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Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Outdoor pool
Exterior
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
402 N Martin Luther King Hwy, Lake Charles, LA, 70601
  • Children's Museum Lake Charles
    5 min drive
  • Lake Charles Civic Center
    5 min drive
  • North Beach Interstate 10
    7 min drive
  • Lake Charles, LA (CWF-Chennault Intl.)
    9 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Wingate by Wyndham Lake Charles Casino Area
Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1002)
Wingate by Wyndham Lake Charles Casino Area

About the area

Lake Charles

Located in Lake Charles, Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel is a 5-minute drive from Children's Museum Lake Charles and 5 minutes from Lake Charles Civic Center. .This hotel is 5.4 mi (8.7 km) from Prien Lake Mall and 6.2 mi (10 km) from McNeese State University.

What's nearby

  • Lake Charles Civic Center - 5 min drive - 5.6 km
  • Prien Lake Mall - 9 min drive - 8.7 km
  • McNeese State University - 10 min drive - 10.0 km
  • Lauberge Casino Lake Charles - 11 min drive - 13.5 km
  • Golden Nugget - 12 min drive - 13.8 km

Getting around

  • Lake Charles Station - 5 min drive
  • Lake Charles, LA (LCH-Lake Charles Regional) - 17 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Steamboat Bills - ‬2 min drive
  • ‪Mary's Lounge - ‬4 min drive
  • ‪Famous Foods - ‬3 min drive
  • ‪Peking Garden Chinese Restaurant - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel

Hotel with free breakfast, in the vicinity of Children's Museum Lake Charles
Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel offers 81 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 81 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 9:30 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Lake Charles
Holiday Inn Express Lake Charles
Holiday Inn Express Lake Charles Hotel Lake Charles
Lake Charles Holiday Inn
Holiday Inn Lake Charles
Holiday Inn Express Hotel Suites Lake Charles
Holiday Inn Express Hotel Suites Lake Charles an IHG Hotel
"Holiday Inn Express Hotel Suites Lake Charles an IHG Hotel"

Holiday Inn Express Hotel & Suites Lake Charles, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 390 out of 850 reviews" "
Rating 8 - Good. 243 out of 850 reviews" "
Rating 6 - Okay. 94 out of 850 reviews" "
Rating 4 - Poor. 58 out of 850 reviews" "
Rating 2 - Terrible. 65 out of 850 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was great, and nice staffing
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but I prefer
The room was clean, the breakfast was nice and the staff was friendly. This was not bad for a 2-star hotel. However, I prefer to have the luxury of hotels or the experience thereof.
Stayed 1 night in Aug 2024

6/10 Okay

Kandyce

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff was really nice. Breakfast was average. We booked through Expedia and we did not get the room we paid for because it was already booked and the hotel wouldn’t give us our money back. The hallway was 83 degrees and her reason was “heat rises” ok I know this but the unit in the hallway wasn’t working. The unit in our room kept it barely comfortable and when I say “comfortable” I mean we could have slept without blankets. I wasn’t very impressed and I won’t be staying there again but they staff was very nice until I said something about the unit in the hallways then I knew it was pointless to bring anything else that wasn’t right to her attention. Definitely wasn’t worth $160.00
Stayed 1 night in Aug 2024

8/10 Good

Librado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Orville

Disliked: Cleanliness, property conditions & facilities, room comfort
Go somewhere else
Musty, toilet leaking water on floor, TV Volume broken, only can get 2 towels at a time. When called desk, they stated there was nothing they could do about my issues. No credit, no refund, just deal with the issues. Also not in best part of town. Pass this place by. Spend a little more and go somewhere else.
Stayed 1 night in Aug 2024

8/10 Good

Jessica, moody

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Convenient location. Easy check in process. Good breakfast. Not enoygh towels in the room for all guests and they wouldn't give anymore until we brought down a dirty one.
Stayed 1 night in Aug 2024

6/10 Okay

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was nice and everything was very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Kaleb

Stayed 1 night in Jul 2024

4/10 Poor

Iyanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Nidia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Porfavor no vayan Solo le di dos estrellas Por q el personal es amable y tratan de ayudarte y darte servicio dentro de sus posibilidades Pero el hotel terrible 😢
Stayed 1 night in Aug 2024

8/10 Good

Danielle, Church Point

Liked: Cleanliness
Disliked: Property conditions & facilities
I liked it
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and clean room no problem at all!
Stayed 1 night in Aug 2024

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from check in to check out!
Stayed 1 night in Jul 2024

10/10 Excellent

Mandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind staff and very clean and comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was skimpy
Stayed 1 night in Jul 2024

10/10 Excellent

RAMIRO

Stayed 1 night in Apr 2024

6/10 Okay

Antoni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The whole place needed a good cleaning and there was a musty smell.
Stayed 1 night in Jul 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jerri

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
The staff was nice. The whole hotel was very warm. The third floor hallway was hot. The air conditioner in the room worked pretty well, but it made a weird gurgling sound when it started up each time. The bathtub needs to be refinished, but the water pressure in the shower was good. We found some questionable hairs on the ironing board which was weird, so cleanliness was a bit of an issue. My son swam and really enjoyed the pool. Mixed review over all, but I would probably choose another hotel if I stayed in Lake Charles again.
Stayed 2 nights in Jul 2024

8/10 Good

Neil

Liked: Staff & service
Comfortable, nice staff, good breakfast. Room smelled like it had moisture build up, but overall we had a nice overnight experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service, amenities
The shower was still dirty and the sheets had 2 small stains.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasently surprised
I WAS PLEASENTLY SURPRISED FOR A INEXPENSIVE HOTEL EVERYONE WAS WONDERFUL BREAKFAST WAS GREAT
Stayed 1 night in Jul 2024