Best Western Plus Prien Lake Hotel & Suites - Lake Charles

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Prien Lake Hotel & Suites - Lake Charles

In-room safe, blackout curtains, iron/ironing board
Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom
Indoor pool
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1245 E Prien Lake Road, Lake Charles, LA, 70601
  • Lake Charles Memorial Hospital
    ‪17 min walk‬
  • The Ryan Shopping Center
    ‪2 min drive‬
  • McNeese State University
    ‪3 min drive‬
  • Lake Charles, LA (CWF-Chennault Intl.)
    ‪8 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Lake Charles

When you stay at Best Western Plus Prien Lake Hotel & Suites - Lake Charles in Lake Charles, you'll be near the airport, within a 10-minute drive of Lauberge Casino Lake Charles and Golden Nugget. .This hotel is 7.1 mi (11.5 km) from Horseshoe Lake Charles Casino and 0.9 mi (1.4 km) from Lake Charles Memorial Hospital.

What's nearby

  • Prien Lake Mall - 3 min drive
  • McNeese State University - 3 min drive
  • Lake Charles Civic Center - 5 min drive
  • Lauberge Casino Lake Charles - 5 min drive
  • Golden Nugget - 6 min drive

Getting around

  • Lake Charles Station - 11 min drive
  • Lake Charles, LA (LCH-Lake Charles Regional) - 11 min drive

Restaurants

  • ‪Cotten's Famous Hamburgers - ‬19 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Area 337 - ‬2 min drive
  • ‪Seafood Palace - ‬18 min walk
  • ‪LA STAR Buffet, Sushi, Hibachi Grill and Chinese Food - ‬2 min drive

About this property

Best Western Plus Prien Lake Hotel & Suites - Lake Charles

Suburban hotel with free breakfast and a 24-hour fitness center
Best Western Plus Prien Lake Hotel & Suites - Lake Charles offers 69 air-conditioned accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Premium cable television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Lake Charles? This hotel has 350 square feet (33 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (350 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Prien Lake Inn Lake Charles
Best Western Plus Prien Lake Inn
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake
Best Western Plus Prien Lake Inn Suites
Plus Prien & Suites Charles
Best Western Plus Prien Lake Inn Suites
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake Hotel Suites Lake Charles
Best Western Plus Prien Lake Hotel & Suites - Lake Charles Hotel

Best Western Plus Prien Lake Hotel & Suites - Lake Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1000 reviews" "
Rating 8 - Good. 247 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was Good
Everything was good and quiet. TV was not working properly but front desk lady changed the cable and TV was working. Everything was good.
Stayed 1 night in Oct 2024

2/10 Terrible

LaShawn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
What i didn't like about this hotel i am a women that wear makeup while using face towels to wipe my makeup off my face before bed i was charged $50 for makeup on a towel i have never heard of any such thing ever when stay at any hotel keep in mind that these towels are used they are not new they have been used plenty of times over and over also the sink in the restroom the water didnt let out it stayed letting out very slow and the refrigerator didn't work so what im saying before you come for your customers make sure you have your property right it should have been stated on a receipt or an invoice Statement when checking in if you are going to charged someone something don't you think i paid for the towels send them to me not charged me for them to and keep my $50 deposit for them and also when sitting a reservation you are not telling your customers that you are being charged for a $50 deposit so you are making me feel as a customer feel that you are charging everyone that enters you Hotel this price for tedious THINGS please beware........
Stayed 2 nights in Oct 2024

8/10 Good

Ismael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Oct 2024

10/10 Excellent

Alysia

Stayed 2 nights in Oct 2024

10/10 Excellent

shantel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was great, clean room.
Stayed 1 night in Oct 2024

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concert trip
This hotel was good. It was pretty clean modern.
Stayed 2 nights in Oct 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Really hard to get extra towels and shampoo- actually never got any after asking housekeeping (no English) was their response and front desk couldn’t find any..but it was a quiet room with great ac.
Stayed 2 nights in Oct 2024

2/10 Terrible

Stephany

Disliked: Room comfort
Wont recommend
I booked a room for my husband and I for his birthday. I called and asked if there was a way the hotel could possibkly set up baloons and a cake if I had it delivered to the room and was told to call back later. I decided not to because it seemed like that was too much to ask for. When we got there, the sweet girl from Kenya got us booked in and ready to go. We went to our room, got ready for the concert we were attending that night. When we came back, the room was humid and cool but not 68 at where we set the AC. We got back to the room around 1230am. I went to the front desk and spoke with the night girl ( from Nepal) and asked for an extra blanket, a towel and washrag. She said she was going to check the laundry and bring it to the room. This NEVER happened. At 6am, we checked out. The room was so hot and humid, neither of us slept. We had still been waiting on a towel and washrag and never got those, so we decided to just make the drive home as swe were both exhausted and tired. I notified the front desk who was the same night person and her only reply was " oh I thought you were coming to get the blanket. I reminded her that she said she was going to bring it to me and didnt." I advised her of the AC and she said she was sorry and told me she was from Nepal and her english was broken. Very nice girl I just dont think she was able to understand some of our advanced English compared to Nepal's english in which she said this herself.
Stayed 1 night in Oct 2024

10/10 Excellent

CHARLES, Mobile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with family, Business traveller
Good breakfast. Room clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Loyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This place is either new or impeccably maintained. Nice large king suite. Very clean. Perfect!
Stayed 1 night in Oct 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Best Western Stay was really good staff was very pleasant, daily breakfast was good the not so good things sheets and towels are old and dingy bed pillows as well everything should have been replaced I'm sure this is not the first comment about bedding etc.hope there's improvement upon my next trip
Stayed 3 nights in Sep 2024

8/10 Good

Michael R.

Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Stayed 1 night in Aug 2024

10/10 Excellent

Ben

Stayed 1 night in Aug 2024

2/10 Terrible

Janeia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The restrooms down stairs were out of order. I informed the front desk but it wasn’t addressed.
Stayed 1 night in Jul 2024

6/10 Okay

Sonya

Liked: Cleanliness, amenities
Decent for a quick stay. Not upscale but felt safe and overall clean, although the hallways had an odd smell and the rooms overall are dated.
Stayed 1 night in Aug 2024

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been in 32 states and this was by far the worst.I would describe it as a hole in the wall.But even a hole in the wall could have been cleaner Where do I start.The bathroom was disgusting ,there was mold growing on the shower walls ,the sliding shower doors was spotted and mold ridden.The full breakfast that they call it was tasteless and cold .This was my one and done.
Stayed 1 night in Aug 2024

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
More communication on cleaning the rooms if you stay more than one day. Other than that our stay was excellent
Stayed 2 nights in Aug 2024

2/10 Terrible

Frederick K

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Aug 2024