.
Stayed 9 nights in Nov 2024

8/10 Good

jaime grajeda

Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Oh wow, this hotel offers an outstanding Villa stay. Walking through villas towards our room reminded us the feel like walking in Venice, Italy. And vwow mountain views and walk few steps out fromnour room is the New Mexico ir Sunland park city view. We feel so blessed and so grateful for the wonderful stay. Its like when we are staying inside room is a vacation itself. Beautiful views and very clean room
Stayed 6 nights in Nov 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely
Stayed 3 nights in Nov 2024